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Lexus of Brooklyn

Brooklyn, NY

4.5
558 Reviews
Our passion at Lexus of Brooklyn, is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
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6502 5th Avenue

Brooklyn, NY

11220

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Showing 558 reviews

February 21, 2012

I purchased a certified 2008 GS350 from this dealership in Dec of 2011. There was nothing certified about this car! I had to bring it back in 5 days after purchase for numerous reasons. Headlights had cond More

by NYCGS350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Keith Brotherson
Jul 11, 2012 -

Lexus of Brooklyn responded

Bay Ridge Lexus wrote on 2/22/2012 10:55:47 AM: I apoloigize for your troubles with your 2008 GS. My understanding of your situation is that you are bringing the vehicle in and we will take care of the headlight and inspect your clear coat. Please let me know if that is not what you are doing. 718-680-2200 Eugene Woods General Manager -------------------------------------------------------------------------------- (Reviewer has read this message) NYCGS350 wrote on 2/22/2012 11:00:06 AM: That is correct, I received a call yesterday from Bay Ridge Lexus in regards to these issues. The car will be brought in Saturday to be worked on. Thank You looking into this. --------------------------------------------------------------------------------

January 22, 2012

Yesterday, we leased a beautiful Lexus RX350 from Bay Yesterday, we leased a beautiful Lexus RX350 from Bay Ridge Lexus. Very professional from entering. We were inquiring about the RX and were met by Al More

by bastia97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Rabinovich
September 25, 2011

I came in to replace my battery for my key and George from the parts dept helped me with that.. he was very kind and also showed me how to change the battery.. I then went to the service dept to get my 1 More

by lola.ruiz29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex M,George (parts)
September 14, 2011

Just bought a fabulous car from Tim...honest, sincere and always wants to make a deal with the customer. He really tries to help you out as much as possible. He doesn't sugar coat things and is straight for More

by farni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
September 05, 2011

My windshield wipers sensors are not working properly. It took me three visits to confirm the problem by Lexus specialists, but it is still not fixed (almost 5 months after purchase). BAAAAD SERVICE. More

by sabzanov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alex Munios
August 13, 2011

I found 2007 Lexus LS 460 L, Mercury Metallic Exterior Color w/ Black Interior, 70587 Miles, VIN: JTHGL46F775019617, on Autotrader.com advertised for 31,999. I called the dealer on Saturday August 6th, 20 More

by Larry Alston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim and Mario
August 10, 2011

i had an excelent experience with getting my used car with alex rabinowitz an honnest man!(yes had some issuesbut he stood behind his word)but would be back to him for sure More

by cheskelschwartz
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
alex rabinowitz
August 10, 2011

I rate Bay Ridge Lexus 100% especially Mr.Jerry Petitto, from the moment I pulled up the service was incredible. Everyone was beyond friendly & Jerry made sure at the end of the day i was happy. Jerry pulle More

by jradg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Petitto
July 27, 2011

My experience started with seeing reasonable prices on their website for the RX400h I was looking for. After browsing around, I gave them a call to which Trisha answered and assisted me with setting up an More

by dunjie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jerry Petito, Sky Liang
June 22, 2011

used 2008 Lexus es 350. called for information, Trisha used 2008 Lexus es 350. called for information, Trisha the car sales lady/scheduler took my information and said she would get back to me in 2 minute More

by lexusbuyer99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Trisha, Jerry
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