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Lexus of Cerritos

Cerritos, CA

Overview
Reviews
Vehicles
4.8
1,818 Reviews
Lexus of Cerritos is the best place for new Lexus vehicles and pre-owned cars in Orange County. Our expansive showroom features one of the largest inventories of new Lexus vehicles around, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Lexus, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Cerritos, just across from the Los Cerritos Center.
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18800 Studebaker Rd

Cerritos, CA

90703

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Showing 1,818 reviews

July 08, 2024

I had an appointment but so did 30 others, waited too long. And cars behind me were seen first. More

by Lizd7633
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't recall
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Jul 10, 2024 -

Lexus of Cerritos responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (562) 263-7857 -- we hope to hear from you soon.

July 08, 2024

Great experience at the dealer, would go about again with service advisor max. He made the process so smooth More

by Jgnumber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
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Jul 10, 2024 -

Lexus of Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 06, 2024

I have looked for a car for a long time. When I found one at Lexus of Cerritos. I stopped my feet.That’s a Lexus RX 450h. The vehicle has great condition. The dealer was very nice and profes More

by Shudong Yu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zelma
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Jul 08, 2024 -

Lexus of Cerritos responded

Hello Shudong, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

July 04, 2024

They, Linda and Moon Kim, are very kind and explain well about car I want to lease. I highly recommend Lexus of Cerritos More

by Moon Choi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Linda Jeon,Moon Kim
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Jul 04, 2024 -

Moon Choi responded

I highly recommend lexus of cerritos. They have a lot of choice of car and kindly explain about car to make right decision for my new car

Jul 05, 2024 -

Lexus of Cerritos responded

Hello, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

July 02, 2024

They were very kind and took care of my car really well. Always happy to come this location. More

by John Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
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Jul 03, 2024 -

Lexus of Cerritos responded

Hello John, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 01, 2024

I use to really like Cerritos Lexus Service Dept. I have to say since I’m guessing Autonation took over I’m really disappointed. All the previous Service Advisors with knowledge and experience are go More

by lisaemen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t, Remeber
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Jul 02, 2024 -

Lexus of Cerritos responded

Hello, we're disappointed to hear of the negative experience you had at our location. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (562) 263-7857 to discuss what we can do to help.

June 28, 2024

This dealership is quick, personable and does great work. A bit pricey but it’s the dealership More

by kimmiefresh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
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Jun 29, 2024 -

Lexus of Cerritos responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

June 19, 2024

Excellent service. Dorina is a superstar. Can’t say enough about her. Knowledgeable, professional, friendly, not pushy and a great sales person. I will be buying my nex More

by Richard E
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dorina Gonzalez
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Jun 19, 2024 -

Richard E responded

Dorina is the best of the best. Honestly just can’t send enough about this incredible sales lady

June 18, 2024

Good customer service, responds in a timely manner and professional. Friendly environment, clean facility. Highly recommended. More

by dvalenz81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony and Jose Gonzalez in parts
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Jun 19, 2024 -

Lexus of Cerritos responded

Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 17, 2024

Great customer service, good communication with customers and great vibe int the building . Thank you very much for great service. More

by Alfred /Geri Ayala
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Nunez
Report | Print
Jun 18, 2024 -

Lexus of Cerritos responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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