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Lexus of Brookfield

Brookfield, WI

4.9
3,132 Reviews
Welcome to Lexus of Brookfield, where our guests are as special as our brand. We invite you to visit Lexus of Brookfield and engage in the Lexus experience that everyone is talking about! Whether you come in to view a new Lexus, L/Certified Pre-Owned Lexus, Pre-Owned, explore financing options, leasing options or view our large stand-alone Service Center, you will encounter how Lexus of Brookfield gives you the service you deserve. We are your premier Lexus dealer! Call or visit us today to experience the finest luxury vehicles ever built. Experience Amazing! Sincerely, Joe Palmisano, Executive General Manager
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20001 W Bluemound Rd

Brookfield, WI

53045

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Showing 3,132 reviews

December 24, 2020

Jim was very personable and also very knowledgeable about the vehicle. I enjoyed working with him and will definitely refer him if anyone I know is interested. More

by wberger7045
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Janowski
Dec 29, 2020 -

Lexus of Brookfield responded

Hello, we're happy to hear you had such a positive experience with Jim. Feel free to reach out to us if you need anything. Have a wonderful day.

December 24, 2020

It was a pleasure working with Kevin for Sales and Wade for Technology. This was my third purchase of an L/Certified Lexus and they provided the service I have come to expect. More

by kolarsmmj
Recommend Dealer
Yes
Employees Worked With
Kevin Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexus Wade Technology Dept
Dec 29, 2020 -

Lexus of Brookfield responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!

December 23, 2020

Great experience. Appreciate them staying open late for me. I like the car a lot. Bernie was nice and COVID protocol was reasonable and nice. More

by SarahJBertrand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Verbie Swanigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Branden Morris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Lexus of Brookfield responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 23, 2020

Bob Strauss has been a staple of the dealership for a long time. This is my 4th Lexus RX350 and Bob is the reason I keep coming back. He's an outstanding Salesman and takes good care of his customers!! More

by germainr
Recommend Dealer
Yes
Employees Worked With
Verbie Swanigan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Strauss
Dec 28, 2020 -

Lexus of Brookfield responded

We hope everything was handled to your expectations. Please don't hesitate to reach out to us if there is ever anything else we can assist you with. Our team is available should you require any extra help. Safe travels!

December 23, 2020

It was a pleasure working with Isaac!If I were to It was a pleasure working with Isaac! If I were to purchase another vehicle I wouldn't work with anyone but Isaac. I love love my Lexus! More

by Loupluem
Recommend Dealer
Yes
Employees Worked With
Isaac Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Lexus of Brookfield responded

Hello, we're happy to hear you had such a positive experience with Issac! We hope you continue to choose us for all your automotive needs! Take care!

December 23, 2020

Bob Strauss is the reason I am driving my 5th Lexus vehicle. He is one of a kind and understands customer service. Clone him. I will also give a shout out to the outstanding service I always receive More

by CherylG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : nick, Nikolaos Vlahos, Bob Strauss
Dec 29, 2020 -

Lexus of Brookfield responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 23, 2020

Jim was SUPER helpful! I’m definitely coming back! He answered all my questions. Very knowledgeable!! I’ve never been so happy! I recommend Jim!! Lexus of Brookfield is the best place to buy a car! More

by Iquigley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Janowski
Dec 29, 2020 -

Lexus of Brookfield responded

Hello, we're glad to hear you found Jim to be so informative and helpful. Feel free to reach out to us if you need anything. Have a wonderful day.

December 22, 2020

Came in most recently for the porter and polish associated with the sale of the car. But our experience is really based on the sales relationship with Scott Trad. This has been our most appreciate More

by DFG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Trad
Dec 28, 2020 -

Lexus of Brookfield responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

December 22, 2020

I met Bob Strauss in the mid 90’s and bought my first Lexus and now my 6th in 2020 and final one from the most stellar man around. Lexus 2,3,4,and 5 weren’t as much fun or as efficient. They were not pur More

by Jan.effinger
Friendliness
Recommend Dealer
Yes
Employees Worked With
Samuel Kentowski, Bob Strauss
Dec 28, 2020 -

Lexus of Brookfield responded

We're glad to hear our Staff took such great care of you, Jan! We hope we can continue to be of service to you down the road! Safe travels!

December 21, 2020

I was immediately greeted by Josh Klein as soon as I walked into the dealership. He was a lot of help along the way showing me different cars and options. I ended up not purchasing at the time but I wou More

by SRuuu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JJ Klein
Dec 28, 2020 -

Lexus of Brookfield responded

We hope everything was handled to your expectations. Please don't hesitate to reach out to us if there is ever anything else we can assist you with. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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