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Lexus of Brookfield
Brookfield, WI
3,296 Reviews
Welcome to Lexus of Brookfield, where our guests are as special as our brand. We invite you to visit Lexus of Brookfield and engage in the Lexus experience that everyone is talking about! Whether you come in to view a new Lexus, L/Certified Pre-Owned Lexus, Pre-Owned, explore financing options, leasing options or view our large stand-alone Service Center, you will encounter how Lexus of Brookfield gives you the service you deserve. We are your premier Lexus dealer! Call or visit us today to experience the finest luxury vehicles ever built. Experience Amazing!
Sincerely,
Joe Palmisano, Executive General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 3,296 reviews
March 09, 2025
Isaac is always a pleasure to work with, this is my third vehicle I have purchased here, the service is excellent and always a fun adventure. vehicle I have purchased here, the service is excellent and always a fun adventure. More
by jeffreykurth
March 09, 2025
Bob Hill was wonderful from the start. He made my wife and myself feel welcome and appreciated from the time we pulled into the parking lot until we walked out with our new car. He was gen He made my wife and myself feel welcome and appreciated from the time we pulled into the parking lot until we walked out with our new car. He was genuine and never pressured us or pushed us in any direction. We drove multiple cars and he even had a car brought over from another location for us to test drive. The entire process at Brookfield Lexus was amazing and I would definitely recommend and buy from them again! We currently have three Lexus vehicles and I have to say the quality and longevity of their products is unmatched and you will not find better service departments anywhere! More
by Zack639
March 09, 2025
Bob Hill was excellent from the moment my girlfriend and I walked in the door. Treated us with utmost respect and even though the car I initially wanted wasn't on the lot so we couldn't make a deal the fir I walked in the door. Treated us with utmost respect and even though the car I initially wanted wasn't on the lot so we couldn't make a deal the first day - he contacted us the moment he knew it would arrive and set up an appointment in advance to get me out the door as quick as possible! More
by zach
March 04, 2025
Bob and the team worked well together to help us understand the specifics about the car. As this was our first Lexus, we were unsure about all the benefits and the team helped us as we worked with m understand the specifics about the car. As this was our first Lexus, we were unsure about all the benefits and the team helped us as we worked with multiple sales people. One disappointing item was we were told the card would be delivered in 30-45 days and it ended up being closer to 75 and did not receive updates after it had exceeded the expected timeline. More
by cstadler
March 04, 2025
Excellent knowledge of the vehicle and options and I appreciated the effort finding the vehicle, trim and options I was looking for. appreciated the effort finding the vehicle, trim and options I was looking for. More
by Amanda
Employees Worked With
March 04, 2025
Alan Zinda was great to work with during the process of purchasing a new TX350 purchasing a new TX350 More
by bob
Employees Worked With
March 03, 2025
Bob Hill and the staff at Lexus of Brookfield respect the loyalty since I got another car from them. Bob is a fine gentleman who never push to sell, his main goal is the client satisfaction, hands down the loyalty since I got another car from them. Bob is a fine gentleman who never push to sell, his main goal is the client satisfaction, hands down I would buy again at this dealer, I strongly recommend you to talk to Bob if you need to get a car. More
by Gladiator
March 02, 2025
I had a great experience at Lexus of Brookfield. Everyone was very helpful, especially Bob Hill who guided us through the whole buying process. Bob was knowledgeable and friendly, I never felt press Everyone was very helpful, especially Bob Hill who guided us through the whole buying process. Bob was knowledgeable and friendly, I never felt pressured to make any decisions. Overall very pleased with my purchase! More
by severson.amy
Employees Worked With
March 01, 2025
I had an incredible experience at Lexus of Brookfield, and I can’t recommend them enough. From the moment I walked in, I was greeted with warmth and professionalism. The entire team was friendly, and they and I can’t recommend them enough. From the moment I walked in, I was greeted with warmth and professionalism. The entire team was friendly, and they made the car-buying process seamless and stress-free. They had a great selection of vehicles, and I never felt pressured to make a decision. A special shout-out goes to Bob Hill, my car salesman, who made the entire process even more enjoyable. Bob was not only knowledgeable about the cars, but he genuinely cared about finding the right vehicle for me. He took the time to listen to my needs and preferences and went above and beyond to ensure I was satisfied with my choice. Bob’s patience, dedication, and friendly approach made me feel comfortable and confident in my purchase. It’s rare to find someone so committed to providing exceptional customer service, and Bob truly exceeded my expectations. If you’re in the market for a new or used Lexus, I highly recommend stopping by Lexus of Brookfield, and make sure to ask for Bob Hill—he’s outstanding! More
by RWILLMAN0
February 28, 2025
MK was great to work with. He ensured that everything was done with great attention to detail and with respect to my time. Friendly staff, clean facility, overall good experien He ensured that everything was done with great attention to detail and with respect to my time. Friendly staff, clean facility, overall good experience. More
by joshua.furlough
Employees Worked With
