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Lexus of Brooklyn
Brooklyn, NY
556 Reviews
Our passion at Lexus of Brooklyn, is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 6:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 6:30 AM - 3:00 PM
Sunday Closed
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Showing 556 reviews
November 21, 2019
Es 350 Browsing for a car online I come across the Brooklyn Lexus. Sherif from preowned helped me and answered my questions. I felt very comfortable with him Browsing for a car online I come across the Brooklyn Lexus. Sherif from preowned helped me and answered my questions. I felt very comfortable with him. Sherif let me listen a Mark Levinson CD to try the speakers and explained all the settings one by one. I enjoy my CPO ES350 and very happy with it. He also gave me a great gift box on top of the great service. More
by Michael
Employees Worked With
Sherif Korkut
November 20, 2019
Scammers Leased my 2018 IS300 through them. Reliable car, of course, but no reflection on the dealership - it's the car brand. Just 2 weeks ago, I receive a Leased my 2018 IS300 through them. Reliable car, of course, but no reflection on the dealership - it's the car brand. Just 2 weeks ago, I receive a call about booking a service appt. I told the polite young lady on the phone that I have my own private mechanic and would cal them if I needed their service dept. She said ok and we both hung up. 1 week later, 2 days ago, I get yet another call from the same dealership asking about an 'overdue' service apt. I again reiterated that I have my own private mechanic I trust and would cal them if I needed their service dept. He asked who it was, and I told him I was not at liberty to tell them. We both hung up. This morning, a woman with an Eastern European accent called me to advice me of "a serious airbag recall on my car and when I'd be bringing it in for service." I told her I was not aware of any recall on my car and further, I never rec'd a letter from Lexus about such a recall. She said "Oh, that's because the recall is brand new and we're calling you before you get the letter." I told her I didn't believe her and hung up. These people (as all dealers) make their money from the service dept, ESPECIALLY by scaring you into believing there are open recalls, dangerous conditions that only the dealer can fix. Once your car is there, they find things that, conveniently, need attention and are not covered under a warranty but "thank goodness you came in, because this could fail on your next road trip and leave you stranded." These people seem to go the extra mile to scam people. Thank goodness I am smart enough to not fall for their tactics. I wonder how many people are too busy to notice the scams?? More
by peterr
Employees Worked With
November 20, 2019
They were exceptional helpful in getting me a new car. Abe was my sales person, he is very reliable, dedicated, and hard working sales consultant in caring about his customers. I truly grateful for all th Abe was my sales person, he is very reliable, dedicated, and hard working sales consultant in caring about his customers. I truly grateful for all the help he provided me, and I'm looking forward to go working with Abe at Lexus of Brooklyn for my next Lexus! I highly recommend this place! 10/10 More
by Judy F
Employees Worked With
November 16, 2019
Extreme professionalism at it's best. They do a great job at keeping their customers/clients pleased with their service. Abe from Sales was very knowledgeable, patient, and understanding. His ability to sati at keeping their customers/clients pleased with their service. Abe from Sales was very knowledgeable, patient, and understanding. His ability to satisfy his clients is commendable at it's best. I highly recommend Abe and Lexus of Brooklyn. Thanks alot. More
by Maqsudraf
Employees Worked With
November 12, 2019
Great experience. Sherif was very helpful and knowledgeable. Got a great deal on a preowned vehicle. Would definitely recommend Lexus of Brooklyn and Sherif to my friends. knowledgeable. Got a great deal on a preowned vehicle. Would definitely recommend Lexus of Brooklyn and Sherif to my friends. More
by DanielC
Employees Worked With
Sherif Korkut
November 11, 2019
Cindy was exceptionally professional and very pleasant with us. She went out of her way to make our transactions and paper work go through efficiently smoothe. Thank you so much Condy! with us. She went out of her way to make our transactions and paper work go through efficiently smoothe. Thank you so much Condy! More
by Gdparackel
Employees Worked With
November 08, 2019
Purchased a used car from here. Cindy was very nice and quick with all the paperwork and getting me the car. I was also able to reach her no problem over the phone with any questions I had during the proce quick with all the paperwork and getting me the car. I was also able to reach her no problem over the phone with any questions I had during the process. More
by Benihana87
Employees Worked With
November 05, 2019
This is by 2nd time getting a car from lexus of Brooklyn. My sales lady is Cindy Rivera . My will bring my friends bad credit or no credit she makes it happen My sales lady is Cindy Rivera . My will bring my friends bad credit or no credit she makes it happen More
by Sonyalexus
Employees Worked With
Other Employees :
Sonya coley, Jennifer Barbieri, Angelo Tranquellino
October 31, 2019
THANK YOU BILLAL FOR MAKING MY GX 460 EXPORT QUICK FAST AND EASY to LAGOS AFRICA, WILL DO BUSINESS JN THE FUTURE AGAIN VERY HAPPY THANKS AGAIN! AND EASY to LAGOS AFRICA, WILL DO BUSINESS JN THE FUTURE AGAIN VERY HAPPY THANKS AGAIN! More
by DAUDA FAKOYA
Employees Worked With
Billal Hossain
October 30, 2019
I retired last year and got my wife a new Lexus from Sherif. Last week sherif called me and told me a new model RX350 fsport is out. I got my new RX350 fsport from Sherif again. He is the best. He is ve Sherif. Last week sherif called me and told me a new model RX350 fsport is out. I got my new RX350 fsport from Sherif again. He is the best. He is very knowledgeable and he listens. He is a gentleman make sure to see him if you looking for a car. More
by Kevin Hr
Employees Worked With
Sherif Korkut
