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Lexus of Brookfield
Brookfield, WI
3,659 Reviews
Welcome to Lexus of Brookfield, where our guests are as special as our brand. We invite you to visit Lexus of Brookfield and engage in the Lexus experience that everyone is talking about! Whether you come in to view a new Lexus, L/Certified Pre-Owned Lexus, Pre-Owned, explore financing options, leasing options or view our large stand-alone Service Center, you will encounter how Lexus of Brookfield gives you the service you deserve. We are your premier Lexus dealer! Call or visit us today to experience the finest luxury vehicles ever built. Experience Amazing!
Sincerely,
Joe Palmisano, Executive General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 3,659 reviews
March 11, 2019
Fun with Lexus Wade was fantastic to work with for our new Lexus! He is very effective and efficient. Also, he has a great sense of humor and is very knowledgeable i Wade was fantastic to work with for our new Lexus! He is very effective and efficient. Also, he has a great sense of humor and is very knowledgeable in what he is doing and made pairing our phones and learning all of the other new things about the car fun and enjoyable! More
by Rae
Employees Worked With
Lexus Wade Technology Dept
March 11, 2019
"Lexus Wade" is great!!! We recently purchased an RX350 SUV and traded in our 2000 Honda. While the Honda was pretty tricked out for its time, the RX350 has gadgets for every We recently purchased an RX350 SUV and traded in our 2000 Honda. While the Honda was pretty tricked out for its time, the RX350 has gadgets for everything. The day we bought the car I asked Wade to at least show us the minimal features needed to get us home. Wade showed us these and so much more. He was very clear on his explanations of a feature and made good suggestions as how to set it up. As an Engineer, I was asking a lot of questions. Wade was able to answer all my questions right off the top of his head, clearly and concisely. He mentioned many times that he was available through texts, emails or in person anytime to answer any questions we may have. Wade is a professional, and his affable manner invites communication and dialog. More
by La Tooch
Employees Worked With
Alex Bolotin, Lexus Wade Technology Dept, Verbie Swanigan
March 10, 2019
Exceeded my high expectations From the moment I called Lexus of Brookfield to talk about turning my leased Lexus in, my experience was pleasant and professional. No high pressure, From the moment I called Lexus of Brookfield to talk about turning my leased Lexus in, my experience was pleasant and professional. No high pressure, just sound advice to help me choose my next vehicle, WHICH I LOVE: Lexus ES350. I'm in heaven! More
by cg
Employees Worked With
Other Employees :
Chris Weness Tech Dept, Michael Wandrey, Verbie Swanigan
March 07, 2019
Great experience by everyone involved Great experience from everyone involved. Facility was very clean, layed out very nicely and very customer friendly. Most importantly no salesmen smo Great experience from everyone involved. Facility was very clean, layed out very nicely and very customer friendly. Most importantly no salesmen smoking right in front of entrance like other places (Darrow, Boucher) Vehicle was clean warmed up and ready to go. Paper work was correct and quick and easy. Pricing was very fair. Whole process was quick and easy. More
by Matt
Employees Worked With
Dave Bray, Michael Wandrey, Verbie Swanigan
March 07, 2019
Helpful! Wade Schumacher did a great job of teaching me how to use some of the technical gadgets in my NX200t F sport Lexus. I've just been winging it my self Wade Schumacher did a great job of teaching me how to use some of the technical gadgets in my NX200t F sport Lexus. I've just been winging it my self but it's so much better and safer to know what you're doing when driving, Wade was very patient and thorough when explaining to me how to access and use some of the options to make it a more pleasurable driving experience. Wade was great and a natural teacher. He would be great in a classroom as well as in the passenger seat of a Lexus. He has a way of making you feel comfortable and not stupid. I hope that I can remember most of it but coming back is an option. He is a real access to the Lexus dealership. More
by gingerbread54
Employees Worked With
Other Employees :
Kevin Bell, Jordon Klein, Lexus Wade Technology Dept, AJ Kallas, Molly Corp
March 06, 2019
Wonderful Experience I find buying new vehicles to be extremely stressful, but Nate made this such an easy and enjoyable experience for me. I would highly recommend him to I find buying new vehicles to be extremely stressful, but Nate made this such an easy and enjoyable experience for me. I would highly recommend him to anyone looking to buy! More
by lovelexus
Employees Worked With
Nate Rench
March 06, 2019
Very friendly and personable I corresponded with Adam and Bradley through email and text and both were very easy to get a hold of and willing to help me. Went in the following day I corresponded with Adam and Bradley through email and text and both were very easy to get a hold of and willing to help me. Went in the following day and met with Bradley in person and got a beautiful car at a a beautiful price. Bradley and all the other staff I met while I was at the dealership were very friendly and genuinely seem to care about me as a person and not just someone they can make money off of. Hope to do business there again someday More
by Eric Fox
Employees Worked With
Adam Elbiadi, Bradley Finnan
March 06, 2019
Great Service Wade is very knowledgeable and takes time to answer questions. It was overwhelming, I will for sure be contacting Wade in the near future with some q Wade is very knowledgeable and takes time to answer questions. It was overwhelming, I will for sure be contacting Wade in the near future with some questions I have. Bob was the BEST. He found me the vehicle I was looking for. Kept me posted on all details. Very personable. More
by Nan
Employees Worked With
Bob Strauss, Lexus Wade Technology Dept, Verbie Swanigan
March 04, 2019
Great working with Wade! I had a on question regarding my bluetooth in my Lexus. Wade talked me through it, and knew exactly the problem. We took care of it over the phone, he I had a on question regarding my bluetooth in my Lexus. Wade talked me through it, and knew exactly the problem. We took care of it over the phone, he was such a great help! So nice! More
by Vicki
Employees Worked With
Lexus Wade Technology Dept
March 02, 2019
Overall good experience Friendly and funny tutorial on my new RX. Have access/contact info for any future questions/concerns. Took additional time for any questions that I ha Friendly and funny tutorial on my new RX. Have access/contact info for any future questions/concerns. Took additional time for any questions that I had. More
by Badgerboy
Employees Worked With
Scott Trad, Lexus Wade Technology Dept, Verbie Swanigan
