Lexus of Brooklyn

Great work and customer service! This was one of my first experiences dealing with service at a dealership and the gentleman I worked with, Steve Chan, made me feel very comfortable. This was one of my first experiences dealing with service at a dealership and the gentleman I worked with, Steve Chan, made me feel very comfortable. He was honest and straight with me. Steve layed out all my options and explained everything in detail so I can make an informed decision. No more second guessing with shady local garages. Definitely recommend him if you're looking for someone to work with. More

Staff professional and friendly I brought my vehicle into Bayridge Lexus service for a routine maintance. The woman I delt with was very courtesy and explain the service I was getti I brought my vehicle into Bayridge Lexus service for a routine maintance. The woman I delt with was very courtesy and explain the service I was getting in detail. I couldn't wait so long and Rochelle had promise me she would get me out in time as she did. The staff was very friendly. I will definitely bring my vehicle back for service More

service So happy with the service I received at this dealership. Everyone from the bottom up was a pleasure to deal with. Both your service managers Rino & Je So happy with the service I received at this dealership. Everyone from the bottom up was a pleasure to deal with. Both your service managers Rino & Jennifer were extremely professional & friendly. You should be proud of this amazing team!! More

service I was referred to this place by a friend. Rino Lacerra helped me with my car and what they had to fix. They did good work and the price was good. I re I was referred to this place by a friend. Rino Lacerra helped me with my car and what they had to fix. They did good work and the price was good. I recommend this service center to everyone and will definitely use this service center again. More

Happy When I say great I really mean it.. Steve explained everything to me when sitting in hes office. I came in for Routine maintaine got a longer .I have When I say great I really mean it.. Steve explained everything to me when sitting in hes office. I came in for Routine maintaine got a longer .I have multiple Lexus cars from this dealer and I will always come here .. Thank u More

Always a great experience I can always trust that I will be treated with professionalism and courtesy when I service my vehicles here. everything is explained in a way that I c I can always trust that I will be treated with professionalism and courtesy when I service my vehicles here. everything is explained in a way that I can understand, and the prices are very fair... They are quick to get my vehicle back to me when promised, and always squeaky clean! More

Superb quality service from Lexus I've been to many service centers and keep coming back to Bayridge Lexus because of its quality service to their customers. Steve Chan is one that st I've been to many service centers and keep coming back to Bayridge Lexus because of its quality service to their customers. Steve Chan is one that stands out the most. He has always been instrumental to addressing my needs to ensure my car runs great for me and my family. Guiding me through the details in plain simple form. You now have a loyal customer because of this dealership and its people. Thanks. More

Service and msintenance I have had my cars services with other dealers and they lacked knowledge and personality. I tried Bay Ridge Lexus and was greeted by Mr. LaCerra. He I have had my cars services with other dealers and they lacked knowledge and personality. I tried Bay Ridge Lexus and was greeted by Mr. LaCerra. He was courteous, professional and dispelled any concerns I had. Overall, I highly recommend Bay Ridge Lexus and Mr. LaCerra. Thank you for the service I received. More

Happy with service I came in for my 5,000 mile service and Anil was very nice.. I didn't have an appt and he was happy to take my car in. This is my 3rd car I brought fr I came in for my 5,000 mile service and Anil was very nice.. I didn't have an appt and he was happy to take my car in. This is my 3rd car I brought from this dealer .. And will definitely see more of me. More

Excellent Service Consultant I dealt with Matthew Mcalphine who took his time and explained how my car was going to be taken care of. The day I brought my car in, he asked perti I dealt with Matthew Mcalphine who took his time and explained how my car was going to be taken care of. The day I brought my car in, he asked pertinent questions. My car was ready when he told me it would be, and he again carefully went over what had been done. Matthew is very professional and courteous ... .an A+ consultant and I will now ask for him when my car is being serviced. I was very happy he was assigned to me. Thank you, Matthew More