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Lexus of Brookfield - Service Center

Brookfield, WI

4.5
202 Reviews

202 Reviews of Lexus of Brookfield - Service Center

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January 26, 2022

This is my first Lexus. We bought it used but it looked like new. Everything was top-notch during the process of buying. We walked out with a deal that was very close to what we had wanted when we walked More

by Jeanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Bolotin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

Lexus of Brookfield responded

Hi Jeanne, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

January 18, 2022

I can't say enough positive things about Wade the technology expert! Wade is very knowledgeable, professional and has a great communication style. And a good sense of humor. He is invaluable to Le More

by murphyfitz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wade
Jan 20, 2022 -

Lexus of Brookfield responded

Hello, thank you for your kind review; we are happy to pass along your comments to Wade here at Lexus of Brookfield! We hope you continue to choose us for all your automotive needs! Take care!

December 24, 2021

One reason I keep getting the RX350 is reliability and when needed good service. Awesome! More

by Diane.gones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Kallas
Oct 31, 2022 -

Lexus of Brookfield responded

Thank you for taking the time to leave us a positive review and for the kind words about Aj Kallas. We think he is extra special too. Joe Palmisano, Executive General Manager

December 01, 2021

Service has improved 100% after new owner ship. Car washed, tires filled and mats and carpet cleaned. Staff was very polite and professional. More

by cclapper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Zato, Matthew Smeiska
Dec 03, 2021 -

Lexus of Brookfield responded

Hi, we hope everything was handled to your expectations. Please don't hesitate to reach out to us if there is ever anything else we can assist you with.

November 21, 2021

I got my car in 2013. I have nothing but glowing words for this dealer More

by zurawskidave
Recommend Dealer
Yes
Employees Worked With
Matthew Smeiska
Nov 23, 2021 -

Lexus of Brookfield responded

Hello, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Safe travels!

November 17, 2021

Great staff and very timely service. No hassle. I will be back for future service. More

by tlange6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Smeiska
Nov 20, 2021 -

Lexus of Brookfield responded

Hi, we're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with. Safe travels!

October 14, 2021

The staff was courteous, professional and trustworthy. As a new customer I will return for future vehicle service. More

by Lowlifewi68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Smeiska, AJ Kallas
Oct 14, 2021 -

Lexus of Brookfield responded

Hello, thank you so much for the positive review! We hope to be of service to you again! Take care!

October 11, 2021

Lexus of Brookfield was friendly and got my car done in a timely fashion. I would go back! More

by MLJD16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Smeiska
Oct 12, 2021 -

Lexus of Brookfield responded

Hi, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Safe travels!

September 29, 2021

Chris Weness knows his products and is the go to for any Lexus needs. Nick V in service has great communication and exceptional customer service. More

by pedro_vasquez12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Weness Tech Dept, Nikolaos Vlahos
Sep 30, 2021 -

Lexus of Brookfield responded

Hi, we're glad to hear you found our staff to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

September 24, 2021

Every thing is good! Our sales he’s nice! We be came back soon!and recommend for our friends to! More

by RUOLAN TANG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhon , Chris Weness Tech Dept, JJ Klein
Sep 25, 2021 -

Lexus of Brookfield responded

Hi Ruolan, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

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