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Lexus of Brooklyn
Brooklyn, NY
556 Reviews
Our passion at Lexus of Brooklyn, is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 6:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 6:30 AM - 3:00 PM
Sunday Closed
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Showing 556 reviews
October 03, 2017
Excellent*********************** First off let me say that I have been very impressed with how smoothly everything went at Bay Ridge Lexus. I have always been a customer of Cadillac a First off let me say that I have been very impressed with how smoothly everything went at Bay Ridge Lexus. I have always been a customer of Cadillac and had over eight of them in my years since driving. That being said this was my first experience with Lexus and it was a very pleasant one. As you know, my family and I dealt with Calvin, who was outstanding. Also, the Manager Angelo was fantastic as well. They both helped me with my trade which was a 2010 Escalade. We loved everything about the experience and transaction. The professionalism and courtesy that those two men showed me and my family has been unmatched. We also love everything about the RX. Lexus has definitely made me and my family customers for a long time to come. More
by LexusRXGUY
Employees Worked With
Calvin Poh, Angelo Tranquellino
September 26, 2017
Very happy with this dealer I went to this dealer looking for a used car for my teenage daughter which wasn't an easy task. The sales person (Cindy Rivera) was very patient, hel I went to this dealer looking for a used car for my teenage daughter which wasn't an easy task. The sales person (Cindy Rivera) was very patient, helpful and took her time showing us various options. Even though we didn't get a car from them I was very happy with their service to us and in the future I would go back. More
by Iris
Employees Worked With
September 22, 2017
negative Just stopped by to check prices on 2017 RX 350 . Salesman was not professional . Just wasted my time . Would not go there anymore and would not recomm Just stopped by to check prices on 2017 RX 350 . Salesman was not professional . Just wasted my time . Would not go there anymore and would not recommend. More
by yury2017
Employees Worked With
Sam Lin
September 20, 2017
ZERO Professionalism!! My husband and I had scheduled to test drive a car at this dealership but when we went, we were highly disappointed. Why? You can't test drive a car My husband and I had scheduled to test drive a car at this dealership but when we went, we were highly disappointed. Why? You can't test drive a car that has TWO flat tires!! We didn't just 'show up', we were sent an email (by Aladdin) asking to confirm that we were going to show up to test drive the car. I wouldn't have been as upset if we didn't drive all the way from Long Island to Brooklyn. When we asked Abe, the salesman who was "helping" us, why did we confirm on test driving a car when it's not available to be test driven, his response was "how do you expect to drive a car with two flat tires?'. REALLY?!? We told him that we had an appointment and if there was anyone who could put some air in the tires, he told us that 'no one works on Saturday, you will have to come back'. I should have realized that this dealership wasn't professional when the receptionist was sitting on the desk on her cell phone. I'll definitely be taking my business else where. *UPDATE* I did take my business else where ... Rallye Lexus in Glen Cove. I'm happy to say that I purchased my Lexus RX 350 with a top notch salesman who was very personable and professional. *THANK YOU KEVIN LOSEE for your overall excellent service!!!!* More
by Eva123
Employees Worked With
September 19, 2017
verrrrry happy with the purches of my new car Thank you Mr Saverio Logosso for your loyalty, integrity, honesty, professionalism. towards the purchase of my new vehicle. Iive dealt with so meany Thank you Mr Saverio Logosso for your loyalty, integrity, honesty, professionalism. towards the purchase of my new vehicle. Iive dealt with so meany other dealers, and never felt so satisfied. I allway left feeling if ive made a bad deal, but not with my with lexus. THANK YOU LEXUS OF BROOKLYN !!!! lydia ferguson More
by lferg
Employees Worked With
Sal Logosso
September 14, 2017
Terrible To be honest I don't write many reviews but visiting this dealership prompted me to feel the need. My wife and I were considering trading in our curre To be honest I don't write many reviews but visiting this dealership prompted me to feel the need. My wife and I were considering trading in our current Lexus and getting a new vehicle. As I work late and noticed they are open until 8 we agreed to meet there. She arrived at 6 an hour before me and sat in the guest lounge. I arrived at about 7 and we went to look at the cars. Not once in the approximately 20 minutes we were there nor the hour she was with my children waiting did anyone engage her in conversation. Working in a sales environment I understand the balance of engagement and comfort to browse but not one person and besides one other couple it was empty. Surprising that people chose to do business or are able to. I would highly recommend anyone and everyone to visit Lexus of route 10 in new Jersey who is amazing time and time again as I will be doing from now on. Its ashame they force you to give stars. More
by Reviewer
Employees Worked With
Noone
September 09, 2017
I like Alex Rabinovich. He is very professional Alex Rabinovich my Sales Consultant for many years. He is the only one who was able to met all my requirement. He is real Gentleman. I will always r Alex Rabinovich my Sales Consultant for many years. He is the only one who was able to met all my requirement. He is real Gentleman. I will always recommend him as the best expert in Lexus of Brooklyn. More
by alla konychev
Employees Worked With
September 02, 2017
Great Service I gave Andre Hooper five stars because he was professional and patient with me. He answered all my questions and was knowledgeable about the cars. I gave Andre Hooper five stars because he was professional and patient with me. He answered all my questions and was knowledgeable about the cars. More
by Add28
Employees Worked With
Andre Hooper
September 01, 2017
Pricing & Availability I inquired about the pricing of a GS 350. I am looking into buying that car. I want a certain color and style and Andre advise me that the specific co I inquired about the pricing of a GS 350. I am looking into buying that car. I want a certain color and style and Andre advise me that the specific color and style I was looking for comes in the F Sport. The information provided to me was very valuable. More
by hypeman
Employees Worked With
Andre Hooper
August 26, 2017
I like. Rx350 Eddie lin he is Very friendly. Very professional and patient person to introduce my Rx350. thank you eddie lin. I will recommend my friend to there! Eddie lin he is Very friendly. Very professional and patient person to introduce my Rx350. thank you eddie lin. I will recommend my friend to there! More
by 123456
Employees Worked With
Eddie Lin
