Lexus of Cerritos

My ES 350 indicated that I had a brake light that was not working. I made an appointment and had it replaced and the car washed in less than an hour. Excellent service. working. I made an appointment and had it replaced and the car washed in less than an hour. Excellent service. More

We had a good experience at Lexus of Cerritos with Marc Chammae. We want to thank him for his great service and being a good sales representive for Lexus. Chammae. We want to thank him for his great service and being a good sales representive for Lexus. More

From e-mail price quote, to out the door service was superb, price as discussed. Meet at the door by Alex who seated us and provided a comforable atmosphere. No bull for price point on purchase, and dea superb, price as discussed. Meet at the door by Alex who seated us and provided a comforable atmosphere. No bull for price point on purchase, and deal was made. Consumers have information at thier finger tips, it was nice that the salesgroup recognize's this and removed the hussle componet of the sale. I have shopped for cars better than 40 years and never, never, provided a tank full of gas!! It's these small extra's that make's a good dealership great. Alex and Evelyn, keep up the great work. See yah on my next (free) car wash.:) Warm regards, Robin and Veronica Reynolds. More

We purchased an RX from Desmond Thompson this weekend. The experience we had with him was GREAT. The sales transaction went flawless. He was able to give us the car we wanted at the exact price. He del The experience we had with him was GREAT. The sales transaction went flawless. He was able to give us the car we wanted at the exact price. He delivered everything he promised. I am writing this review because we have leased many cars in the past & this was by far the best transaction we have had. I totally recommend Demond Thompson. He is not like any other sales person out there. He is patient, honest, and works with his customers wants & needs when it comes to leasing a Lexus. More

I bought my Lexus from Lexus of Cerritos. Mo Qureshi was my Sales consultant and I must say that I am grateful that it was Mo who assisted me. Mo is the guy who know not only about Lexus but also about cust my Sales consultant and I must say that I am grateful that it was Mo who assisted me. Mo is the guy who know not only about Lexus but also about customer's needs. He can tell you what is the best possible and affordable deal for you according to your situation. I never thought that I will come out of the dealership owning a Lexus but Mo customized the entire package so wonderfully that I could very easily afford it. I have no hesitation in recommending Mo as the go-to person for buying Lexus and Lexus of Cerritos' entire staff for making the experience that more wonderful. More

I always come to this dealership for all my services and I always go to Service Advisor Jamie Lee. He always provides excellent service and I trust him to be honest and reliable. The rest of the service dep I always go to Service Advisor Jamie Lee. He always provides excellent service and I trust him to be honest and reliable. The rest of the service department is great also, everyone is friendly and helpful. More

I received great service from John Kim. The whole process was easy & quick. The most greatful thig was, he took great effort to explain me how all the features of Hybrid and Bluetooth system work.Once again was easy & quick. The most greatful thig was, he took great effort to explain me how all the features of Hybrid and Bluetooth system work.Once again, great appreciation for John. More

I recently had an excellent experience with Ms. Jeanie Williams. I was introduced to her shortly after I purchased my CPO LS460 and from our first meeting it was obvious that she is a woman who is serious Williams. I was introduced to her shortly after I purchased my CPO LS460 and from our first meeting it was obvious that she is a woman who is serious about customer service excellence. When my car was in for painting and detailing, she made sure that everything went smoothly. When I needed the car to travel and it made it impossible (time wise) for the detailing to be done with excellence, Ms. Williams assured me that upon return from my vacation that she would get me in and have the car detailed. I called, got an appointment promptly, got a rental car and the next day I returned to the dealership to see my car gleaming! I was so pleased. Kudos to Ms. Williams, the professional who detailed my car whose name regrettably escapes me and the team of service professionals at Lexus of Cerritos. More

Kevin was very patient with us and very helpful in finding the right car at the right price. We looked at a lot of other dealers before deciding and this was by far the best value/experience. finding the right car at the right price. We looked at a lot of other dealers before deciding and this was by far the best value/experience. More

After a less than optimal experience at Tustin Lexus we drove back to Lexus of Cerritos which had a pristine version of the car I wanted. Kevin was our salesman, and he proved to be a very calm, not rushe drove back to Lexus of Cerritos which had a pristine version of the car I wanted. Kevin was our salesman, and he proved to be a very calm, not rushed, professional salesman despite the energy of my kids running around. Thank God for the dealership's internet access for the kids to play games on, as well as the small play area for the kids...they especially liked the hot chocolate! We have already referred one of our friends to Kevin and were very pleased with our whole experience! Thank you! More