Lexus of Brookfield

Superb Tech Support I saw Wade 1 1/2 weeks after purchasing my Lexus. He is knowledgeable and patient and answered questions I had about safety features and navigation. I saw Wade 1 1/2 weeks after purchasing my Lexus. He is knowledgeable and patient and answered questions I had about safety features and navigation. Working with Wade made it so much easier than wading through the manuals or trying to figure it out on my own. More

Technical Support is Great! Wade Schumacher from Lexus of Brookfield has been great helping my husband and I to understand all of the technical aspects for our new Lexus. We had Wade Schumacher from Lexus of Brookfield has been great helping my husband and I to understand all of the technical aspects for our new Lexus. We had an appointment this week, and Wade answered all of our questions professionally and made it seem so easy. Thanks Wade. More

Technical support Brookfield Lexus provided outstanding technical support this week to assist me in adjustment needed to disable the back up radar when using a bike r Brookfield Lexus provided outstanding technical support this week to assist me in adjustment needed to disable the back up radar when using a bike rack. Wade Schumacher responded to my call with in minutes and walked me through the resetting of all the necessary safety features available on our 2017 Lexus RX 350 . Outstanding service! More

Thank you! Thank you, Wade for taking the time to answer my questions today! I love my new vehicle and love the fact that I can just stop in and get my questions Thank you, Wade for taking the time to answer my questions today! I love my new vehicle and love the fact that I can just stop in and get my questions answered. More

Great help with tech issue! Thank you Wade for making yourself available on short notice and solving my phone connectivity problem! It was a mystery to me why I was suddenly abl Thank you Wade for making yourself available on short notice and solving my phone connectivity problem! It was a mystery to me why I was suddenly able to make outgoing calls through my RX350 but not receive incoming. I would never have guessed it to be an issue with a recently changed setting on my fitbit. Thank you for "sticking with it" and resolving the problem. Your tech help has been invaluable on more than one occasion and it is so good to know you are there should any future issues arise. More

Wade, tech specialist, is the best We needed help connecting a new phone to our RX and Wade was very helpful, informative, and pleasant as always. Hope he never leaves this dealership. We needed help connecting a new phone to our RX and Wade was very helpful, informative, and pleasant as always. Hope he never leaves this dealership. More

Assistance with vehicle technology Staff always helpful! Most recently - Wade/Lexus Technology Specialist - resolved my Bluetooth issues. He was very patient with me (a technology novi Staff always helpful! Most recently - Wade/Lexus Technology Specialist - resolved my Bluetooth issues. He was very patient with me (a technology novice) and extremely knowledgeable. A very positive interaction. This dealership has consistently met all our service/support expectations. More

Excellent! Superior, Fast and Friendly! My husband and I have both purchased New vehicles from your dealership and have been very pleased with the quick response we received from Wade on a c My husband and I have both purchased New vehicles from your dealership and have been very pleased with the quick response we received from Wade on a couple of technology issues. More

Quality Care The service I received with my new vehicle purchase was superior! The staff is so friendly and thorough. They were very accommodating and were able The service I received with my new vehicle purchase was superior! The staff is so friendly and thorough. They were very accommodating and were able to answer all of my questions. Wade came out to the house to set up my garage doors the day of the purchase. Amazing staff! More

Outstanding Technology Service We purchased a new NX 200T in Dec. 2016. l was drawn to the exterior design style and comfort of the vehicle immediately! But, it wasn't until Wade ex We purchased a new NX 200T in Dec. 2016. l was drawn to the exterior design style and comfort of the vehicle immediately! But, it wasn't until Wade explained the technology features to me that I truly fell in love with the car! Wade was extremely knowledgeable and patient...and was able to communicate in a way that was understandable to me! (Who's computer illiterate!) Thank you Wade for your exceptional service. More