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Lexus of Cerritos
Cerritos, CA
1,977 Reviews
Lexus of Cerritos is the best place for new Lexus vehicles and pre-owned cars in Orange County. Our expansive showroom features one of the largest inventories of new Lexus vehicles around, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Lexus, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Cerritos, just across from the Los Cerritos Center.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,977 reviews
September 06, 2025
False ‘160-Point Inspection’ – Major Issues Ignored Changing my rating from 5 stars to 1. The purchase process itself was excellent, but the problems started the moment I drove off the lot. Ignored Changing my rating from 5 stars to 1. The purchase process itself was excellent, but the problems started the moment I drove off the lot. The steering wheel wasn’t straight, the wheels were out of alignment, and the car — which was advertised as a “160-point inspected pre-owned” vehicle — was covered in water corrosion. Their only proposed solution was for me to drive the car 500 miles back to them, which is completely unreasonable. To make matters worse, the manager has since started ignoring my emails. At this point, it’s clear they don’t genuinely care about customers. My car now looks terrible with the corrosion, and the steering wheel pulls like something from a sub-$10k car. I truly hope other buyers don’t have to go through this, but if you’re shopping for a used car, I strongly recommend avoiding this dealership. More
by Max
Employees Worked With
Chris
September 04, 2025
Smooth check in process. Service advisor Chris made me feel welcome and comfortable and explained all service options clearly. He also got me into a loaner vehicle quickly Service advisor Chris made me feel welcome and comfortable and explained all service options clearly. He also got me into a loaner vehicle quickly and then kept me up to date on service progress. Thanks for a great experience and I plan to return to this dealer again! More
by Robert 90210
Employees Worked With
Chris
August 31, 2025
I had to have my car repaired due to a number of issues during the inspection, and they suggested and explained the best method, so I was able to feel at ease and decide to have my car repaired. The langua during the inspection, and they suggested and explained the best method, so I was able to feel at ease and decide to have my car repaired. The language barrier was also resolved, so I was happy to have my car repaired. More
by BO KIM
Employees Worked With
JAFF CHUNG AND HANNA
August 27, 2025
Billy was our sales rep and did a nice job. The dealership was friendly and clean. The final paperwork process was completed quick and efficiently. I would definitely recommend Lexus of Cerrito The dealership was friendly and clean. The final paperwork process was completed quick and efficiently. I would definitely recommend Lexus of Cerritos. More
by MARC46
Employees Worked With
David in Finance.
August 26, 2025
We were impressed by Janet Ceballos, Sales Associate. She was knowledgeable, professional and friendly. Her impeccable service continued even days after we purchased our car when we phoned her with quest She was knowledgeable, professional and friendly. Her impeccable service continued even days after we purchased our car when we phoned her with questions. We will happily recommend this dealership to family and friends after our own experience. More
by jjitatani1
Employees Worked With
Janet Ceballos
