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Lexus of Brookfield

Brookfield, WI

4.9
3,132 Reviews
Welcome to Lexus of Brookfield, where our guests are as special as our brand. We invite you to visit Lexus of Brookfield and engage in the Lexus experience that everyone is talking about! Whether you come in to view a new Lexus, L/Certified Pre-Owned Lexus, Pre-Owned, explore financing options, leasing options or view our large stand-alone Service Center, you will encounter how Lexus of Brookfield gives you the service you deserve. We are your premier Lexus dealer! Call or visit us today to experience the finest luxury vehicles ever built. Experience Amazing! Sincerely, Joe Palmisano, Executive General Manager
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20001 W Bluemound Rd

Brookfield, WI

53045

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Showing 3,132 reviews

November 30, 2020

Always a pleasure. All of my questions have been answered. I will be back for my next lease. This is my 6th vehicle from Lexus of Brookfield. More

by JJM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Bolotin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Verbie Swanigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Baker, Bob Strauss, Dave Bray, Jim Janowski
Dec 03, 2020 -

Lexus of Brookfield responded

We're glad to hear you found our staff to be so informative and helpful. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

November 30, 2020

Kevin Bell did an outstanding job not only using his expertise on leasing Two vehicles, but also on the delivery side of the transaction!Excellent customer service! More

by rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Palmisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexus Wade Technology Dept
Dec 03, 2020 -

Lexus of Brookfield responded

Here at Lexus of Brookfield, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again! We hope you continue to choose us for all your automotive needs! Take care!

November 29, 2020

Bob Hill was amazing! He was patient and informative. He allowed me to look at several vehicles before I decided on what fit me best. It was my first Lexus experience -never driven one before- so it was imp More

by marinacroft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2020 -

Lexus of Brookfield responded

We hope everything was handled to your expectations. Please don't hesitate to reach out to us if there is ever anything else we can assist you with. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

November 29, 2020

Bob was great he took care of our every need wade was45 min for scheduled appt the flowers were nice thing construction made it difficult to move around More

by Rgustafson248
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexus Wade Technology Dept
Dec 02, 2020 -

Lexus of Brookfield responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

November 26, 2020

Very good service. JJ Klein was very helpful. Would recommend to friends. I’m very happy with my new car and they gave me good deal. More

by runzathang44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JJ Klein
Nov 29, 2020 -

Lexus of Brookfield responded

Hello! Thank you for your kind words and this wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Nov 29, 2020 -

Lexus of Brookfield responded

Hello! Thank you for your kind words and this wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 26, 2020

Everyone is very personable from the GM Joe, to my favorite and faithful salesperson Jim Janowski! I was cross between the Circo Red to my Atomic Silver. I satisfied with my choice which was highly re More

by vhdic7
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Janowski
Nov 29, 2020 -

Lexus of Brookfield responded

Hello. Thank you for your kind review; we are happy to pass along your comments to Jim, and the team here at Lexus of Brookfield! Congrats on the new vehicle!

November 26, 2020

Thanks Jim, that is a definite step up from Michelle Escape. I'm sure she could get use to the upgrade. See you soon have a good holiday More

by Justdon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Janowski
Nov 29, 2020 -

Lexus of Brookfield responded

Hi. We strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus of Brookfield. We're looking forward to your next visit with us!

November 26, 2020

What a comfortable car, well equipped and detailed. Thanks Jim for spending the time you did to work with us. Looking forward to see the completed construction work! More

by Justdon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Janowski
Nov 29, 2020 -

Lexus of Brookfield responded

Hello! We are very happy Jim and the team could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!

November 25, 2020

I worked with josh k it was a great experience. He was very honest and upfront with me. Verbie S who was the business manager did my paperwork in a timely manner and was very fun to do business with. Over More

by Laerte2350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Snider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Verbie Swanigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JJ Klein
Nov 29, 2020 -

Lexus of Brookfield responded

Hello. We are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 25, 2020

Great customer service. Josh Klein was outstanding! We didn’t end up purchasing a car on the day we visited but will certainly return when we are ready. More

by Dapelom
Recommend Dealer
Yes
Employees Worked With
JJ Klein
Nov 29, 2020 -

Lexus of Brookfield responded

Hello! We are so pleased you enjoyed your visit to Lexus of Brookfield! So happy Josh and the team could assist. If you're ever in need of more help, please let us know!

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