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Lexus of Cerritos

Cerritos, CA

Overview
Reviews
Vehicles
4.8
1,818 Reviews
Lexus of Cerritos is the best place for new Lexus vehicles and pre-owned cars in Orange County. Our expansive showroom features one of the largest inventories of new Lexus vehicles around, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Lexus, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Cerritos, just across from the Los Cerritos Center.
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18800 Studebaker Rd

Cerritos, CA

90703

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Showing 1,818 reviews

July 26, 2024

Positive. Positive. Positive. Positive. Positive. Positive. Positive. Positive. Positive. Positive. Positive. Positive. Positive. Positive. Positive. Positive. More

by Yhello7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Macial
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Jul 31, 2024 -

Lexus of Cerritos responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 25, 2024

Easy to get in and out. Good follow up. Waited for SUV to arrive via LA Port. Love the gas mileage and features. Not too big and not too small. The 4 cylinder has very go More

by Brian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Jimenez
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Jul 27, 2024 -

Lexus of Cerritos responded

Brian, we're so glad that we were able to go above and beyond your expectations! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 22, 2024

Parts are more expensive than other Lexus dealers. The air filter bought from Cerritos Lexus was double the price than Longo Lexus. Shop before you buy anything. Had to return the part, haven't receiv More

by leedsusa
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Jul 23, 2024 -

Lexus of Cerritos responded

Hello Leedsusa, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Please contact us at (562) 263-7857 so we can work with you to make this right.

July 16, 2024

This time it was no that good! !! Experience..I make appointment with the same nice career the I just to see .. and they put me with a diferente one !!! It was not the same atención More

by Misssadith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember
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Jul 17, 2024 -

Lexus of Cerritos responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (562) 263-7857 to discuss what we can do to help.

July 13, 2024

I Been dealing. With Cerritos Lexus for years and they customer service always been top tier…they make sure the customer is satisfied when you leave the dealership… More

by Dberry074
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
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Jul 14, 2024 -

Lexus of Cerritos responded

Hello, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

July 12, 2024

Came a bit late on my appointment for oil change but service done so quick. Thanks to Joseph. More

by Chevycardudz66@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
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Jul 14, 2024 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you.

July 11, 2024

They have really excelente customer service, I will recommended. Majos is the best seller, he help me a lot. More

by Karla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Majid
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Jul 11, 2024 -

Lexus of Cerritos responded

Hello Karla, we're happy you found our staff to be so supportive during your experience here at Lexus of Cerritos. Thanks for the recommendation, and have an amazing day!

July 10, 2024

Unlike other Lexus dealers for services. This one requires you to stand out near your car for a service rep. to walk out to you. I did not hear the valet staff correctly on the information a More

by Dave K.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lara
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Jul 11, 2024 -

Lexus of Cerritos responded

Hello, thank you for taking the time to leave us feedback. Please call our General Manager at (562) 263-7857 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

July 09, 2024

Helpful and friendly staff my salesman majid was professional and not pushy in any way More

by Laura2cuteboys
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Majid
Report | Print
Jul 10, 2024 -

Lexus of Cerritos responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

July 09, 2024

Well first off all I want to thank for the lady who made my job easy with paperwork it was almost ready everything I just signed More

by Kkalayedjian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Like I said in the previous post
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Jul 10, 2024 -

Lexus of Cerritos responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Cerritos. If you ever need help, just give us a call. Happy motoring!

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