Lexus of Brooklyn

My Lexus This had to be the easiest, quickest car buying experience ever. We went in, spoke to Abe. Shrief ,told him what we were looking for and how much we w This had to be the easiest, quickest car buying experience ever. We went in, spoke to Abe. Shrief ,told him what we were looking for and how much we wanted to spend and the deal was done. Abe went above and beyond , made my family very happy thank you so much Abe. More

NEW STANDARDS AT BAY RIDGE FOR L/CERTIFIED CARS Bay Ridge Lexus has their own set of standards to L/certify a car which falls far below the Lexus Corporation specifications. Dents and scratches, eve Bay Ridge Lexus has their own set of standards to L/certify a car which falls far below the Lexus Corporation specifications. Dents and scratches, even affecting paint, are perfectly acceptable to Bay Ridge. The salesperson, Abe, reminded me several times that it was a used car and their inspection does not include the vehicle’s exterior. He claims to work at the dealership for 2 years. Is he being fallacious or has he not had the chance to read the L/Certified checklist, yet. After leaving in disgust, I called the GM, Eugene, the next day and he had the 3 inch circular dent in the hood removed. However, he claimed he has no money in the car to repair the paint on the hood or bumper. Really? Then why is this car certified? Dealers like this damage the reputation of Lexus. Lexus Corporation needs to take a more active role in monitoring their dealers or their lax attitude will eventually catch up to them. Such that the L/certification program becomes meaningless. More

Excellent service and professional assistance from Cindy Overall this is a very good dealership to work with. Cindy Rivera provided excellent customer service. She helped to identify a recall issue for my ol Overall this is a very good dealership to work with. Cindy Rivera provided excellent customer service. She helped to identify a recall issue for my old car. She was able to price match a quote that I got from a NJ dealership. Cindy is very professional and I would recommend my friends to her. More

Awesome Experience My name is Kaitlyn and I visited Bay Ridge Lexus this past weekend to finance my existing lease. Yuri was amazing and made the whole process extremely My name is Kaitlyn and I visited Bay Ridge Lexus this past weekend to finance my existing lease. Yuri was amazing and made the whole process extremely easy and painless. Definitely request him when you visit! :) More

Excellent service, friendly and professional help from Cindy We had our first experience in leasing the car and we had amazingly patient and accommodating person Cindy to help us out. She spent almost 3 hours wi We had our first experience in leasing the car and we had amazingly patient and accommodating person Cindy to help us out. She spent almost 3 hours with us trying to find the best car for us and so we did.. She is really the nicest person to deal with. Overall, this dealership Bay Ridge Lexus is a great place to go to look for a car. And they have great coffer machine too so you can have good coffee while you wait for paperwork completed. All staff members were actually great so we would like to thank everyone who helped us today. we'll see you all in 27 month. More

Best Dealership in Brooklyn My Name is Abdul and I recently visited Bay Ridge Lexus to lease a brand new car. I had the pleasure of working with Mr.Moe Beidak who showed and help My Name is Abdul and I recently visited Bay Ridge Lexus to lease a brand new car. I had the pleasure of working with Mr.Moe Beidak who showed and helped me pick out my IS300 F. The entire staff was very friendly. I recommend this dealership to anyone having a hard time and I can't wait to go back for my next car. More

Best car buying experience My name is Tanya and I have recently visited Bay Ridge Lexus to lease a brand new Lexus SUV. I can't be any happier with my car and quality of service My name is Tanya and I have recently visited Bay Ridge Lexus to lease a brand new Lexus SUV. I can't be any happier with my car and quality of service and sale provided by Ahmed Mohsen. He did everything fast and in a professional manner, he was very polite, and most of all I did not feel tricked in any way during the whole entire process. I'm very happy that I have decided to step into that dealership and met Ahmed and I recommend him to anyone interested in buying or leasing a new or used car. More

Best Customer Service Our family is welcoming a new member, suddenly my husband's 2 door sports car doesn't seem suitable. I had the Acura MDX in mind, just cause it was my Our family is welcoming a new member, suddenly my husband's 2 door sports car doesn't seem suitable. I had the Acura MDX in mind, just cause it was my dream car. However, my husband wanted a Lexus. I walked in to Lexus dealership in Bay Ridge and was greeted by Sam Lin. Let me just say, this man is very patient. Because I had no experience with cars, he took me to every car he deemed suitable (about a good 8-9 cars) and explained in full details each car type. He spent over 2 hours with us. I was wishy washy with all the choices. I ended up leaving. However, Sam did not show even a hint of anger or frustration.he simply told us his opinion and walked us out. I work in retail myself, it's pretty rare to find a sales person so honest and caring. I ended up going back to the dealership before they closed to catch Sam in case he was off the next day. I now have a brand new RX 350 sitting in my driveway. I hope in 2 years when I go back to lease my next car he'll still be there. But with his personality, I'm sure he'll be the branch manager by then. More

"Car buying Experience" "Extremely Satisified” My experience at Bay Ridge Lexus was superb! Sales Associate Mostofa went above and beyond to get me my dream car though I k "Extremely Satisified” My experience at Bay Ridge Lexus was superb! Sales Associate Mostofa went above and beyond to get me my dream car though I knew what I was looking for! He was super helpful, informative, honest and actually had my best interest at heart. He went through exactly what I was expected about the RX450h, and has gone above and beyond anyone I have ever dealt with to make me happy! You should go to Bay Ridge Lexus and ask for Mr. Mostofa, he will do the right thing for you,he'll answering all your questions about the vehicle, and very accommodating by putting up with all the details back and forth indecisiveness for you. Very reasonable in working out an appropriate price for the vehicle. if you are looking for or thinking about buying a Lexus, you won't be disappointed by Mostofar or I would definitely recommend Bay Ridge Lexus More

Experience Honestly best customer service I've received from Moe B. Made the process go by smoothly and got me on the road with my new Lexus Honestly best customer service I've received from Moe B. Made the process go by smoothly and got me on the road with my new Lexus More