Lexus of Cerritos

Dorothy takes care of us! My wife in particular! I Dorothy takes care of us! My wife in particular! I can always trust that Dorothy will do the right thing when my wife brings in the RX350 for se Dorothy takes care of us! My wife in particular! I can always trust that Dorothy will do the right thing when my wife brings in the RX350 for service. Driver safety is her top priority and if anything is found she will make sure it is taken care of. She always makes us feel like we are family and as you know, you always take care of family! If your Lexus needs to be checked out or it needs scheduled maintenance give Lexus of Cerritos a call and make an appointment with Dorothy, you will be happy you did!!! More

If your thinking about checking out a Lexus, go on down If your thinking about checking out a Lexus, go on down and see Cleo! We did an early trade-in with our RX350 lease and got a great deal for a ne If your thinking about checking out a Lexus, go on down and see Cleo! We did an early trade-in with our RX350 lease and got a great deal for a new RX350. Yes, we really do like getting Lexus SUV's, this is our 4th one! This time we worked with Cleo and he knew his stuff, made my wife comfortable with the deal (she worked it all out before I got there to fill out and sign paperwork) and showed us all the new features before we drove off with it :-) Definitely a DECEMBER TO REMEMBER!!! More

First time buyer with Lexus of Cerritos---now a customer for life!! The dealership was recommended by a friend in Los Angeles area and after talking with several dealerships in Los Angeles and San Francisco for life!! The dealership was recommended by a friend in Los Angeles area and after talking with several dealerships in Los Angeles and San Francisco Bay--all rather dissapointing if you could even get a return phone call--decided to check out Lexus of Cerritos. WOW!! I was floored by the selection and the PRICES were negotiable. I called the dealership and was connected to Cleo Williams. What a first class gentleman. Being 6 1/2 hours away and pressed for time to purchase a vehicle for work, Cleo had not only secured my financing but even went the extra mile to have ALL my paperwork ready to go over the phone! I was in and out the door and traveling back to the Bay Area in my new vehicle--the vehicle was STELLAR---ABSOLUTELY SPOTLESS!!! It felt like I was driving off the showroom floor!! The financing gentleman was also a pleasure to work with. Super personable and made me feel like a valued customer! No games,no pressure...100% business. I have gotten nothing but compliments on my new vehicle and am more than happy to tell about my experience at Lexus of Cerritos. I thought it was too good to be true---have NEVER had an enjoyable experience purchasing a vehicle as its stressful and time consuming but certainly not the case here. Will NEVER purchase a vehicle anywhere else in the future!!! I thank Lexus of Cerritos, Cleo Willams(salesman) and Marouan Mossadaq(finance) for a first class experience and a vehicle that is SPECTACULAR!!! FIVE STARS PLUS......!!! More

I went into Lexus of Cerritos not really sure what I was looking for but had an idea of what i wanted. I was driving an Infiniti G35 at the time and was looking for something that had somewhat of a sport lo looking for but had an idea of what i wanted. I was driving an Infiniti G35 at the time and was looking for something that had somewhat of a sport look but still have the sedan luxury behind it. Lexi greeted me and from there on listened to what I was interested in and took me in the right direction. She is very knowledgeable, BELIEVE ME, I HAD QUESTION AFTER QUESTION and she was able to answer each confidently. Generally when purchasing a car you have your guard up because visiting car dealerships are generally not the most comfortable places when speaking to sales people, but my experience with her was different. Definitely a friendly environment and I truly felt that she had my best interest at heart. I would most definitely purchase another car from her! More

This is my 4th Lexus, and this is the first time Cleo Williams has helped me out. Cleo was a very patient and reasonable sales man, he helped me get a extremely great deal and the best Lexus yet ! I lo Williams has helped me out. Cleo was a very patient and reasonable sales man, he helped me get a extremely great deal and the best Lexus yet ! I love Lexus and the people they have working there. Cleo Williams introduced me to his General Manager Patrick Terhaar who was also very pleasant and kind. I recommend this dealer they are straight forward and will not mess around with you nor waist your time. I will continue to purchase Lexus as long as there are people like this working at this Dealer. More

Cleo was excellent to work with. From the first visit to the time I drove off in my new car he was nothing but helpful and very nice. I am glad I chose this dealership to make my purcahse from. I had a ho the time I drove off in my new car he was nothing but helpful and very nice. I am glad I chose this dealership to make my purcahse from. I had a horrible experience when I purchased my first car 8 years ago at a different dealership and this time I had nothing but good things to say. The Manager was also very helpful. Thank you ver much for being patient and taking the time to really explain everything in detail. Thanks! Evelyn Melero More

Allen Johnson was excellent all around. He called me the second the model I was looking for came in. Once I was there, he thoroughly walked me through the cars features and did everything possible to make m second the model I was looking for came in. Once I was there, he thoroughly walked me through the cars features and did everything possible to make me comfortable with the car. He was very upfront and fair on price negotiations and answered all my questions. He was a great professional salesman and everyone reading this should go see him! More

Allen was an excellent sales agent. He provided supreme customer service. 100% straight shooter. Cleo was also very helpful as well. I would recommend both moving forward. It was an excellent buying experi customer service. 100% straight shooter. Cleo was also very helpful as well. I would recommend both moving forward. It was an excellent buying experience. More

I enjoyed the camaraderie. Everyone seemed to share the responsibility of providing excellent customer service. The process was relatively seamless and I enjoyed meeting everyone. Thank you so much for a responsibility of providing excellent customer service. The process was relatively seamless and I enjoyed meeting everyone. Thank you so much for all of your help. More

This experience was by far my best experience in car buying. I was so discouraged with my older model car that I decided to purchase a new, pre-owned vehicle. Lexus was my choice and always will be. I d buying. I was so discouraged with my older model car that I decided to purchase a new, pre-owned vehicle. Lexus was my choice and always will be. I drove up and was greeted by a well-dressed, professional and outgoing salesperson by the name of Allen Johnson. Mr. Johnson could sense I was a bit frustrated and possibly intimidated because I was asking him questions while still sitting in the passenger's seat of my friends truck. His welcoming approach to me made me feel at ease and that's when I let my defenses down. He convinced me that if I would trust him enough to get out of the car and allow him to ask me a few questions,I would be driving away with a Lexus that night. I'm thinking to myself, "Yeah right!". I was reluctant but hopeful at the same time. I was glad he influenced me in that manner, otherwise, I would have just window/wishful shopped. His vibe and energy allowed me to trust him. We walked and shopped for me the right car til I was satisfied. Sure thing, after several trips to the sales manager/director Bashir Kabbani, and test driving a vehicle, they made me an offer that I could not refuse. That was the absolute best news that I have received in a long time and needed to hear something so positive after losing my mom several months ago. Allen was right!!! I drove off in my pre-owned LEXUS as a happy camper. As the saying is true, it takes a village to raise a child, well it takes a team of fine people to make this happen. I would do injustice to this review if I didn't mention the wonderful person in finance by the name of Katina Arabatzis. She stayed late in order to process the paperwork and all the while she kept me laughing. She had great jokes about our Birthdays being a day apart and some tales that I will never forget. Lexus of Cerritos is not just my dealership....they are my family. Thank you all. More