Lexus of Brookfield

Lexus of Brookfield gives a 1st class purchasing experience I purchased a Lexus 450hL last week. They provided a seamless experience during the process. We looked over the vehicle, then next to deal with the I purchased a Lexus 450hL last week. They provided a seamless experience during the process. We looked over the vehicle, then next to deal with the accounting, which was short sweet and to the point. In addition, they provided an employee Wade Schumacher to go over the tech in the car. That was VERY helpful - I've never had any other dealership provide that. He covered items that I might not have used initially, but I love now! We got the Lexus app set up (now that was cool!) and the phone paired easily and worked seamlessly - I love technology! Thanks to all of the staff at Lexus of Brookfield! More

Courteous Sam went over and above to get a deal done. Took the time to teach me about the car buying process. Would recommend him to others. Steve Neuberger Sam went over and above to get a deal done. Took the time to teach me about the car buying process. Would recommend him to others. Steve Neuberger More

Love This Dealership! I have been working exclusively with Lexus of Brookfield for almost 30 years. I always found the atmosphere in the dealership to be luxurious and the I have been working exclusively with Lexus of Brookfield for almost 30 years. I always found the atmosphere in the dealership to be luxurious and the sales and service staff highly professional and extremely knowledgeable about the product lines. Everyone is courteous and always concerned about the comfort of the customers. It is obvious that this dealership values its customers and their loyalty as they always go the extra mile to close the deal. Negotiations are non-confrontational, mutually beneficial and fair. It was a pleasure to work with Kevin Bell and Wade Schumacher in my recent trade to a 2020 NX 300. Kevin was friendly, responsive and wholly knowledgeable about the available inventory and ultimately the attributes of the vehicle I selected. It was awesome to work with him. Wade is great at what he does. His intimate knowledge of the technical features and gadgets is amazing and his ability to explain them to a moderate user is skillful and appreciated. More

perfect in every way I was very impressed with the manner in which Wade taught us about our new car. He was thorough without being overwhelming. He went through the dash I was very impressed with the manner in which Wade taught us about our new car. He was thorough without being overwhelming. He went through the dashboard and steering wheel controls from left to right in a systematic manner and made sure we were understanding what he was teaching us. When we asked questions he would answer them and then make connections with the next part or with something we could visualize to help us understand how things worked. He simplified the otherwise huge learning curve. We left the dealership knowing how to use the amazing features of the car. We were also confident that we could come back or call with questions and he would have time to help us. I have been a teacher for over 30 years and I was impressed with his teaching skills. More

Soooo good at what he does! Wade made me immediately so comfortable with all the new and amazing technology available! He has the impressive ability to make the complex become u Wade made me immediately so comfortable with all the new and amazing technology available! He has the impressive ability to make the complex become understandable. He's a great teacher. Wade's enthusiasm and demeanor are so professional and personable. I felt so lucky to work with someone who is soooo good at what he does. Thank you! More

Very patient and extremely knowledgeable My wife and I were very happy we had Wade to explain the features of the new car, we are also happy to know we can always reach out to him with additi My wife and I were very happy we had Wade to explain the features of the new car, we are also happy to know we can always reach out to him with additional questions and/or concerns Well done Mr Schumacher More

Great Service We had a wonderful experience at Lexus of Brookfield from the salesman Scott, to the technology expert Wade. Wade came out to our house to program ou We had a wonderful experience at Lexus of Brookfield from the salesman Scott, to the technology expert Wade. Wade came out to our house to program our garage door openers and answer our many questions. He is very knowledgeable and easy to work with. He didn’t rush us and assured us we should call or text with questions down the road as well. More

Repairs Disappointed in the need for the repair ( out of warranty 24k miles)...but the service was OUTSTANDING !! Dale was extremely helpful...bringing a tech Disappointed in the need for the repair ( out of warranty 24k miles)...but the service was OUTSTANDING !! Dale was extremely helpful...bringing a tech (Dennis) to my house to mobilize my vehicle and being able to bring it to LEXUS of Brookfield for repair...It was comforting to know that someone “was on my side.” ...DALE Thanks a bunch for Dales help...would not think of buying a car from anyone other than Dale R !! More

Lexus Wade for president of the United States Like thousands of other Lexus buyers, I am voting for Lexus Wade in the 2020 presidential election mainly on the advice of the late Graham Chapman, "Y Like thousands of other Lexus buyers, I am voting for Lexus Wade in the 2020 presidential election mainly on the advice of the late Graham Chapman, "You don't vote for kings". With Wade's extensive knowledge of the Lexus Multimedia System, Apple CarPlay integration, the voice-recognition system, and navigation with Google Maps and with the Google Assistant in Android Auto, it's apparent Lexus Wade should rightly be our benevolent overlord although he is rather busy, especially on Tuesdays. Many of us have recruited family members to contribute to GoFundMe for building a 22-foot bronze statue of Lexus Wade in the showroom of Lexus of Brookfield, which is his rightful realm. No decision yet if there will be burning incense, hundreds of children singing, or endless gifts of fruit at the statue's feet but I would imagine OSHA will need to be involved at some point. After working with Lexus Wade on my new car's touchscreen dashboard display it is clear why one highly placed politician recently said, "I have a great relationship with Lexus Wade! We all know Lexus Wade is the best person who has ever worked at the greatest Lexus dealership in Wisconsin. Nobody knows great people better than me! Lexus Wade is the best!" - Mary Ehn More

They rolled out the red carpet for me Tony, Joe, Jordan & Wade all gave A++ service on my new Lexus lease. From start to finish they never missed a beat, so friendly, knowledgeable, accom Tony, Joe, Jordan & Wade all gave A++ service on my new Lexus lease. From start to finish they never missed a beat, so friendly, knowledgeable, accommodating, treated me like a princess. I have owned and leased several cars and by far the service at Lexus of Brookfield, WI is stellar and No. 1 in my book. I am really happy with my new 2020 Lexus NX. I will be back for the next round for sure. Thank you for making this lease purchase so seamless. More