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Lexus of Brookfield

Brookfield, WI

4.9
3,336 Reviews
Welcome to Lexus of Brookfield, where our guests are as special as our brand. We invite you to visit Lexus of Brookfield and engage in the Lexus experience that everyone is talking about! Whether you come in to view a new Lexus, L/Certified Pre-Owned Lexus, Pre-Owned, explore financing options, leasing options or view our large stand-alone Service Center, you will encounter how Lexus of Brookfield gives you the service you deserve. We are your premier Lexus dealer! Call or visit us today to experience the finest luxury vehicles ever built. Experience Amazing! Sincerely, Joe Palmisano, Executive General Manager
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20001 W Bluemound Rd

Brookfield, WI

53045

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Showing 3,336 reviews

July 20, 2019

Exceptional service From management, sales , customer service everyone is very, very attentive to your needs. If your looking for a great experience and outstanding servi More

by theck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Palmisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Roeglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordon Klein, Sam Rose
Jul 25, 2019 -

Lexus of Brookfield responded

Hello, thank you for taking the time to share your thoughts! It's great to hear that you have had such a positive experience with our team. We hope you continue to choose us for all your automotive needs! Take care!

July 19, 2019

Great experience! It was a pleasure to work with Coral in buying my new car. The entire process was smooth and she was always willing to find the answers. More

by Brenda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coral Stull
Jul 19, 2019 -

Lexus of Brookfield responded

Brenda, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about services you received and thank you again for choosing Lexus of Brookfield!

July 18, 2019

GPS help over phone Once again, Wade was great! He got my system rebooted in 1 minute over the phone! Best dealership around and I would recommend them to anyone and to More

by Fergy3263
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lexus Wade Technology Dept
Jul 19, 2019 -

Lexus of Brookfield responded

We're glad to hear you found our staff to be so informative and helpful. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

July 18, 2019

New salesperson...great experience! Coral was a great help with the car purchase and Jordon was a rockstar with the financing! We were at the dealership most of the night and they took More

by Lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordon Klein, Coral Stull
Jul 19, 2019 -

Lexus of Brookfield responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again! Our team is available should you require any extra help. Take care!

July 17, 2019

2019 ES 300H Purchase The purchase of my car was easy. I worked with Kevin Bell and Joe Palmisano. Wade gave me a good introduction into the technology of the 300H. He More

by Rick R. Shorewood
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Palmisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Bell, Lexus Wade Technology Dept
Jul 19, 2019 -

Lexus of Brookfield responded

We're glad to hear our Staff took such great care of you, Rick! We hope we can continue to be of service to you down the road!

July 17, 2019

Lexus Wade is Awesome! Lexus Wade took the time and effort to ensure that we felt "empowered" to use the technology provided in our new Lexus. His teaching style is great More

by Jeff R
Recommend Dealer
Yes
Employees Worked With
Lexus Wade Technology Dept
Jul 19, 2019 -

Lexus of Brookfield responded

Jeff, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

July 13, 2019

Certified GX460 We had an excellent experience at Lexus. Wade was an excellent teacher ( especially for those technology challenged ) I was nervous because the car wa More

by hollybang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jill Jones, Lexus Wade Technology Dept
Jul 15, 2019 -

Lexus of Brookfield responded

Holly, we appreciate you choosing Lexus of Brookfield! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you! We hope you continue to choose us for all your automotive needs! Take care!

July 13, 2019

Wade is great! Once again (we have bought multiple cars from Brookfield) wade was awesome. Helped me hook up my blue tooth and get text message set up and it literal More

by Fwrgy3263
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lexus Wade Technology Dept
Jul 17, 2019 -

Lexus of Brookfield responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!

July 11, 2019

Lexus of Brookfield is the only place to buy a car! Wade went out of his way to squeeze me in shortly after I called. Just like my first visit with him he did more for me then I asked. Kind, knowledgeab More

by NatureLover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Janowski, Michael Wandrey, Lexus Wade Technology Dept
Jul 15, 2019 -

Lexus of Brookfield responded

We're glad to hear you found our staff to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

July 10, 2019

Friendly and knowledgeable The car was waiting and ready when we arrived. Greeted by Sam as we began to look at the vehicle. Nice that we were able to test drive alone so we cou More

by ScottH
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Aly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris the techno guy, Nate Rench
Jul 15, 2019 -

Lexus of Brookfield responded

Scott, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about services you received and thank you again for choosing Lexus of Brookfield!

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