Lexus of Brookfield - Service Center
Brookfield, WI
202 Reviews of Lexus of Brookfield - Service Center
This is my first Lexus. We bought it used but it looked like new. Everything was top-notch during the process of buying. We walked out with a deal that was very close to what we had wanted when we walked like new. Everything was top-notch during the process of buying. We walked out with a deal that was very close to what we had wanted when we walked in without the traditional wringing of hands and sweating we usually get at other dealers The salesman was outstanding. The tutorial on the bells and whistles and every day things in the car was given by a rep/advisor who actually sat in the car and went over and over things until we understood it. We have taken the car back for all of its routine care. Their service area is unbelievable. Clean, comfortable, drinks, snacks, cushy chairs and sofa, fireplace. We will definitely go back when we are ready to buy again. I love my Lexus. It is a dream car, the ES, so great to drive. More
I can't say enough positive things about Wade the technology expert! Wade is very knowledgeable, professional and has a great communication style. And a good sense of humor. He is invaluable to Le technology expert! Wade is very knowledgeable, professional and has a great communication style. And a good sense of humor. He is invaluable to Lexus with teaching clients how to use the technology in these vehicles today. I got a new iphone 13 and had difficulty voice dialing. I texted Wade for help-he fit me in right away and fixed the problem. He is a great trouble shooter! I always learn a lot from Wade. Thanks, Wade, for all you do!! Deb F. More
Service has improved 100% after new owner ship. Car washed, tires filled and mats and carpet cleaned. Staff was very polite and professional. washed, tires filled and mats and carpet cleaned. Staff was very polite and professional. More
Chris Weness knows his products and is the go to for any Lexus needs. Nick V in service has great communication and exceptional customer service. Lexus needs. Nick V in service has great communication and exceptional customer service. More