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Lexus of Brookfield

Brookfield, WI

4.9
3,046 Reviews
Welcome to Lexus of Brookfield, where our guests are as special as our brand. We invite you to visit Lexus of Brookfield and engage in the Lexus experience that everyone is talking about! Whether you come in to view a new Lexus, L/Certified Pre-Owned Lexus, Pre-Owned, explore financing options, leasing options or view our large stand-alone Service Center, you will encounter how Lexus of Brookfield gives you the service you deserve. We are your premier Lexus dealer! Call or visit us today to experience the finest luxury vehicles ever built. Experience Amazing! Sincerely, Joe Palmisano, Executive General Manager
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20001 W Bluemound Rd

Brookfield, WI

53045

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Showing 3,046 reviews

December 01, 2020

Drove 5 hours to this dealership for a car that I really wanted and I was not disappointed at all. Everyone is very welcoming, nice, and respectful. The made sure that we were comfortable and knowledgeable More

by Misk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Bolotin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Verbie Swanigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2020 -

Lexus of Brookfield responded

We're glad to hear our Staff took such great care of you, Misk! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

November 30, 2020

Always a pleasure. All of my questions have been answered. I will be back for my next lease. This is my 6th vehicle from Lexus of Brookfield. More

by JJM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Bolotin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Verbie Swanigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Baker, Bob Strauss, Dave Bray, Jim Janowski
Dec 03, 2020 -

Lexus of Brookfield responded

We're glad to hear you found our staff to be so informative and helpful. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

November 30, 2020

I currently drive a 2017 RX350, and my lease return date was approaching. Jazzmin actually called me and told me about the lease pull ahead program, and asked what I was looking for in my new vehicle. I gav More

by Gigisboutique2020
Recommend Dealer
Yes
Employees Worked With
Jazzmin Bullock
Dec 02, 2020 -

Lexus of Brookfield responded

Thanks for sharing your recent service experience with us! We hope you continue to choose Lexus of Brookfield as your first choice for all your vehicle needs. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

November 30, 2020

Kevin Bell and Nate Rench were both fantastic! They were very helpful! Lexus Wade was great as well! Would highly recommend working with everyone we dealt with. 5 star!! More

by WST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Rench, Lexus Wade Technology Dept
Dec 02, 2020 -

Lexus of Brookfield responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Safe travels!

Dec 02, 2020 -

Lexus of Brookfield responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Safe travels!

November 30, 2020

Kevin Bell did an outstanding job not only using his expertise on leasing Two vehicles, but also on the delivery side of the transaction!Excellent customer service! More

by rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Palmisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexus Wade Technology Dept
Dec 02, 2020 -

Lexus of Brookfield responded

Here at Lexus of Brookfield, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again! We hope you continue to choose us for all your automotive needs! Take care!

November 30, 2020

Kevin Bell was excellent to work with on buying our 2019 Nissan Rogue Sport SL AWD. He responded quickly to our questions and made the buying experience enjoyable. The day we came to view and purchase the More

by kkotloski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Kentowski
Dec 02, 2020 -

Lexus of Brookfield responded

We appreciate you choosing Lexus of Brookfield! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you! We hope you continue to choose us for all your automotive needs! Take care!

November 29, 2020

Bob was great he took care of our every need wade was45 min for scheduled appt the flowers were nice thing construction made it difficult to move around More

by Rgustafson248
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexus Wade Technology Dept
Dec 02, 2020 -

Lexus of Brookfield responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

November 29, 2020

Bob Hill was amazing! He was patient and informative. He allowed me to look at several vehicles before I decided on what fit me best. It was my first Lexus experience -never driven one before- so it was imp More

by marinacroft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2020 -

Lexus of Brookfield responded

We hope everything was handled to your expectations. Please don't hesitate to reach out to us if there is ever anything else we can assist you with. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

November 26, 2020

What a comfortable car, well equipped and detailed. Thanks Jim for spending the time you did to work with us. Looking forward to see the completed construction work! More

by Justdon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Janowski
Nov 29, 2020 -

Lexus of Brookfield responded

Hello! We are very happy Jim and the team could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!

November 25, 2020

Great customer service. Josh Klein was outstanding! We didn’t end up purchasing a car on the day we visited but will certainly return when we are ready. More

by Dapelom
Recommend Dealer
Yes
Employees Worked With
JJ Klein
Nov 29, 2020 -

Lexus of Brookfield responded

Hello! We are so pleased you enjoyed your visit to Lexus of Brookfield! So happy Josh and the team could assist. If you're ever in need of more help, please let us know!

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