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Lexus of Brookfield - Service Center

Brookfield, WI

4.8
200 Reviews

200 Reviews of Lexus of Brookfield - Service Center

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September 10, 2018

Stuck with the issue until it was resolved Re: Joe P. in Service. He grabbed on to my parts problem and , like a pit bull, he wouldn’t let go! He provided excellent service, was cheerful and More

by Kutzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Pappalardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Aly
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2018

Exceeds Expecations Wade's personalized one-on-one assistance has been greatly appreciated. His knowledge is deep and patience commendable. From my initial purchase to pe More

by Dr Baas
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lexus Wade Technology Dept
September 08, 2018

Unparalleled Service Had a question about my car. Just happened to be near Lexus Dealer. Stopped in not sure if I could get my question answered. Sure enough, Wade and Dal More

by Lexusowner
Recommend Dealer
Yes
Employees Worked With
Dale Roeglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexus Wade Technology Dept
September 05, 2018

Pleasure to work with! I met with Wade Schumacher the Tech expert. He was so nice, very helpful and informative about everything in the car. He made it all very understand More

by Vicki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lexus Wade Technology Dept
September 01, 2018

Matt was such a great help especially fast and efficient get Very friendly and they do great work on vehicles without any worries. Matt treats you like family, not like a customer which I’ve had going to other d More

by bman007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Smeiska
August 28, 2018

Very Professional Working with Matt has always been a pleasure. Matt is very knowledgeable and professional. When it comes to servicing my vehicles, I think of Matt fir More

by Bret1781
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Smeiska
August 26, 2018

Wade Schumacher Teaches Fine Points of Driving a Lexus My second session with Wade added to my knowledge of how much there is to learn about Lexus driving.and the great experience it is More

by Judy46
Recommend Dealer
Yes
Employees Worked With
Lexus Wade Technology Dept
August 23, 2018

Excellent service Great experience and very friendly and professional Matt took the time to explain all my options will definitely be coming back in the future for sure More

by Blane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Smeiska
August 22, 2018

Excellent customer service Matt provided excellent customer service during my visit and went above and beyond my expectations. I would definitely recommend Matt & Lexus of Broo More

by Lisa O.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Smeiska
August 22, 2018

He's a great fella. Matt Smeiska is the best service writer I've ever had the pleasure to work with. If it wasn't for Matt I don't know what I'd do. His overall knowledge More

by Nicklebacksucks2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Smeiska
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