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Lexus of Brooklyn
Brooklyn, NY
556 Reviews
Our passion at Lexus of Brooklyn, is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 6:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 6:30 AM - 3:00 PM
Sunday Closed
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Showing 556 reviews
June 11, 2020
I was intrested in their Toyota 4 runner When I called about it They were rude I got Bobby as a sales man he seemed very pushy At 1 point I missed his call and he left a voicemail saying something like Br about it They were rude I got Bobby as a sales man he seemed very pushy At 1 point I missed his call and he left a voicemail saying something like Brian you gotta pick up the phone when I call you 🤨 He also is rude to me He was helpful a little bit Because I was intrested in the 4runner. But it was modified so I had some questions about it I also live about 5 hours away so I asked him to take a couple of pictures Of the modifications which he did But then I asked him for another simple picture Of something under their car He said he would do it and this was the morning when I talk to him ....he never got back to me I texted him In the middle Of the day asking him If he could take the photo He said he was busy with customers .... I was your customer!!!!!!! When I called him at the end of the day Almost 5 o'clock he instantly said Brian I'm busy with customers I'll get back to you never did 2 days later I called them complaining that he never got back to me To another salesman I did not get the name of the guy he said he was getting get back to me he never did I've been looking for a certain Toyota 4runner for a week now I've called many dealerships In different States cause I'm looking for a certain one all the dealerships were extremely polite and helpful!! this dealership Bad customer service And as I can see someone wrote a review about Bobby Being rude!! as well The customer service is not good there I've never written a review in my life about a place But this place and their customer service was so terrible made me so mad That I went out of my way to do this and I'm going to report it on Yelp to Ridiculous it's been almost a week now I'm done they lost the sales on a vehicle bad salesmanship More
by Brianhackett99
Employees Worked With
Bobby Yep
March 20, 2020
Thank you alex rabinovich Just wanted to write a few words about a lexus of brooklyn salesperson. Alex Rabinovich, what a amazing person he is. My family has been dealing with Just wanted to write a few words about a lexus of brooklyn salesperson. Alex Rabinovich, what a amazing person he is. My family has been dealing with alex for many years, i just recently had a problem and even though it had nothing to do with alex, i turned to him. Within a short period of time alex had the issue resolved in a proffesional and calm manner. Nobody at brooklyn lexus could help me but alex.... He is so thoughtful , calm and caring. I would never use any lexus dealership but brooklyn lexus because i know i will find alex there and everything will be wonderful. For all your lexus needs , please see this wonderful person, you will not be sorry.....he is truly outstanding ! More
by Alison Benvenuto
Employees Worked With
March 18, 2020
Poised yet gets the job done. Gentle and polite. Great service. Very good people for Lexus of Brooklyn. Will not hesitate to return in the future service. Very good people for Lexus of Brooklyn. Will not hesitate to return in the future More
by Izu
March 09, 2020
Abe is such an amazing person. He is helpful, professional, and won’t make you feel pressurized to buy. I got a beautiful NX 300 2017, and i love it. I highly suggest this place and I will defini professional, and won’t make you feel pressurized to buy. I got a beautiful NX 300 2017, and i love it. I highly suggest this place and I will definitely consider Lexus of Brooklyn for future business. More
by Quamrem66
Employees Worked With
March 02, 2020
Abe the salesman was great he made me feel comfortable from the moment I walk in with my wife. Diane from finance was great. I recommend you ask for them. They are the best. Thank you for everything ! from the moment I walk in with my wife. Diane from finance was great. I recommend you ask for them. They are the best. Thank you for everything ! Allan A More
by Allanmohammed72
March 02, 2020
Outstanding would be the best word to describe Mr. Abe’s performance. It has been a pleasure doing business with him. Great job, Allan Mohammed performance. It has been a pleasure doing business with him. Great job, Allan Mohammed More
by Allanmohammed72
Employees Worked With
February 25, 2020
Thank you Cindy this is my 2 nd Lexus and I will continue to stay with Lexus thank you so all your help . I’ll see you again I’m 3 years to stay with Lexus thank you so all your help . I’ll see you again I’m 3 years More
by Albofdny
January 30, 2020
The customer service here at Lexus of Brooklyn was amazing. Cindy is a great sales woman and in the future I will be referring her to anyone wanting to buy a car. amazing. Cindy is a great sales woman and in the future I will be referring her to anyone wanting to buy a car. More
by Lsamurailk
Employees Worked With
January 28, 2020
Just picked up My Lexus 2019 RX White Great customer Just picked up My Lexus 2019 RX White Great customer service from Abe he made it easy transaction do appreciate his help He made my dream come tr Just picked up My Lexus 2019 RX White Great customer service from Abe he made it easy transaction do appreciate his help He made my dream come true Abe once thank you for your patience. More
by Lormaximum129
Employees Worked With
January 25, 2020
waste of time Came for 5k service Had "windshield fluid low" sign on After 2 hours sign is still on My husband checked There is no fluid at all So I guess they just Came for 5k service Had "windshield fluid low" sign on After 2 hours sign is still on My husband checked There is no fluid at all So I guess they just keep your car for some time Make you sign a paper about service provided and that it More
by o_sharapova
Employees Worked With
I dont know his name
