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Lexus of Cerritos

Cerritos, CA

Overview
Reviews
Vehicles
4.8
1,818 Reviews
Lexus of Cerritos is the best place for new Lexus vehicles and pre-owned cars in Orange County. Our expansive showroom features one of the largest inventories of new Lexus vehicles around, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Lexus, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Cerritos, just across from the Los Cerritos Center.
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18800 Studebaker Rd

Cerritos, CA

90703

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Showing 1,818 reviews

November 27, 2023

My new purchase had a problem and had to bring it back. Service department was fully booked but department manager took over and took the car, gave me a rental within 10 minutes. That’ efficiency and profe More

by xiaoyong5207
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zulma Chinchilla, Jeff Chung, Max
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Nov 29, 2023 -

Lexus of Cerritos responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 27, 2023

Had my Lexus serviced last week with Max. I have to say this was another great experience. Max was an attentive answering all my questions and advising with complete confidence. I was nev More

by billgee74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
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Nov 29, 2023 -

Lexus of Cerritos responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 23, 2023

Excellent dealership! Highly recommend. We did not have to wait and all the staff were very courteous. More

by ashleyxchung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda
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Nov 25, 2023 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 20, 2023

Very nice, clean environment. Pleasant people working there. Prices are very fair compared to other dealers More

by oampaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
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Nov 22, 2023 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 18, 2023

Max is the 🐐! I won’t go to anyone else. Always helpful and makes sure i get only what i need. More

by Donatoquillao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
Report | Print
Nov 21, 2023 -

Lexus of Cerritos responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 17, 2023

Very helpful and polite. Service is always completed like promised and finished correctly. Dealership is clean and up to date. More

by millie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
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Nov 21, 2023 -

Lexus of Cerritos responded

Hi Millie, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 17, 2023

They lie and try to made changes to the contract without your knowledge. Read the agreements and don’t feel pressured. They got irritated at me because I read my contract and pressured me to do things that More

by Angel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joan and David.
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November 17, 2023

Salesman Eddie Chun was very nice. However they couldn't make the deal that I wanted because of the amount of miles on the car so I left. All of a sudden they can do the deal but not s More

by ccyoung717
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Eddie Chun
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Nov 21, 2023 -

Lexus of Cerritos responded

Hi, thank you for the review. If you'd be willing to provide more feedback, please reach out to us at (562) 263-7857 so we can assist you further.

November 17, 2023

Repair was more than expected but the service was great. Cammeron worked us into the schedule and kept me apprised on the status of the repair. More

by DFee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cammeron Moffet
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Nov 21, 2023 -

Lexus of Cerritos responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Cerritos. If you ever need help, just give us a call. Happy motoring!

November 16, 2023

I have come to expect and always receive the highest level of customer service and attention to detail form the service department. This applies all the personnel I have encountered from the scheduler, More

by chavarrie07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
Nov 18, 2023 -

Lexus of Cerritos responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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