Lexus of Brookfield - Service Center

Joe always greets me with a smile and a firm handshake. I’m delighted to bring my car in for service here and I refuse to take my vehicle anywhere else. I always know I can count on this team to fix any I’m delighted to bring my car in for service here and I refuse to take my vehicle anywhere else. I always know I can count on this team to fix any problems my vehicle might have. I am a loyal customer. Keep up the good work! More

Bluetooth hook up I just wanted to thank Wade for helping me connect the audio portion of my Bluetooth on my RX 450h. Very much appreciated, seemed very genuine. I just wanted to thank Wade for helping me connect the audio portion of my Bluetooth on my RX 450h. Very much appreciated, seemed very genuine. More

Great place, awesome people. Really took care of us!!! My son could not be more happy with his used Nissan Xterra and the great service we received!!! son could not be more happy with his used Nissan Xterra and the great service we received!!! More

Lexus of Brookfield always treats me like royalty! Jessica in service is the best! I highly recommend this service department to anyone with a Lexus! Jessica in service is the best! I highly recommend this service department to anyone with a Lexus! More

Wade Schumacher Very satisfied with Wade. Had a minor problem. Wade told to come right over and he had me fixed up and on my way in a few minutes. Customer Service Very satisfied with Wade. Had a minor problem. Wade told to come right over and he had me fixed up and on my way in a few minutes. Customer Service is alive and well and Lexus of Brookfield - Richard More

Terrific Tutor You can't beat Wade's knowledge and teaching style when it comes to technology on your Lexus. I returned with my Lexus ES350 one year after my purcha You can't beat Wade's knowledge and teaching style when it comes to technology on your Lexus. I returned with my Lexus ES350 one year after my purchase and driving it everyday. Our initial consult at purchase time was very worthwhile, but until I experienced a few questionable technology issues, I needed a review. There were more than a few questions which I had written down to ask Wade. He sat in my passenger seat and truly guided me through each and every question with patience and expertise. None of my questions seemed too minor to be addressed. The excitement Wade shares for this vehicle is contagious. One question needed consulting with other Lexus tech experts and Wade retreived and explained that answer during our session in my car. He also assured me that I can continue to text him or set up and appointment with any future questions and he will be available to help. More

Wade went far beyond any expectation! I was having difficulty with my remote start. Wade not only quickly addressed my issues but went far beyond my expectations! I will stick with Lexus b I was having difficulty with my remote start. Wade not only quickly addressed my issues but went far beyond my expectations! I will stick with Lexus because of Wade! More

NX's and ES's Every time that I bring my car in for service, Joe Pappalardo and his team execute in top form and fashion. All of the service advisors are a joy to Every time that I bring my car in for service, Joe Pappalardo and his team execute in top form and fashion. All of the service advisors are a joy to be around, and the guest waiting lounge is 2nd to none. Thank you for a wonderful experience every time! More