Lexus of Cerritos

Lexi was very friendly and helpful. Best costumer service. She made our Lexus experience a great and memorable one. Would recommend her and Lexus of Cerritos to everyone. service. She made our Lexus experience a great and memorable one. Would recommend her and Lexus of Cerritos to everyone. More

Great and Wondeful Customer Service, As a customer I was well taken car of. I would recommend this dealership by being assisted with Allen Johnson as your sales man. I never met any other sales man like him well taken car of. I would recommend this dealership by being assisted with Allen Johnson as your sales man. I never met any other sales man like him which by all means very understanding, had answers to all my questions and concern about the vechical I was interested in buying. He defined him self as making a customer leave happy. More

Our experience with Lexus of Cerritos and Lexi Tra could not have been better. Lexi was professional, knowledgeable and genuine. She understood exactly what we were looking for in a vehicle. She went ab not have been better. Lexi was professional, knowledgeable and genuine. She understood exactly what we were looking for in a vehicle. She went above and beyond the call of duty making sure we were comfortable while our paperwork was being processed, took extra time to explain all the features of the vehicle, and she was a pleasure to work with. More

Cleo offers personal care to his clients. He was extremely patient and instrumental in the selection process of my new vehicle. We test drove several cars and I really enjoyed working with him. extremely patient and instrumental in the selection process of my new vehicle. We test drove several cars and I really enjoyed working with him. More

I was very unhappy with the service I received. Initially I inquired about the IS 250 and Lexi Tra initially answered right away via email and phone call. After speaking via phone call I informed Lexi I coul I inquired about the IS 250 and Lexi Tra initially answered right away via email and phone call. After speaking via phone call I informed Lexi I could not come in person the dates she suggested I come and and asked if it would be possible for her to send me information via email including credit application. Lexi was then rude and answered yes that's what I will do. It has been close to a week and I NEVER received any information via email unlike other dealerships that are professional have been following up with me and informing me of information that has been useful I would not recommend this dealership at all they are rude and have horrible customer service. More

I recently had a problem with the Apps and my phone contacts in my car. I came to this dealership as this is where I purchased my car. The person I needed to see was not available and Lexi was graciou contacts in my car. I came to this dealership as this is where I purchased my car. The person I needed to see was not available and Lexi was gracious enough to offer to help. Although she was not able to solve the problem she could not have been more helpful in the process. Very often customer service is so neglected by numerous companies and it is truly a shame as they ultimately lose the business. Lexus of Cerritos is very lucky to have an employee like Lexi as she is a true reflection on the company as a whole. Thanks again for your help and today we were able to solve my problem with the Blue Tooth Technician Adam. My dealings with Adam were also very positive and he got to the root of the problem. More

My experience with Lexus of Cerritos was very professional and friendly at the same time. I felt the sales person was very aware of my needs and did his best to give me the deal I was expecting. professional and friendly at the same time. I felt the sales person was very aware of my needs and did his best to give me the deal I was expecting. Excellent experience. Would highly recommend this dealership. More

Nader Droubi is an Excellent sales person and very knowlegable when it comes to selling cars at Cerritos Lexus Dealer.I bought my new ES-350 Lexus on December 08,2012.I would recommend him to others.G knowlegable when it comes to selling cars at Cerritos Lexus Dealer.I bought my new ES-350 Lexus on December 08,2012.I would recommend him to others.Gina Johnson More

I was very pleased with the sales rep that helped us with I was very pleased with the sales rep that helped us with the purchase of the car that we selected. Very Pleasant and patient with us. Good sales Rep I was very pleased with the sales rep that helped us with the purchase of the car that we selected. Very Pleasant and patient with us. Good sales Rep. More

I went to Lexus of Cerritos to help a friend car shop and had the pleasure of being helped by Allen. He was amazing! His customer service was excellent. He was attentive, knowledgeable, and not pushy at all. had the pleasure of being helped by Allen. He was amazing! His customer service was excellent. He was attentive, knowledgeable, and not pushy at all. He found exactly what my friend was looking for and made the drive out to Cerritos worth it. I will definitely be going back to Allen and Lexus of Cerritos for my purchase :) More