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Lexus of Brookfield

Brookfield, WI

4.9
3,339 Reviews
Welcome to Lexus of Brookfield, where our guests are as special as our brand. We invite you to visit Lexus of Brookfield and engage in the Lexus experience that everyone is talking about! Whether you come in to view a new Lexus, L/Certified Pre-Owned Lexus, Pre-Owned, explore financing options, leasing options or view our large stand-alone Service Center, you will encounter how Lexus of Brookfield gives you the service you deserve. We are your premier Lexus dealer! Call or visit us today to experience the finest luxury vehicles ever built. Experience Amazing! Sincerely, Joe Palmisano, Executive General Manager
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20001 W Bluemound Rd

Brookfield, WI

53045

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Showing 3,339 reviews

July 13, 2019

Wade is great! Once again (we have bought multiple cars from Brookfield) wade was awesome. Helped me hook up my blue tooth and get text message set up and it literal More

by Fwrgy3263
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lexus Wade Technology Dept
Jul 17, 2019 -

Lexus of Brookfield responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!

July 11, 2019

Lexus of Brookfield is the only place to buy a car! Wade went out of his way to squeeze me in shortly after I called. Just like my first visit with him he did more for me then I asked. Kind, knowledgeab More

by NatureLover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Janowski, Michael Wandrey, Lexus Wade Technology Dept
Jul 15, 2019 -

Lexus of Brookfield responded

We're glad to hear you found our staff to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

July 10, 2019

Friendly and knowledgeable The car was waiting and ready when we arrived. Greeted by Sam as we began to look at the vehicle. Nice that we were able to test drive alone so we cou More

by ScottH
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Aly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris the techno guy, Nate Rench
Jul 15, 2019 -

Lexus of Brookfield responded

Scott, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about services you received and thank you again for choosing Lexus of Brookfield!

July 09, 2019

Technical info for RX 350 I met with Wade a couple of time to go over the technical aspects of our new car. Wade is very knowledgeable about all electronic functions of the veh More

by Bill M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lexus Wade Technology Dept
Jul 12, 2019 -

Lexus of Brookfield responded

Bill, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help. We hope to see you again soon!

July 09, 2019

Great service at Lexus of Brookfield! From the morning minute we walked into Lexus of Brookfield, until the time we drove off in our new car, everyone provided us with excellent service. More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Weness Tech Dept, Dan Bates, Verbie Swanigan
Jul 12, 2019 -

Lexus of Brookfield responded

Thanks for sharing your recent service experience with us, Scott! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 09, 2019

High level of customer service and customer satisfaction Over the span of last 25 years with numerous ES, GS and Rx, we have received consistent high quality customer service from Lexus of Brookfield. Both S More

by Dela88Tustin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Bray, Lexus Wade Technology Dept
Jul 12, 2019 -

Lexus of Brookfield responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 05, 2019

Technically involved I really enjoyed learning all about the numerous features and gadgets in my new truck! Wade was very patient and knowledgeable. He showed my husband a More

by Impressed owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Branden Morris, Alex Bolotin, Lexus Wade Technology Dept, Verbie Swanigan
Jul 07, 2019 -

Lexus of Brookfield responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

July 01, 2019

Best Birthday! We were greeted by this gentleman and could easily see he was professional and efficient. I appreciate his assistance and thoroughness! I have never b More

by Impressed owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Branden Morris , Alex Bolotin, Verbie Swanigan
Jul 04, 2019 -

Lexus of Brookfield responded

Hello, thank you for your high star rating. We're happy to see that your experience with us was excellent! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 28, 2019

Amazing service and quality vehicles Even though I was purchasing a used vehicle Tony and the staff at Brookfield treated me like a rock star. The sold me a top notch quality car at a fa More

by Michael W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordon Klein, Anthony Petrarca
Jul 01, 2019 -

Lexus of Brookfield responded

Michael, we appreciate you choosing Lexus of Brookfield! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you! Safe travels.

June 27, 2019

Best Experience Ever! With today’s advanced technology, Wade was able to explain my features to me in an understandable way. I left truly feeling as though I was capable of More

by Godrulz3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Palmisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Bell, Lexus Wade Technology Dept
Jun 27, 2019 -

Lexus of Brookfield responded

Congratulations on your new vehicle! We're happy to hear our staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Lexus of Brookfield

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