Lexus of Brooklyn

Fun times I had so many questions and Sam was very knowledgeable about the car I was interested in. The rx. He knew the differences between the new model and I had so many questions and Sam was very knowledgeable about the car I was interested in. The rx. He knew the differences between the new model and the older model. More

Employees are professional and knowledgeable The salesperson who worked with me was very professional and answered any questions I have during sales and post sales. He offer suggestions into deci The salesperson who worked with me was very professional and answered any questions I have during sales and post sales. He offer suggestions into deciding what car is right for me. After picking up the car, I ran into some minor issues with some functions in my ES. I called him and he was more than happy to assist me and guide me over the phone. More

Dishonest dealership with low quality cars This dealership sells cars for a little cheaper apparently because the used cars that they sell have issues with them and they lie to people about con This dealership sells cars for a little cheaper apparently because the used cars that they sell have issues with them and they lie to people about condition and what they fix. I bought a used RX350 from them and they promised that they would fix issues identified before delivery and when I went to pick car up I was told everything was done. To my surprise I took it to a local lexus dealership and they found out nothing was fixed and in fact found additional issues. I emailed theme to notify of the issues in details and asked for refund on vehicle since I no longer trusted the vehicle with all issues found however I was completely ignored. Besides their lies they have very bad customer service/ follow up. More

My wonderful Lexus! The dealership is very clean, people were very friendly and helpful. I bought my new Gs350 from them. I'll come back to see my salesman when I'm ready The dealership is very clean, people were very friendly and helpful. I bought my new Gs350 from them. I'll come back to see my salesman when I'm ready for another car. It was a great experience! More

The Service was excellent!! The Service Adviers were very polite and knowledgeable I would definitely go back with my car and tell my friends and family to have their car service The Service Adviers were very polite and knowledgeable I would definitely go back with my car and tell my friends and family to have their car service at Bay Ridge Lexus. More

This guy knows his stuff Went in to have to routine maintenance done, Steve answered all the questions I had about upgrading my brakes. I'll be returning to have them done. Th Went in to have to routine maintenance done, Steve answered all the questions I had about upgrading my brakes. I'll be returning to have them done. Thanks again! great service More

Great service My experience at the dealership was great. Very helpful. They had a loaner car ready and waiting for me when I needed. I would definitely recommend th My experience at the dealership was great. Very helpful. They had a loaner car ready and waiting for me when I needed. I would definitely recommend them to anyone who needs service on their car. More

Great service Happy with the overall service that Steve and the staff gave me.. You will see me again at bay ridge Lexus .. Happy with the free wifi and coffee and Happy with the overall service that Steve and the staff gave me.. You will see me again at bay ridge Lexus .. Happy with the free wifi and coffee and bagels Thank you ..... More

Great buying experience. We have leased many vehicles, but this has been one of the more pleasant experiences. Our salesperson, Yuri Belyanski, provided us with a great and pr We have leased many vehicles, but this has been one of the more pleasant experiences. Our salesperson, Yuri Belyanski, provided us with a great and professional experience. He was patient with us on 2 test drives and when it came to working out lease numbers, he gave us great aggressive quotes and wasn't pushy at all. All the staff we dealt with, from the managers (Angelo and Aladdin) to the finance manager ( David Smith) were all polite and professional. We will definitely be going back to Bay Ridge Lexus, and we strongly recommend Yuri and the dealership for anyone looking to get a Lexus. More

Best Experience!! Today i came to Bay Ridge Lexus for an oil chabge. I didnt have an appointmebt however they accomodated me and provided the best Experience! They prov Today i came to Bay Ridge Lexus for an oil chabge. I didnt have an appointmebt however they accomodated me and provided the best Experience! They provided me with a loaner and also washed my csr! Thank you!! More