Lexus of Brooklyn

Travelled a long way and picked up a new Lexus GX550 Over Trail today. Daniel Snachez made the process of collection, paperwork and assimilation with car controls both pleasant and efficient. I'd been in Trail today. Daniel Snachez made the process of collection, paperwork and assimilation with car controls both pleasant and efficient. I'd been in contact with two other Lexus dealers in what was a 7-8 week search process for this car, so Brooklyn Lexus made it three. Both Daniel Sanchez and Chloe Ni were head and shoulders better in terms of delivering a positive customer experience than anything else I'd been exposed too. Their responsiveness was outstanding. More

Mr. Alex Rabinovich, at Lexus of Brooklyn is an amazing Sales Consultant! I was buying a car for the first time and needed someone that was knowledgeable and patient enough to work with me. Mr. Rabinovich Sales Consultant! I was buying a car for the first time and needed someone that was knowledgeable and patient enough to work with me. Mr. Rabinovich was that and more! He was able to explain the differences amongst the options they offer at Lexus as well as his opinion based on the experience with his car. He helped with printing out the measurements and specs of the cars I was interested in so that I could compare them and see what worked best for me. I traded in 2 cars, 1 mine, 1 my mother's. They were both in my mother's name, so it took some time to make sure the titles were transferred over to me and the insurance had my name. He was so kind to my mom and I and kept us informed throughout the process. He took the time to remove the license plates of the 2 traded cars, put a new one on the purchased car, and call my insurance company to get everything squared away. He even took the time to show me the basics of how to operate the purchased car. I previously went to a different Lexus dealership about a month before and did not have the same experience at all. Unfortunately the sales person was not as familiar with the cars, could not answer my questions, and did not seem to take me seriously as a buyer. Do yourself and favor and go to Lexus of Brooklyn. If you are looking for someone well informed, proficient, polite, and willing to go above and beyond, please see Alex! More

Mr. Carlos Lopez, at Lexus of Brooklyn is a great Finance Manager! I was buying a car for the first time and needed someone that was able to help explain the process. He was so personable and kind to my moth Manager! I was buying a car for the first time and needed someone that was able to help explain the process. He was so personable and kind to my mother and I. He even told us about his experiences with the Lexus cars he has had. I was happy with the auto loan interest rate he was able to secure. If you are looking for someone sweet, polite, and proficient, please see Carlos. More

Wilson is an exceptional consultant , very knowledgeable and well informed. He is always proactive in suggesting the best options for repair and maintenance. It’s been a pleasure to know him for the last fe and well informed. He is always proactive in suggesting the best options for repair and maintenance. It’s been a pleasure to know him for the last few years and wish him the best! More

I started my journey on leasing a 2025 Lexus RX 350 AWD with Troy who replied to my email requesting a lease price on the 2025 RX 350 with several premium plus features included . Troy included a window st with Troy who replied to my email requesting a lease price on the 2025 RX 350 with several premium plus features included . Troy included a window sticker attachment of the car which included the premium plus options I was looking for and the exterior and interior colors I requested. He included the monthly payment and leasing term as well. When I contacted Troy to find out some further details he told me he would have Felix contact me who had more knowledge on the information I was requesting. Felix contacted me and I asked what the up front payment was and how more would the lease be if I added a running board. Felix obtained the new lease price with my addition added to it and we negotiated a price to lease the vehicle. I picked the car up 4 days later as they had to order and install the running board. From start to finish I had a wonderful experience with both Troy and Felix. Picking up the car was also a wonderful experience with no hitches.; I would truly recommend Troy and Felix if anyone wants to lease a car from Lexus of Brooklyn and my next lease will definitely be with Troy and Felix. More

Alex is such an amazing representative, we’ve been with him for 13 years, changed 5 cars throughout that time with one car better than the other! We highly recommend Alex to anyone who’s looking to lease o him for 13 years, changed 5 cars throughout that time with one car better than the other! We highly recommend Alex to anyone who’s looking to lease or purchase from Lexus. He always found the perfect car for us in a quick amount of time, a true professional! More

For the past four years, my experience at Lexus in Bay Ridge has exceeded my expectations. In providing such exemplary customer service, my advisor Wilson Rolan is always going to be ahead of the curve. W Ridge has exceeded my expectations. In providing such exemplary customer service, my advisor Wilson Rolan is always going to be ahead of the curve. Wilson's attention to detail and his commitment are unprecedented. Wilson's taking the initiative to meet my expectations at all times. I'd recommend Wilson Rolan and Lexus at Bay Ridge as their advisors. More

Carlos Lopez is a diligent financial expert. He skillfully guided me through the maze of paperwork, and answered all my questions . I highly recommend him to all Lexus customers . He skillfully guided me through the maze of paperwork, and answered all my questions . I highly recommend him to all Lexus customers . More

Wilson Rolon was extremely helpful and informative regarding my NX 350. As a new Lexus customer he provided excellent customer service. He answered All my questions and explained everything in detail regarding my NX 350. As a new Lexus customer he provided excellent customer service. He answered All my questions and explained everything in detail . I highly recommend his services to other Lexus clients . More