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Lexus of Brookfield - Service Center
Brookfield, WI
202 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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202 Reviews of Lexus of Brookfield - Service Center
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July 17, 2020
Lexus Wade is a Godsend!!! Always pleasant to deal with. Very helpful. Problem solver. Best service amongst luxury car dealerships. Our first Lexus—phenomenal experience Very helpful. Problem solver. Best service amongst luxury car dealerships. Our first Lexus—phenomenal experience More
by Rocket
Employees Worked With
Other Employees :
Nate Rench, Bob Strauss, Lexus Wade Technology Dept
July 15, 2020
Everyone was wonderful to work with! Super helpful and kind! Great experience I had! Wade and Kevin are an asset to the dealership! Thanks so much! I love my GX460 kind! Great experience I had! Wade and Kevin are an asset to the dealership! Thanks so much! I love my GX460 More
by Amandaeotto
July 12, 2020
Joe Pappalardo service manager took amazing care of my daughter who had a flat tire and was stranded. 5 star service. Lexus of Brookfield Rocks daughter who had a flat tire and was stranded. 5 star service. Lexus of Brookfield Rocks More
by Lexus Fan Forever
July 09, 2020
Features of the LC500 Wade was very professional and patient as he walked me through some of the features of my LC500. I would be comfortable reaching out to him with any a Wade was very professional and patient as he walked me through some of the features of my LC500. I would be comfortable reaching out to him with any additional questions I have and would gladly recommend him to others. Thanks for your help Wade! Linda Whitt More
by lwhitt
Employees Worked With
Wade, Bob Strauss, Lexus Wade Technology Dept
June 12, 2020
Could not get my phone to work Wade reprogrammed my new phone in a matter of min. He has always been helpful in both of our cars.He is always pleasant and easy to work with😁😁😁 Wade reprogrammed my new phone in a matter of min. He has always been helpful in both of our cars.He is always pleasant and easy to work with😁😁😁 More
by Suekpc1
Employees Worked With
Lexus Wade Technology Dept
June 03, 2020
Tech Tutorial with Wade Schumacher I bought my 2017 Lexus RX350 a couple of weeks ago and made an appointment for today to have a tech tutorial. I never had one with the 2015 I traded i I bought my 2017 Lexus RX350 a couple of weeks ago and made an appointment for today to have a tech tutorial. I never had one with the 2015 I traded in. What an experience. Wade took me through everything I needed to know. I'm going to enjoy this car so much more now. Wade really knows his stuff. He was very professional and most of all patient with me. He gave me all the time I needed to understand all the new technology on the 2017; I am so grateful for his time and knowledge. It would have take me a lifetime to read and understand the owner's manual! Well done, Wade. Thank you. I wrote a previous review for Kevin Bell, my salesman, Ask for Kevin!!! More
by rwcchicago
May 23, 2020
Outstanding personal prompt service from Joe Pappalardo and his awesome team every time! Many times Nikolaos Vlahos tends to my Lexus service needs, and this time was no different. I highly recommend Lex and his awesome team every time! Many times Nikolaos Vlahos tends to my Lexus service needs, and this time was no different. I highly recommend Lexus of Brookfield for all of your service and sales needs. More
by Lexus Wade
May 19, 2020
Follow up visit with Wade My second visit to Lexus to learn the car, wade was again ultra helpful! My Lexus experience would not be the same without Wade, thank you!! My second visit to Lexus to learn the car, wade was again ultra helpful! My Lexus experience would not be the same without Wade, thank you!! More
by New Lexus Fan
Employees Worked With
Scott Trad, Nate Rench, Lexus Wade Technology Dept
May 17, 2020
Rear brake package and gasket repair Jessica did a great job explaining the repairs. Was helpful throughout. The loaner car was available and greatly appreciated. Everyone at the dealersh Jessica did a great job explaining the repairs. Was helpful throughout. The loaner car was available and greatly appreciated. Everyone at the dealership always takes good care of us and our car. Thank you Al Olmstead More
by alo112611
Employees Worked With
AJ Kallas, Jessica Downing
March 11, 2020
Nicholas Vlahos recently helped me service my GS-F at the dealer. He was able to get me in in a timely manner and his team was super efficient with modifications made to my car. Extremely knowledable. Very e dealer. He was able to get me in in a timely manner and his team was super efficient with modifications made to my car. Extremely knowledable. Very enthusiastic. The man really knows his stuff. More
by 2aSupporter
Employees Worked With
Kyle Rogan, Matt Hintz, Nikolaos Vlahos
