Lexus of Cerritos

great customer service! Worked the deal for me yet again! This was my second Lexus here and Ill keep coming back as long as Patty is my saleswoman! This is the place to go for friendly service and great pric This was my second Lexus here and Ill keep coming back as long as Patty is my saleswoman! This is the place to go for friendly service and great prices. Call around and find out for yourself.. More

Allen Johnson was easy to work with and made the car buying experience pleasant enough. He is knowledgeable and friendly and worked out what seemed to be a good deal. But then what else would one expect buying experience pleasant enough. He is knowledgeable and friendly and worked out what seemed to be a good deal. But then what else would one expect from another former LB Poly Jack Rabbit? More

allen johnson showed us a vehicle matching the description that we gave him. on the test drive he demonstrated all of the features of the car and explained how to operate the systems in the car. description that we gave him. on the test drive he demonstrated all of the features of the car and explained how to operate the systems in the car. he was very courteous and friendly during our negotiations. while signing the papers for the purchase, he brought us sandwiches and fruit for us to snack on. our experience with allen and the dealership was very positive , and we would recommend this dealership and especially allen johnson to anyone. More

Arrived at the dealership approximately 25 minutes before closing on a Saturday night. I had an ideal of what I was looking for (GS 350 F sport). However, I wasn't sure if this was the right car for me. I wa closing on a Saturday night. I had an ideal of what I was looking for (GS 350 F sport). However, I wasn't sure if this was the right car for me. I was welcomed by super professional salesman Allan Johnson. Whom not only informed me of how great the car actually is but also gave me the confidence that I was making the right choice. The rest is history. And I haven't stopped smiling since. More

Allen Johnson was a pleasure to work with. He and the dealership were very accommodating, knowledgable and professional. I would highly recommend this dealership to my friends and associates. The general dealership were very accommodating, knowledgable and professional. I would highly recommend this dealership to my friends and associates. The general manager and finance person and used car manager were also very involved and helpful. Thanks More

When we first arrived, we were immediately greeted by a very nice and friendly car dealer. The whole process was smooth, and I never felt like we were pressured or pushed to by or add things on that we did very nice and friendly car dealer. The whole process was smooth, and I never felt like we were pressured or pushed to by or add things on that we didn't want. The overall experience was great. More

Came in to check out a new car. I had 2 objectives when I came into the dealer, to look for the best deal I could get for my lease thats is close to maturity and to get into a car that had luxury and fuel I came into the dealer, to look for the best deal I could get for my lease thats is close to maturity and to get into a car that had luxury and fuel efficient. They offered me an option to check out a used but fully loaded slightly used version of the car that I was interested in. Allan Johnson was pleasant to work with. Even though I know sales people are in it for themselves to get most out of the sale, I felt like Allan Johnson had my best interest. He had a casual yet professional attitude throughout the process. Allan definitely deserves 5 stars, even making good on his promises. The sales manager at the time was also very friendly. At the end, he laid it all on the table for me to choose which route I would like to go. He wasn't pushy. It was nice to just work directly with the sales manager instead of going back and forth with a sheet of paper. It was still a long process and I wish they got me food too. I was hungry. Rule number one of car buying, don't come on an empty stomach. I give them a rating of 4 on price because they really didn't budge on the price of the car. I would have left feeling a little better if had them lower the price of the car even a little. The price of the car was on par with market prices. So I don't feel I was getting ripped off. It would have been nice if they caved in for $500 ish. I have bought from this dealer in the past. My parents have bought twice in the past. Each experience have been good. Every salesperson we have dealt with have been good. That would be the reason I came to them again. More

Allen was a great knowledgeable salesmen, he was never pushing or overbearing, he made me feel at ease and he was working in my favor looking out for my best interest. Purchasing a Car at Lexus -Cerritos pushing or overbearing, he made me feel at ease and he was working in my favor looking out for my best interest. Purchasing a Car at Lexus -Cerritos was a great overall experience and I would recommend my friends and family. I would personally guarantee excellent service with dealing with Allen. Thanks for the great experience Lorie More

Went to longo and they could or didn't want to make a deal. Ended up at Cerritos Lexus and a day later drove off with a 2013 GS 350. Allen Johnson was the sales person who was able to make it happen alon deal. Ended up at Cerritos Lexus and a day later drove off with a 2013 GS 350. Allen Johnson was the sales person who was able to make it happen along with the manager and Owner. Didn't have the color I wanted so they went out of their way to find me one and have it delivered to Cerritos. No back a forth games straight up honest and friendly service! Really positive experience and Allen is the man! Thanks everyone!!!! The finance lady was awesome too she made me laugh and I felt at home ! More

Dorothy has always provided me with outstanding service and continues to do so. She is successful in getting my car serviced in less than the time she estimates. When a perceived problem with the car is r and continues to do so. She is successful in getting my car serviced in less than the time she estimates. When a perceived problem with the car is raised she takes then initiative to ensure the problem is investigated and the issue resolved before I leave the dealership. I can always count on having a posite relationship with Dorothy. More