Lexus of Cerritos

Dorothy Lunney has been my service advisor for over 6 years and she has been the best. Dorothy exemplies everything that one would expect from a reputable company such as Lexus. I have recommended Doro years and she has been the best. Dorothy exemplies everything that one would expect from a reputable company such as Lexus. I have recommended Dorothy to co-workers with Lexus vehicles and they have been fully satisfied with her attentive service. More

Sonny was very helpful and did not waste my time. We negotiated over a couple of days and we came to agreement fairly quickly. Both Sonny and David were very friendly. It was an excellent overall experi negotiated over a couple of days and we came to agreement fairly quickly. Both Sonny and David were very friendly. It was an excellent overall experience. More

Al is a great salesperson. He is very knowledge with the Lexus lines of products. He gives you what you need and tells you what all the features of the car. We got ourselves a Lexus RX350 in very little tim Lexus lines of products. He gives you what you need and tells you what all the features of the car. We got ourselves a Lexus RX350 in very little time. No haggling of prices, no smooth talk. He came down to the final price right away. What a wonderful experience. More

My husband is the one that did the wheeling & dealing. I went in after the deal was made to sign the paper work. Cleo was very nice. He even went above board & gave me some fruit & nuts, that dealing. I went in after the deal was made to sign the paper work. Cleo was very nice. He even went above board & gave me some fruit & nuts, that I am sure was part of his lunch, just because I said I was hungry. David in finance was great also. Everything went smoothly & we had no complaints. We would recommend Lexus anytime. More

I have worked with this dealership since purchasing my car 6 years ago. I have done all of my service work with them, and after dealing with a few service representatives, all of whom represented Lexus w car 6 years ago. I have done all of my service work with them, and after dealing with a few service representatives, all of whom represented Lexus well, I now request Jamie Lee at each appointment. I have found him to be friendly, knowledgeable, honest, and trustworthy ... a difficult combination of traits to find in the auto industry. He explains service work required, helping me to decide whether the work needs to be done immediately or possibly at my next appointment. This week, I had a number of issues that needed to be addressed, adding up to a large amount of money. Jamie went over each one, explained the service needed, the cost involved, and gave me his recommendation to help me make decisions. Because I have come to appreciate him as a service rep., it makes my decision making much easier. I can trust his opinion explicitly. He applied discounts that he was able to offer me, which I appreciated. The dealership is only as good as the employees you deal with. Based on my association with Jamie Lee, Lexus of Cerritos is excellent. Muriel Luther More

Desmond Thompson is the "Business" when it comes to sales of a new Lexus @ Lexus of Cerritos. Desmond is one of the main reasons that I come back to purchase my vehicles @ Lexus of Cerritos, b comes to sales of a new Lexus @ Lexus of Cerritos. Desmond is one of the main reasons that I come back to purchase my vehicles @ Lexus of Cerritos, because he makes the experience of purchasing a new vehicle very relaxing, informative, and very pleasing. My last purchase @ Lexus of Cerritos was ordered by Desmond, he called me in a timely manner, I went in and sat down with him and my purchase of my 2010 RX 350 was remarkable. It took very little time because we had completed and updated some paperwork prior to my sales visit."Good Looking Out Desmond", may you and your family continue to be blessed. Thank you again! More

Sonny (the sale manager) was great, he was nice and offered great price, but the only one thing that I am not happy about was the small scratch at rear bumper on driver side by the reflection light was offered great price, but the only one thing that I am not happy about was the small scratch at rear bumper on driver side by the reflection light was not fix properly. He just took the car to the back and tried to clean with wet tower and did not remove the scratch. I did not want to make big thing about it and I just took the car home. The price final price was little higher than previously quote it for me. That 's still ok with me but I don't really like the way they doing like that. More

Jamie went out of his way to help me get my car serviced quickly, effectively and affordably. He showed me how I could save money and took the time to find the best deal on tires that were appropriate for quickly, effectively and affordably. He showed me how I could save money and took the time to find the best deal on tires that were appropriate for the amount of driving I do. More

AMAZING CUSTOMER SERVICE at the service department. AMAZING CUSTOMER SERVICE at the service department. Sarah is a wonderful service advisor, and I am so fortunate every single time that I am assigned AMAZING CUSTOMER SERVICE at the service department. Sarah is a wonderful service advisor, and I am so fortunate every single time that I am assigned to her. Highly efficient and always places customers first. This service center is living proof! More

I am the proud owner of a beautiful Lexus ES350! Kevin I am the proud owner of a beautiful Lexus ES350! Kevin was the best, patient, professional and made sure we were comfortable. He's great! I am the proud owner of a beautiful Lexus ES350! Kevin was the best, patient, professional and made sure we were comfortable. He's great! More