Lexus of Brookfield

Very good experience with sales and finance. Were rushed through the tech training that we received. Overall a good job. Not much else to say. through the tech training that we received. Overall a good job. Not much else to say. More

Bob Strauss was great to work with. He knows the products and he treated me with respect. He was honest and straight forward in all aspects of the transaction. This is my 4th Lexus (first from Nap products and he treated me with respect. He was honest and straight forward in all aspects of the transaction. This is my 4th Lexus (first from Napleton) and Bob represents the professional salesperson you want and expect to find at a Lexus dealership. More

Nancy GrainerImpressive dealership! I am now a delighted Nancy Grainer Impressive dealership! I am now a delighted owner of a preowned 2018 Lexus RX350. Sales rep, Scott Trad, reflected experience and profe Nancy Grainer Impressive dealership! I am now a delighted owner of a preowned 2018 Lexus RX350. Sales rep, Scott Trad, reflected experience and professionalism, as well as navigational expertise as he maneuvered my car out of the showroom for a test drive! I appreciated information without pressure sales. Chris Zilvitis, in finance, gets applause as well, but the encore goes to Lexus Wade for his personable, patient and customized IT orientation, essential for a car owner without such skills! Lexus Wade is extraordinary, providing "how-to" You Tube videos as well as his contact information for ongoing problem solving and assistance. You cannot exceed that level of customer care! More

I called and was connected with Jim. He was professional and answered all my questions. Jim was very helpful, informative and courteous. And we love the GX. and answered all my questions. Jim was very helpful, informative and courteous. And we love the GX. More

Looking forward to when I am ready to purchase my first Lexus, it will for sure be from Lexus of Brookfield. I came in wanting to only browse the selection, Josh greeted me and was happy to show me around Lexus, it will for sure be from Lexus of Brookfield. I came in wanting to only browse the selection, Josh greeted me and was happy to show me around. He was very helpful and informative, he understood I was not ready to purchase right away but still took he time to show me around. I will be reaching out to him next year when I am ready to pull the trigger on a new vehicle. More

Wil Sessoms is an awesome salesman he puts his best efforts forward to help customers to feel assured they are getting quality service in purchasing a new vehicle efforts forward to help customers to feel assured they are getting quality service in purchasing a new vehicle More

From choosing the vehicle to purchasing it, everyone went above and beyond in their service and customer care. Especially Kevin and Joshua! I am so thankful beyond words and I highly recommend this dealershi above and beyond in their service and customer care. Especially Kevin and Joshua! I am so thankful beyond words and I highly recommend this dealership for their outstanding service and don't forget to ask for Kevin! He's an incredible salesperson and I wouldn't have my experience go any other way. Thank you all at Napleton Lexus of Brookfield you guys rock! More

Although I purchased A Lexus from another dealership. The customer service that Scott provided was awesome . My wife decided on A different color . That was the only reason . Scott you are exactly what c customer service that Scott provided was awesome . My wife decided on A different color . That was the only reason . Scott you are exactly what customers should experience when trying to purchase A vehicle. Thanks More

Bob Strauss is both a great man and great car dealer at Lexus Brookfield. He is honest, hardworking and friendly. We have purchased 3 cars from him and his kind and helpful nature made the process a piece Lexus Brookfield. He is honest, hardworking and friendly. We have purchased 3 cars from him and his kind and helpful nature made the process a piece of cake. I can say with confidence that he is one of the best dealers in the business. More

My car buying experience at Lexus of Brookfield with Jim Janowski was by far the best I’ve ever had. Jim and Wade were highly professional, super friendly and provided all the info I needed to choose a Lexu Janowski was by far the best I’ve ever had. Jim and Wade were highly professional, super friendly and provided all the info I needed to choose a Lexus. Well done, Bravo! Thanks! More