Lexus of Brookfield

Great Service Alex Bolotin made the car buying experience very easy. No pressure. He know what I wanted and provided the vehicles for me to test drive. Wade has Alex Bolotin made the car buying experience very easy. No pressure. He know what I wanted and provided the vehicles for me to test drive. Wade has been flexible to my crazy schedule and has spent time with my wife and I more than once. I have many great features on my car, and he has showed me how to use them. He is available anytime for quick questions. Great Service I would recommend Lexus of Brookfield to everyone. More

5 Stars All Around The difference between this dealership and ones I've dealt with in the past was like night and day. Adam E. was quick to respond to my online inquiry The difference between this dealership and ones I've dealt with in the past was like night and day. Adam E. was quick to respond to my online inquiry and gave me his mobile for any follow-up information I needed. I spoke to him the morning before I drove out from Madison and he assigned me Alex B. in sales for when I arrived. I found the vehicle on the lot and Alex met me outside. He handed me the keys with his card and said take your time. That's how it should be. No distractions while test driving. I drove the vehicle, inspected the exterior, and headed back intent on purchasing it. While the used car manager did his appraisal on my trade-in they detailed the car. After agreeing on numbers I applied for financing and met with Jordan for signing. Big shout out to Jordan for being so genuine and approachable. This is usually the person you dread the most at a dealer, but he was honest and straightforward. Really nice guy. I met with Wade for a tech demonstration and I was on my way. 5-star service from everyone all around. I can't speak highly enough about my experience here and I look forward to returning for a future purchase. They aren't a large volume Lexus dealer, but the customer service alone is worth the visit. Nice work guys. You earned it. More

Wade S. Wade was the BEST. He went above and beyond to make sure that an issue with my Lexus was resolved. Wade was accessible after hours to assist with th Wade was the BEST. He went above and beyond to make sure that an issue with my Lexus was resolved. Wade was accessible after hours to assist with the issue and worked diligently to find the solution. Thank you Wade for your assistance and dedication. Erika Jerry More

I'm on my 8th Lexus! I've had nothing but great cars, great service and great salespeople at Lexus of Brookfield. I just keep coming back. I NEVER feel pressured. And no I've had nothing but great cars, great service and great salespeople at Lexus of Brookfield. I just keep coming back. I NEVER feel pressured. And no game playing. I always get treated fairly. And the support is outstanding after the deal is done. Wade is an excellent teacher of all things technical. My new 2019 has a lot more stuff to learn and Wade has the patience and ability to help me understand and feel more in tune with my new car. 5 stars all around. More

He really cares! This is the second Lexus Wade has helped us with all the technology "stuff". While the features are wonderful, learning how to manage and USE them can This is the second Lexus Wade has helped us with all the technology "stuff". While the features are wonderful, learning how to manage and USE them can be intimidating. Wade understands that not all of us are tech savvy. He was patient with us and made us understand that we can contact him anytime with questions or concerns. I have reached out to him and he has responded promptly and helped me through my issues. I feel confident that if I need any further assistance he will be there. He truly wants customers to enjoy their vehicles and use all the bells and whistles they come with More

3rd Lexus, always excellent service! We have purchased one and leased two cars from Lexus of Brookfield and the high quality of service is always consistent. From the buying to the finan We have purchased one and leased two cars from Lexus of Brookfield and the high quality of service is always consistent. From the buying to the financing and delivery of the car, the process is professional and enjoyable. Maintenance service is also a first class experience. Add these factors to the quality of the cars, why go anywhere else. More

Loving my Lexus! I was so grateful for Lexus Wade! He took so much time with me to review all the new technological options available in my new Lexus. He made learni I was so grateful for Lexus Wade! He took so much time with me to review all the new technological options available in my new Lexus. He made learning technology fun. I hadn't bought a new vehicle in many years, so I really appreciated all the time he took to make me feel comfortable with the technology of a new car and having everything set and personalized for myself before I left the dealer. A shout out to Dale and all the staff for detailing my vehicle and making sure I was able to leave with my car the same day. It was a long day, but all the staff were very supportive and attentive while I was there. I am really loving my Lexus! More

Fun with Lexus Wade was fantastic to work with for our new Lexus! He is very effective and efficient. Also, he has a great sense of humor and is very knowledgeable i Wade was fantastic to work with for our new Lexus! He is very effective and efficient. Also, he has a great sense of humor and is very knowledgeable in what he is doing and made pairing our phones and learning all of the other new things about the car fun and enjoyable! More

"Lexus Wade" is great!!! We recently purchased an RX350 SUV and traded in our 2000 Honda. While the Honda was pretty tricked out for its time, the RX350 has gadgets for every We recently purchased an RX350 SUV and traded in our 2000 Honda. While the Honda was pretty tricked out for its time, the RX350 has gadgets for everything. The day we bought the car I asked Wade to at least show us the minimal features needed to get us home. Wade showed us these and so much more. He was very clear on his explanations of a feature and made good suggestions as how to set it up. As an Engineer, I was asking a lot of questions. Wade was able to answer all my questions right off the top of his head, clearly and concisely. He mentioned many times that he was available through texts, emails or in person anytime to answer any questions we may have. Wade is a professional, and his affable manner invites communication and dialog. More

Exceeded my high expectations From the moment I called Lexus of Brookfield to talk about turning my leased Lexus in, my experience was pleasant and professional. No high pressure, From the moment I called Lexus of Brookfield to talk about turning my leased Lexus in, my experience was pleasant and professional. No high pressure, just sound advice to help me choose my next vehicle, WHICH I LOVE: Lexus ES350. I'm in heaven! More