Lexus of Brookfield

Worth The Drive! I am from the Chicagoland Area and was worried about making the 90 minute drive up to Brookfield, WI. not knowing what to expect about the vehicle I w I am from the Chicagoland Area and was worried about making the 90 minute drive up to Brookfield, WI. not knowing what to expect about the vehicle I was interested in purchasing. All the local dealers in my area promised "like-new" vehicles and they were completely beat up. The team at Brookfield of Lexus took the time to personally inspect the car and assured me the car was in immaculate condition before I headed up to see and purchase the vehicle. Once I arrived, I very quickly came to see for myself that the car was spotless and I was not mislead. The entire process was very laid back, low pressure, and friendly...the way car buying should be! I was able to ask all the questions I wanted and move at my own speed throughout the entire process. Everyone I worked with throughout the entire process was awesome and great, I highly recommend Lexus of Brookfield! More

Great Experience! This is my first Lexus. I live in another state and was visiting my brother. I was intending to trade my SUV in the coming months and was considering This is my first Lexus. I live in another state and was visiting my brother. I was intending to trade my SUV in the coming months and was considering Lexus so we decided to stop by the dealership with the intent of learning about what Lexus has to offer and test drive one. I was not in the market to buy a car that day! Long story short, I purchased a new Lexus during that visit because I was so impressed with the vehicle and professionalism of the individuals who worked with me that day. I had several questions about the technology of the RX350 and Wade answered all of them and gave an excellent overview of the features. It was an amazing experience and I appreciate the follow up by Sam and Wade since the purchase. More

Above and Beyond Expectations Dealing with "Lexus Wade" to learn about not only our first Lexus ever, but all of the new technology our new RX350L has to offer, was an amazing expe Dealing with "Lexus Wade" to learn about not only our first Lexus ever, but all of the new technology our new RX350L has to offer, was an amazing experience! His personal touch and advice regarding the features made it much easier to understand. Not to mention, his availability is unbelievable... phone, email and even text message! More

Excellent communication and professionalism We had a very pleasant experience working with Alex Bolotin and Wade Schumacher. Both displayed a very high level of professionalism that made our exp We had a very pleasant experience working with Alex Bolotin and Wade Schumacher. Both displayed a very high level of professionalism that made our experience with the purchase and setting up of the car’s technical features. It was indeed a pleasure working with Wade Schumacher, who explained the technical features thoroughly. More

Fantastic Experience! I had the great pleasure of learning from “Lexus Wade” Schumacher about the various features and technology that come with the 2019 ES350. Wade wa I had the great pleasure of learning from “Lexus Wade” Schumacher about the various features and technology that come with the 2019 ES350. Wade was a patient and effective teacher, who kindly answered all of my questions regarding the new and unfamiliar technology. I would say that he went above and beyond what I expected of him and am highly pleased to have scheduled an appointment to learn from his expertise. I very much look forward to continuing to work with Wade, his professionalism and passion for his work are exceptional. More

bluetooth issue Wade once again helped me with a tech issue on my NX350. There was a problem with the phone connection and he was able to solve it efficiently and pat Wade once again helped me with a tech issue on my NX350. There was a problem with the phone connection and he was able to solve it efficiently and patiently and also give me a few extra tips. And always with a smile! More

Car purchase From the time we walked in the door the experience was outstanding. I worked with Kevin Bell to purchase a vehicle and he was so knowledgeable very f From the time we walked in the door the experience was outstanding. I worked with Kevin Bell to purchase a vehicle and he was so knowledgeable very friendly I would recommend him to everybody. I have purchased cars in my past and this has been by far the best experience I've ever had. Jordan was also amazing to work with in the financing area. Excellent customer service I can't say enough. More

New Lexus GX Wade assisted us in learning the features of our new GX. He was friendly, helpful and efficient, without making us feel rushed. He was patient with Wade assisted us in learning the features of our new GX. He was friendly, helpful and efficient, without making us feel rushed. He was patient with my kids and stayed late on a Friday night until all of my questions were answered! More

Customer business is greatly appreciated here! Jim Janowski provided to me amazing customer service. I haven’t experienced such understanding of my preferences at any of auto dealers I worked wit Jim Janowski provided to me amazing customer service. I haven’t experienced such understanding of my preferences at any of auto dealers I worked with. He figured out the car I need and delivered one I love. Jim went above and beyond in offering his services, If you want a car, drive to Lexus a lot By oilfield and ask for Jim! More

Best Tech Expert Wade did (as he always does) an excellent job showing the new features on the Lexus LS 500, and pointing out a few of the "older features" that I may Wade did (as he always does) an excellent job showing the new features on the Lexus LS 500, and pointing out a few of the "older features" that I may have forgotten. When I finally stumped him, on a sub-sub menu item, he had me go back and he could take a picture of the screen, so that he could figure it out later and email me the specifics on that feature. Way above and beyond! More