Lexus of Brookfield

EXCELENT ATTENTION FROM EVERYBODY, MICHAEL VERY PROFETIONAL WADE WAS VERY HELPFUL WITH EVERYTHING .VERY CLEAR TEACHING ABOUT THE VEHICLE FUNCTION AND OTHER QUESTIONS , PROFESSIONAL ABOUT EVERYTHING ,VERY FRENDL WADE WAS VERY HELPFUL WITH EVERYTHING .VERY CLEAR TEACHING ABOUT THE VEHICLE FUNCTION AND OTHER QUESTIONS , PROFESSIONAL ABOUT EVERYTHING ,VERY FRENDLY IT WAS GREAT EXPERIENCE. More

Hi Tech. Positive Wade is the Instructor I never had regarding the available functions provided within the Navi-System. Not only was he very informed he was also 'fun' Wade is the Instructor I never had regarding the available functions provided within the Navi-System. Not only was he very informed he was also 'fun' to go through the process with. Both my wife and I were 'happily' impressed. A real valued asset to the dealership team. Thanks so much. More

Wade Schumacher Help With Blue Tooth - AWESOME HELP Wade Schumacher was extremely helpful. Not only did he correct my problem but he also helped me with other questions I had with no hesitation. His Wade Schumacher was extremely helpful. Not only did he correct my problem but he also helped me with other questions I had with no hesitation. His personality, skill and mannerism was non-intimidating. He was there for me...the customer...100% and totally present. I even left with a smile on my face and even better feeling about Lexus than I had. More

Great Service and Technology Support Lexus of Brookfield consistently delivers excellent customer service and technology support. Recently, I took my car in to get a new phone set up wit Lexus of Brookfield consistently delivers excellent customer service and technology support. Recently, I took my car in to get a new phone set up with blue tooth. Wade Schumacher spent a considerable amount of time making sure that my phone was set up and working correctly, He went above and beyond to cover several key technology features that he felt would help me utilize the system. Since then, I have been using the hands free voice commands and it has helped me safely have conference calls during my lengthy daily commute. I recommend Lexus of Brookfield for their service and ongoing assistance after I purchased my Lexus. More

Great customer service! My experience at Lexus of Brookfield was great. I worked with Scott Trad on finding the right vehicle for me. He had a great attitude, was very knowle My experience at Lexus of Brookfield was great. I worked with Scott Trad on finding the right vehicle for me. He had a great attitude, was very knowledgeable and took a low-pressure approach. Wade Schumacher, the technology expert was awesome. He walked me through all the top questions at the point of purchase, and once I got used to the car, we setup another meeting to discuss my additional questions. I don't think there's anything he doesn't know about Lexus technology! Wade is very friendly, patient, and a great teacher. The great customer service attitude at Lexus of Brookfield will keep me coming back! More

Purchase of Lexus RX 50 We truly had not intention of purchasing a Lexus. This was the last dealership we visited. Scott Trad did his job selling us the car with his knowle We truly had not intention of purchasing a Lexus. This was the last dealership we visited. Scott Trad did his job selling us the car with his knowledge and professionalism. Wade Schumacher did an excellent job of teaching us the technical aspects of the automobile. He was very personable and gauged his teaching abilities to connect with us by being observant of how we were comprehending things. He was very patient and made us feel welcome to revisit this after a period of time with questions. We will be comfortable in doing this because there is simply a lot to know. More

Excellent tech service by Wade My Bluetooth and iPhone were not working together. Wade got them both working together quickly and in a friendly professional manner. Wade clearly kn My Bluetooth and iPhone were not working together. Wade got them both working together quickly and in a friendly professional manner. Wade clearly knows what he is doing. Employees like Wade make a buyer come back to Safro Lexus - 6 purchases to date. More

Wade provides excellent Tech support Wade Schumacher and Scott Trad provide professional and knowledgable help. Dealership performance is what attracted me to Lexus years ago, this is my Wade Schumacher and Scott Trad provide professional and knowledgable help. Dealership performance is what attracted me to Lexus years ago, this is my sixth Lexus. More

Outstanding, Professional, and Courteous Went to dealership with intent of inspecting current inventory of used cars...not to buy anything. Asked them to price my E350 Mercedes as a potential Went to dealership with intent of inspecting current inventory of used cars...not to buy anything. Asked them to price my E350 Mercedes as a potential trade. They responded quickly with a price above what I had anticipated. On the lot there were two potential candidates of cars that interested me and I test drove one. Bought it!!! NO pressure or pitches the entire process, only good listening and informed answers when asked. Our second purchase at this dealer...one new and one certified preowned. Great sales by Scott Trad and delivery by Wade Schumacher. They truly made the difference in me buying with confidence. Have read other reviews regarding service and dismissed them as people wanting something for nothing or making a big deal out of something trivial. Lexus of Brookfield service has been the absolute best dealer service I have ever encountered. More

No Doubt My experience at Lexus of Brookfield is without doubt, the best car buying experience I could have. I appreciate the friendly welcome greeting, low-k My experience at Lexus of Brookfield is without doubt, the best car buying experience I could have. I appreciate the friendly welcome greeting, low-key, knowledgeable salespeople, and efficient financial guidance. My most recent purchase at this location included a true hands on tutorial from the delivery specialist, Wade Schumacher. He sat with me for a very long time in my new IS 250 to demonstrate and explain any feature that I might be unfamiliar with. He answered my questions with patience and understanding. It was a great way to send me off and down the road with knowledge of some pretty amazing technology on my new car. More