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Lexus of Cerritos

Cerritos, CA

Overview
Reviews
Vehicles
4.8
1,818 Reviews
Lexus of Cerritos is the best place for new Lexus vehicles and pre-owned cars in Orange County. Our expansive showroom features one of the largest inventories of new Lexus vehicles around, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Lexus, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Cerritos, just across from the Los Cerritos Center.
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18800 Studebaker Rd

Cerritos, CA

90703

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Showing 1,818 reviews

May 21, 2024

Richard was very helpful. He explained the whole process and made the process in getting my second key easy. More

by alvarez_mindi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard
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May 24, 2024 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.b

May 19, 2024

Salesman Majid made me feel welcomed, didn’t make me feel pressured to purchase, but listened to my wants and needs and helped me find the perfect car for me. More

by Ctina24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Majid
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May 22, 2024 -

Lexus of Cerritos responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Cerritos. If you ever need help, just give us a call. Happy motoring!

May 18, 2024

Paul Kim , was exceptionall. He was patient and helpful with all the new features on my new FX 500h More

by pam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Kim
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May 20, 2024 -

Lexus of Cerritos responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

May 17, 2024

The reason for the 3-star rating is that, while my issues have always been addressed promptly and in a friendly manner, the service has often been condescending. Both the service technician and, this time, t More

by Akaeskv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorothy, and the service department manager.
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May 20, 2024 -

Lexus of Cerritos responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (562) 263-7857 to discuss what we can do to help.

May 16, 2024

Very nice, friendly, professional. Agent was very patient and helpful Clean dealership. Lots of cars in stock. More

by Antonina.herrera1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valentino
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May 20, 2024 -

Lexus of Cerritos responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

May 15, 2024

Service Department at Lexus has been like no other compared to other dealerships. I love the live video inspections and I just have to say Max one of the service representatives has truly made my expe More

by Nita M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
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May 17, 2024 -

Lexus of Cerritos responded

We are pleased to hear you had such a positive experience with us, Nita! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 10, 2024

Richard Neison and all other staffs who helped out was very kind and professional in providing information I needed. More

by mkim458
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Neilson
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May 12, 2024 -

Lexus of Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 10, 2024

Lexus of Cerritos was extremely busy which is a good sign of skilled employees. Alex was very accommodating throughout the experience. More

by hcambron76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex
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May 13, 2024 -

Lexus of Cerritos responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 07, 2024

Great and efficient service. Service advisor Lara was great and not pushy. I didn’t feel as if she was trying to sell me on things I didn’t need. She advised me, then allowed me More

by david32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desmond
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May 09, 2024 -

Lexus of Cerritos responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 02, 2024

Best dealer much recommend Go see Basel he’s amazing thank you for all your help. Thank you Tony from service he was great. Love my car More

by Sawsan Abuyousef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basel & Tony
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May 04, 2024 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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