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Lexus of Cerritos

Cerritos, CA

Overview
Reviews
Vehicles
4.8
1,818 Reviews
Lexus of Cerritos is the best place for new Lexus vehicles and pre-owned cars in Orange County. Our expansive showroom features one of the largest inventories of new Lexus vehicles around, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Lexus, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Cerritos, just across from the Los Cerritos Center.
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18800 Studebaker Rd

Cerritos, CA

90703

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Showing 1,818 reviews

December 02, 2023

Employees of Lexus Cerritos are very helpful & friendly. I called in to schedule a service for my Lexus and able to provide me a schedule and fixed the recall right away. On top of that they did inspectio More

by Avinas1218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Cameron & Technician & Customer Service
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Dec 05, 2023 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 02, 2023

Lexus of Cerritos was the best experience we had buying our new Lexus. Finance department was quick and our salesman was friendly and helpful!! More

by jltfwa
Recommend Dealer
Yes
Employees Worked With
Jeff Lee
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Dec 05, 2023 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

December 01, 2023

Service Advisor Richard was fantastic. Grateful my service was under warranty. Had to keep my car for 2 days, but Richard put me on a 2024 Nx Hybrid and boy did I enjoy driving around the More

by arj1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Neilson
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Dec 03, 2023 -

Lexus of Cerritos responded

Hi, we are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk -- safe travels!

December 01, 2023

very good customers services I'm happy. with the services for my car the whole experience More

by mayraheller18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmeron Moffat
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Dec 04, 2023 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 30, 2023

Best Customer Service ever experienced at a Dealer! !!! Dorothy from service dept you are the best!!! More

by artalcala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorothy Lunney
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Dec 03, 2023 -

Lexus of Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 30, 2023

I love Lexus of Cerritos! My service advisor, Joseph Avila, always fits me in for service, makes the whole experience so easy, and consistently goes above and beyond to help m More

by Dr. Brashear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Avila
Report | Print
Dec 03, 2023 -

Lexus of Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 29, 2023

It is very good for the customer. I am more than happy to ask for services. More

by sangl
Workmanship
Recommend Dealer
Yes
Employees Worked With
Elias Santaz
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Dec 01, 2023 -

Lexus of Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 29, 2023

Salesman not responsive to help requests regarding infotainment system. Repeated texts asking for a few minutes to help not returned. More

by jhorimoto.cpa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Kucharski
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Dec 01, 2023 -

Lexus of Cerritos responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (562) 263-7857 to discuss what we can do to help.

November 27, 2023

My service assoc. Cameron was great. He went above and beyond to provide excellent customer service and kept me in the loop as to what was taking place with my vehicle More

by Monique Wheeler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
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Nov 29, 2023 -

Lexus of Cerritos responded

Hi Monique, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Cerritos! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 27, 2023

Easy process to buy a car. Great dealership. Friendly staff and clean facility. Overall satisfied with my purchase. More

by RK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hyun Jeon Mr. Moon
Report | Print
Nov 29, 2023 -

Lexus of Cerritos responded

Hi, we are pleased to hear you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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