Lexus of Cerritos

Excellent and service advisor Cameron is very good, pleasant accommodating and understands my service needs and wants. I fully recommend this dealer pleasant accommodating and understands my service needs and wants. I fully recommend this dealer More

Terry Deherrera was very good in helping us to get our new car RX 350 Premium she is very customer oriented crew of that dealer😎 new car RX 350 Premium she is very customer oriented crew of that dealer😎 More

Very friendly and accommodating, when we got there Mr Regie Daez greeted us outside and asked what help we need we told we were looking for this particular car and right away he went looking for it. Regie Daez greeted us outside and asked what help we need we told we were looking for this particular car and right away he went looking for it. More

Good services from everyone over there. .. kept me up to date on vehicle and thanks for the loaner .. kept me up to date on vehicle and thanks for the loaner More

I had a wonderful experience with my salesperson Kevin Huh. He explained in detailed how to use the features in my car. I highly recommend him, he explained all paper work in detailed. At the time of my p Huh. He explained in detailed how to use the features in my car. I highly recommend him, he explained all paper work in detailed. At the time of my purchase gave me two keys and explained how to use the Lexus app. I appreciate all the assistance I received from him and him taking time of his day to answer questions I had. More

Very professional , the work done good , fast and honest. Keep track my car up to date . Peace of mind . Love my sweet advisor Dorathy. Keep track my car up to date . Peace of mind . Love my sweet advisor Dorathy. More

Excellence in professionalism and attention to details. Lexis Cerritos found the car I wanted and then did everything in their power to deliver that car in pristine condition, along with personalized cust Lexis Cerritos found the car I wanted and then did everything in their power to deliver that car in pristine condition, along with personalized customer service. The entire process was a positive and memorial experience, even after the sale! I highly recommend Lexus Cerritos! More

I’ve been a Lexus/Toyota owner since 1999 owning over 10 Toyota and Lexus cars since. I’ve been being my 2018 Lexus gs350 to Cerritos’s where I bought it to get serviced til now. Just recently brought my ca Toyota and Lexus cars since. I’ve been being my 2018 Lexus gs350 to Cerritos’s where I bought it to get serviced til now. Just recently brought my car in for its 90k maintenance and was denied of service because my car was too low stated the new service director Jeff Chung. I told him my car has always been the same height and I have videos sent by auto nation to prove it was on a lift not to mention years of service done to it since 2018. He said he didn’t care to see it and he refused to work on my car. Being a Lexus/Toyota enthusiast as well as my whole family driving Lexus and Toyota, this put a bad taste in my mouth. This is not the Lexus way we take care of our customers. Lexus, I would reconsider who you being on to your team, Mr Jeff Chung quickly let me know he came from Mercedes, when that doesn’t have to do anything with the brand Lexus, it is suppose to make him sound more credible, all I know is he’s not Lexus material, Lexus/Toyota brand represents family and Jeff Chung isn’t it. Im done with Cerritos’s Lexus and will never recommend anyone to go there again. More

Facility is very clean. Test Drive was no problem at all, Sales parson is kind and gentle. Accounting Manager is funny. So What I would like to tell you is "Don't worry abo Test Drive was no problem at all, Sales parson is kind and gentle. Accounting Manager is funny. So What I would like to tell you is "Don't worry about here". You could not expect more than here. More

It was faster than I expected for car service. But they made something wrong on my dash cam. But they made something wrong on my dash cam. More