Lexus of Brookfield

Super happy customer From beginning to end, our car buying experience at Lexus of Brookfield was fantastic! The employees were knowledgeable, attentive, and willing to m From beginning to end, our car buying experience at Lexus of Brookfield was fantastic! The employees were knowledgeable, attentive, and willing to make sure all of.my questions were answered to ensure that I was fully satisfied with the end result. I felt in control during the full transaction with no pressure to buy until I said "ok...let's do this." The incentives that were offered were good and the trade value offered to me was right in line with what I was looking for. I will definitely do business with them again in the future. More

Wade was excellent help, reviewing features. Wade was excellent in reviewing the features. My only regret was that I was on a time constraint and had to be somewhere else. I will return and ask Wade was excellent in reviewing the features. My only regret was that I was on a time constraint and had to be somewhere else. I will return and ask Wade to review other features. More

Friendly, patient, informative, thourough, professional Wade did an excellent job of explaining the technology in less than an hour and we like the idea that he is accessible if we have questions. Wade did an excellent job of explaining the technology in less than an hour and we like the idea that he is accessible if we have questions. More

Understanding the new Lexus Technology Learning about newer technology can be a daunting task, more so if you have to read a hard copy owners manual that's about an inch thick. This is whe Learning about newer technology can be a daunting task, more so if you have to read a hard copy owners manual that's about an inch thick. This is when you need a tech savvy guy like Wade. Wade made it easier going through the learning process by showing very direct simple steps and examples. What's equally important, he was smart enough to ask what we wanted to know in particular. Thanks, Wade! More

Learning technology with Wade. I cannot imagine purchasing an automobile with sophisticated technology and not being able to utilize it. Wade makes it possible to both understand th I cannot imagine purchasing an automobile with sophisticated technology and not being able to utilize it. Wade makes it possible to both understand the technology and utilize it. I could not do it without him. Rich Lesniak More

1st time Lexus owners Our experience couldn't have been better. From the time we were just shopping to see what we wanted to buy to the final step of purchase we were impre Our experience couldn't have been better. From the time we were just shopping to see what we wanted to buy to the final step of purchase we were impressed with all the personal we had interactions with. After driving our new IS 300 for a month or so we made the most important appointment yet. It was with Wade Schumacher. His expertise with the technical functions of the car exceeded all our expectations. He has a great ability to transfer his knowledge to teach us the capabilities of the car and has made ownership of the vehicle a pleasurable experience that we couldn't have imagined happening. He was prompt, polite and very knowledgable. We look forward to interacting with him again if and when any questions might arise. More

A Consummate Prodessional We bought our first Lexus when the Brookfield dealership opened as the first Lexus dealership in the state of Wisconsin. It currently enjoys a ratin We bought our first Lexus when the Brookfield dealership opened as the first Lexus dealership in the state of Wisconsin. It currently enjoys a rating which is top tier and we are convinced that Wade’s added value services have significantly contributed to that ranking and reputation. We are particularly pleased with our recent Lexus purchase because Wade’s detailed and careful instruction as to the intricacies of the 460’s multitude of technological features have enhanced our enjoyment of our vehicle. More

Best car salesman I ever worked with I've purchased many cars in my lifetime and Bob Strauss by far is the best I've ever worked with. I bought several cars from Bob and will most likely I've purchased many cars in my lifetime and Bob Strauss by far is the best I've ever worked with. I bought several cars from Bob and will most likely buy more from him. Honest, knowledgeable, efficient, friendly are his assets and the fact that he sells Lexus, which I think makes the finest vehicles on the road, make it a pleasure to do business with him. More

Awesome Experience I have recently purchased 2 cars through Lexus of Brookfield. From the first interaction with sales through the last interaction with delivery, it wa I have recently purchased 2 cars through Lexus of Brookfield. From the first interaction with sales through the last interaction with delivery, it was an awesome experience. More

Best Vehicle Purchase Experience Ever Sam, Jordon, and Wade are fantastic. I am having repeated issues with my current vehicle (brand - Not Lexus) and Sam has been helpful, patient, and un Sam, Jordon, and Wade are fantastic. I am having repeated issues with my current vehicle (brand - Not Lexus) and Sam has been helpful, patient, and understanding of my timeframe and situation. He reviewed various vehicle options with me, provided insight and guidance, and ultimately helped me decide on the best fit (literally - had to bring my giant dog in to make sure there was enough cargo space!) Sam is honest and I am so appreciative of that. Sam has been involved throughout all portions of the sale and made sure I knew next steps. Jordon was awesome during the finance portion and had everything organized and ready to go. Wade is a great teacher and I have never had that great of service related to a vehicle delivery. I usually dread car shopping and all that goes with it and try to avoid it all cost, but starting with Sam through to Jordon and Wade they took all the anxiety and stress out of it for me. Thank you to them and well done Lexus of Brookfield for having such a reliable and wonderful trio to deal with. More