Lexus of Brooklyn

Excellent costumer service The staff @ Lexus of Brookyln was very polite as professional. In particular Ms. Cindy. She kept me up to date daily on all the particulars regarding The staff @ Lexus of Brookyln was very polite as professional. In particular Ms. Cindy. She kept me up to date daily on all the particulars regarding the loan, Insurance etc. Once I arrived to pick up the car she was once again on point by explaining all the features on the car and even having a sign with my name on it next to my new purchase. More

Great experience Sherif helped make our experience smooth and easy. He was very respectful and understanding. The entire process of trading in and purchasing was easy. Sherif helped make our experience smooth and easy. He was very respectful and understanding. The entire process of trading in and purchasing was easy. I will come back again in the future. More

Great service as usual Jennifer’s service department was top notch as usual. They are always accomdating and go above and beyond taking care of us and our cars. Jennifer’s service department was top notch as usual. They are always accomdating and go above and beyond taking care of us and our cars. More

Magnificent service Thanks to everyone at lexus of bay ridge Im so pleased with my purchase, Cindi, Diane and every one else made it so easy for me! Im in love with my le Thanks to everyone at lexus of bay ridge Im so pleased with my purchase, Cindi, Diane and every one else made it so easy for me! Im in love with my lexus is 300. love it! I definitely recommend lexus of brooklyn to any one that would like to buy a car! Thanks guys! 😊😊😊 More

Professional and accomodating I called in last minute from NJ and Cindy was able to help me get the deal sealed with no problem. She made sure I had everything I needed and was abl I called in last minute from NJ and Cindy was able to help me get the deal sealed with no problem. She made sure I had everything I needed and was able to squeeze me in for an appointment on a Saturday! I arrived and the car was detailed and ready to drive away. Great service and would recommend. More

My experience Walked in late for my appointment but Cindy welcomed me with open arms. I was looking for three different models and she showed me each one With grac Walked in late for my appointment but Cindy welcomed me with open arms. I was looking for three different models and she showed me each one With grace and patience. Cindy knows her information so ask her anything. During the closing process, she Went the extra mile to assist me with my insurance. If your in the market for a new vehicle, ask for Cindy. Walked out with a new car and a new friend. Shout out to Diane ( financial manager) :). She’s was also amazing!! More

Great experience Anas A was very knowledgeable, friendly and patient. He was very professional. We looked online and called in to see a specific car we liked. When Anas A was very knowledgeable, friendly and patient. He was very professional. We looked online and called in to see a specific car we liked. When we arrived the car was ready and waiting for us to look at. Anas explained the features of the car and while we had doubts and questions he answered everything and even showed us other cars. I really liked that they offered to clean the car again due to the previous owner being a smoker. The only thing I disliked about the visit was a surprise fee that was given to us at the end and wasn’t given to us during the negotiation process. In my opinion they should be honest from the beginning not after spending hours negotiated and signing paper work. More

Dedicated Sales Consultant I visited Bayridge of Lexus a week ago where Sherif was my sales consultant. He was patient and took the time and effort to explain all the car featur I visited Bayridge of Lexus a week ago where Sherif was my sales consultant. He was patient and took the time and effort to explain all the car features. He must’ve been dealing with me for 3 hours. Although I walked out of the dealer that day with no car I was satisfied with the service. But it doesn’t end there, he called me the next day to check up on me, which I thought was respectful. A few days pass and they get the preowned lexus I really wanted in stock. I call Sherif to confirm and check if they still have the vehicle in stock. He was quick to respond and although he was busy still gave me the chance and time to see the car. He worked with me and I’m happy to say I made the deal with him today. Lexus of Bayridge should reward this man, he’s passionate about his job and if I was a manager I would promote him. More

Buying a CPO Sales associate was very professional and curtious. He worked with me to get me the car I wanted at the right price. He also explained every step proc Sales associate was very professional and curtious. He worked with me to get me the car I wanted at the right price. He also explained every step process and pricing. Overall a great experience. More

Always outstanding service! I have been dealing with Lexus of Brooklyn for almost 10 years now and would not go to any other dealership! I always have a pleasurable experience wh I have been dealing with Lexus of Brooklyn for almost 10 years now and would not go to any other dealership! I always have a pleasurable experience when returning my lease and getting into my new Lexus. Sky and Calvin are both honest, informative and reliable. They are easy to get in touch with to answer any questions you have. I highly recommend this dealership to anyone who wants great service! More