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Lexus of Cerritos

Cerritos, CA

Overview
Reviews
Vehicles
4.8
1,818 Reviews
Lexus of Cerritos is the best place for new Lexus vehicles and pre-owned cars in Orange County. Our expansive showroom features one of the largest inventories of new Lexus vehicles around, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Lexus, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Cerritos, just across from the Los Cerritos Center.
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18800 Studebaker Rd

Cerritos, CA

90703

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Showing 1,818 reviews

August 11, 2024

Worst in services and prices and attitude:( The sales rep., Doracy basic commended Lexus 2025 NX 350h having a garbage run flat tire which is not fixable once been stick in by a nail. How said... I thi More

by janeku66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Doracy
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Aug 15, 2024 -

Lexus of Cerritos responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (562) 263-7857 to discuss what we can do to help.

August 11, 2024

Was told the new tire of Lexus NX 350h AWD's tire is junk unfixable. More

by janeku66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dorcey
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Aug 15, 2024 -

Lexus of Cerritos responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (562) 263-7857 to discuss what we can do to help.

August 05, 2024

Excellent follow up. It was pleasure to do business with Lexus. There is a good sale-man, Sonny Nguyen, to help me to lease my car. More

by Ha Vu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonny Nguyen
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Aug 07, 2024 -

Lexus of Cerritos responded

Hi Ha, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 04, 2024

The Dealership is great and my experiences with Lexus of Cerritos has been excellent. Life long customer. More

by Chaddayinc2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sophorn, Max
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Aug 07, 2024 -

Lexus of Cerritos responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 04, 2024

I found the car, did all the work. They did nothing to help in the process. More

by cannychristian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
na
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Aug 07, 2024 -

Lexus of Cerritos responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (562) 263-7857 to discuss what we can do to help.

August 02, 2024

Very professional personnel. They helped me after a bad experience at other dealership. I recommend this place. They are honest and strong work ethics. More

by mamndzr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabby, Brandon
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Aug 07, 2024 -

Lexus of Cerritos responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Lexus of Cerritos and we hope to be of service again in the future.

August 01, 2024

Excellent follow up with great customer service. It was pleasant experience and process of purchasing a car. Trust their service and will come back if I need to buy another Lexus. More

by sung_kevin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy
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Aug 02, 2024 -

Lexus of Cerritos responded

Hi, we are very happy to have provided you with such a positive experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 01, 2024

The place felt very welcoming, amazing service and all employees are very friendly, and very respectful. More

by Janet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Lee, Daniela
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Aug 02, 2024 -

Lexus of Cerritos responded

Hi Janet, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 29, 2024

Said they had Toyota employee pricing, but didn't. However, they came thru with a decent discount so I felt OK. Got the car I wanted delivered as promised. Good Customer service. More

by Dr. jmt
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Jul 31, 2024 -

Lexus of Cerritos responded

Hi, thank you so much for the positive review! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 28, 2024

I got great impressions. There is a good agent who helped me. She is all things for her job. More

by ausa201008
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jean j
Report | Print
Jul 29, 2024 -

Lexus of Cerritos responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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