Lexus of Brooklyn

Best service dept I've been to! I've been servicing my car at bay ridge Lexus for too long and been through my share of service advisors. Steve is the most knowledgable one I've ever I've been servicing my car at bay ridge Lexus for too long and been through my share of service advisors. Steve is the most knowledgable one I've ever encountered and also make sure things get done right. I've never had any surprises and everything is explained. I have not doubt at all that my car is getting the best possible maintenance when I bring it in. Steve is also genuine and cares about customer service, which is almost impossible to find nowadays. Don't hesitate to ask for Steve when you make an appointment for your next service appointment. More

VALUES A CUSTOMER'S TIME I've bought and service my vehicles here for many years. While getting a great deal and exceptional service from the sales side is important, servicin I've bought and service my vehicles here for many years. While getting a great deal and exceptional service from the sales side is important, servicing my Lexus is just as or even more important. My go to guy Steve Chan always values my time! From the quick check in to Steve going over the work that needs to be done, he makes it seamless and most important a very trust worthy person to deal with. More

Trustworthy Advisor!! I highly recommend Steve!! He's very professional and attentive. I've been to many dealerships who are crooks but Steve is the only person I can trust I highly recommend Steve!! He's very professional and attentive. I've been to many dealerships who are crooks but Steve is the only person I can trust. Prices are very reasonable too. I've been to other dealerships that charges way more!! More

A visit for service is always a good experience I'm very pleased with the friendly service that Steve Chan provides. He is very professional, helpful, knowledgeable and makes sure everything is done I'm very pleased with the friendly service that Steve Chan provides. He is very professional, helpful, knowledgeable and makes sure everything is done on time. He eases the pain of the cost and is very helpful in making the right decisions regarding my car. More

Great customer service! Best customer services i have ever received! Steve was understanding and knowledgeable, addressing the concerns for the car and giving me a great deal Best customer services i have ever received! Steve was understanding and knowledgeable, addressing the concerns for the car and giving me a great deal, Can not ask for a better customer service. More

Fast and Friendly Brought my car in to be serviced and was blown away with how fast everything was. I thought I was going to have to be there all day but that was not t Brought my car in to be serviced and was blown away with how fast everything was. I thought I was going to have to be there all day but that was not the case. I was greeted right away by the very friendly and plesant Rochelle who completed all my paperwork and answered all my questions ( I had a lot). I would highly recommend this service department and Rochelle Kruithoff for all your service needs!!!! More

Great service and very personal People were very kind and friendly very good service area and was what they said it would be. No gimmicks real people doing a great job. People were very kind and friendly very good service area and was what they said it would be. No gimmicks real people doing a great job. More

A+++ Service! Spoke with Steve in regards to some issues I'M experiencing with my car. Steve was very professional, patient and accommodating the entire time. All m Spoke with Steve in regards to some issues I'M experiencing with my car. Steve was very professional, patient and accommodating the entire time. All my questions were answered promptly. Thanks again for your assistance Steve! You made a difference. More

Excellent staff Excellent customer service! The staff at Bay Ridge Lexus exceeded my expectations. My service consultant Steve Chan did an exceptional job in making s Excellent customer service! The staff at Bay Ridge Lexus exceeded my expectations. My service consultant Steve Chan did an exceptional job in making sure my concerns with my vehicle were taken care of in a timely and professional matter. He took his time to explain to me the work done and the work needed on my vehicle. Mr. Chan is by far one of the most professional consultants I've ever dealt with. I'd definitely recommend Bay Ridge Lexus Service Dept to anyone who doesn't expect anything less then perfect. More

Great Service Lexus Bay Ridge has nothing short of great service and great workers. I serviced my car, no wait time. Had an amazing experience. Great customer servi Lexus Bay Ridge has nothing short of great service and great workers. I serviced my car, no wait time. Had an amazing experience. Great customer service. I would definitely recommend them to my friends and family. More