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Lexus of Brookfield - Service Center

Brookfield, WI

4.5
202 Reviews

202 Reviews of Lexus of Brookfield - Service Center

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August 28, 2021

Had an appointment, but had to go in a week early. Took me immediately and got me back on the road. Have been going here since 2001. Love these guys. More

by Marilyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikolaos Vlahos, Matthew Smeiska
Aug 30, 2021 -

Lexus of Brookfield responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Lexus of Brookfield as your first choice for all your vehicle needs. Safe travels!

July 17, 2021

I popped my tire on the side of the road and kevin pulled over and helped me change it! Saved my day. So nice to spend his morning helping me out. More

by lauren.handzlik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2021 -

Lexus of Brookfield responded

Hi, we are very happy we could provide you with a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

July 01, 2021

The dealership was very nice. Josh Klein did a great job and was very polite. More

by bertottoevan1999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JJ Klein
Jul 05, 2021 -

Lexus of Brookfield responded

We're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road!

June 10, 2021

They do a very good job. I never mind taking my car for service because the waiting area is so nice. Of course Lexus is a great car but the service center is a key factor when I choose. More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Snider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Bray, Lexus Wade Technology Dept
Jun 11, 2021 -

Lexus of Brookfield responded

Hi Kathy, thank you so much for your positive comments about Lexus of Brookfield! We hope you continue to choose us for all your automotive needs! Take care!

May 15, 2021

I have worked with Dale for several years. My wife and I each have had a Lexus during that time. He always goes the extra mile in terms of service and we trust his advice and direction on what would be the More

by mstroh
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Verbie Swanigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Roeglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nikolaos Vlahos
May 17, 2021 -

Lexus of Brookfield responded

Hi, we're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with. Safe travels!

May 03, 2021

Dale is a very a very excellent sales person. He is very knowledgeable about all the vehicles that you folks sell, He is a very courteous gentleman, and my wife and I thoroughly enjoy his plethora of know More

by Shamrock63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Palmisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Snider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Pappalardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Roeglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Straus, Terry (parts mgr)
May 04, 2021 -

Lexus of Brookfield responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. As one of our valued customers, we want to sincerely thank you again for your business and we hope to see you here again down the road!

April 21, 2021

Once again, Lexus of Brookfield's Service Department delivered! Professional, courteous, on time and seamlessly set me up with a vehicle to use while mine was getting new tires. This team is best in the More

by kkg78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Kallas
Apr 22, 2021 -

Lexus of Brookfield responded

Hello there, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs. Take care!

April 09, 2021

Hair just another excellent service appointment with the technology expert Chris Weness from Lexus Of brookfield he in along with Alex Bolotin has helped me understand my brand new 2021 Lexus RX 350 black l More

by mkeworkinout@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Bolotin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Weness Tech Dept
Apr 12, 2021 -

Lexus of Brookfield responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 30, 2021

Kevin Bell was just great. I saw him today about some mail I have received that has turned out to be spam. He also looked up my warranty and service policy and explained it to me. He even took me to the More

by rrellin2340
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2021 -

Lexus of Brookfield responded

Hello there, thank you for your support! We're happy Kevin could help. We hope you continue to choose us for all your automotive needs! Take care!

March 29, 2021

I was a customer of Brenda. Brenda goes above and beyond to make sure you are satisfied with her quality of work and has great customer service.. More

by hazie-sky
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brenda Bickelhaupt
Mar 29, 2021 -

Lexus of Brookfield responded

Hello there, thank you for your support! We're happy Brenda could help. We hope you continue to choose us for all your automotive needs! Take care!

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