Lexus of Bridgewater

This is the third Lexus that I have purchased from Joe. The quality of their cars, his professionalism, and extensive knowledge keep me coming back to him. I highly recommend Lexus of Bridgewater and Joe The quality of their cars, his professionalism, and extensive knowledge keep me coming back to him. I highly recommend Lexus of Bridgewater and Joe Fass to anyone looking to buy a new car. Thank you! More

This recommendation is exclusively for the Lexus of Bridgewater SERVICE DEPARTMENT. The service at this dealership is fantastic. The people are friendly and attentive, the technicians know their stuf Bridgewater SERVICE DEPARTMENT. The service at this dealership is fantastic. The people are friendly and attentive, the technicians know their stuff. Drive through enclosed service area, and a comfortable waiting area. Not only is the car fixed right, it is returned freshly washed every visit. Look for Walter to greet you, and Joel has been amazing as our Service Consultant. Unfortunately the sales department is horrendous and we will not purchase another vehicle from this dealership. After dealing with the sales department I swore I would NEVER purchase another Lexus vehicle but my wife does not want to give up the wonderful service department at Lexus of Bridgewater so she holds on to her 8 year old car rather than lose Joel & Walter. I could not really appreciate this until this past week when my wife really required assistance and they were there for her. In a big way. That means a lot when you are miles away and unable to be there yourself. After this week I will reconsider my stance on purchasing another Lexus but not my commitment NOT to purchase it from their loathsome sales department. Many thanks to all that have been so wonderful, helpful, and friendly each and every service visit. We will continue to support you, and speak very highly of the Lexus of Bridgewater Service Department. We will also continue to tell everyone how terribly we were treated by the sales department, never, ever, have we been treated in such an unprofessional, condescending manner... and this was as repeat customers! Service: two solid thumbs up Sales: not even worth the physical effort to turn both thumbs down. More

My experience with Bridgewater Lexus and Joe Fass was exceptional from start to finish. I got a great certified pre-owned car backed by the Lexus warranty at a great price. I highly recommend both the exceptional from start to finish. I got a great certified pre-owned car backed by the Lexus warranty at a great price. I highly recommend both the dealership and the salesman. I have absolutely no complaints. More

This was the first time I had been car shopping in over 10 years. I was not sure what I really wanted and was shopping all types of cars and car brands. Joe unlike others I met with listened to my concer 10 years. I was not sure what I really wanted and was shopping all types of cars and car brands. Joe unlike others I met with listened to my concerns and wants in a car. His knowledge of the products Lexus offers was a real education to me. He put me at ease as I did my test drive. There were no games, gimmicks or pressure. He let me walk out of the dealership after my first visit with no pressure of the need to buy. I went to other dealerships and test drove other cars, none gave me the education on their vehicles or made me feel as comfortable as I did at Lexus of Bridgewater. When I returned to Lexus of Bridgewater over a month later Joe again treated me with respect and care. He made the selection process and pricing process easy and pressure free. He took the time to go over the vehicle from back to front when I picked it up. That extra time and hands on service made me feel that I could use the many features on my own as soon as I left the dealership. It was also nice to know that Joe was willing to speak to me at any time to re-review or answer any questions I might have even months or years after I had purchased the vehicle. Thank you to Joe and all those at Lexus of Bridgewater for making this a great experience. More

It was a pleasure working with Lexus of Bridgewater. Joe Fass was professional, forthright and service-oriented. He was friendly and had a good sense of humor. I also enjoyed working with Lee Halpert and Fass was professional, forthright and service-oriented. He was friendly and had a good sense of humor. I also enjoyed working with Lee Halpert and Scott Giarraffa--they too did a great job. I would certainly go back to Lexus of Bridgewater to buy another car. More

This is the second time I have purchased a car from Lexus of Bridgewater, and the experience just keeps getting better. I didn't think the first time could be topped, but i was wrong. From the early discussi of Bridgewater, and the experience just keeps getting better. I didn't think the first time could be topped, but i was wrong. From the early discussions of my needs about trading in and buying, they could not have been more helpful and wonderful. Ron Joffee runs an amazing shop. Lee is simply the best sales mgr i have ever dealt with in the automobile industry. he always finds a way to help you make the "deal" work for you. Ed carlock took as much time as I needed to deliver the car to me and teach me everything I needed to know about my new amazing Lexus. Thank you so much to everyone at Lexus of Bridgewater for such a great experience from start to finsh!! More

Jerrell was one of the most Professional salesman I have dealt with in a while. I had one of the best experiences dealing with him and the dealership in general when I got my 2008 Certified ES 350 ON 4/23/2 dealt with in a while. I had one of the best experiences dealing with him and the dealership in general when I got my 2008 Certified ES 350 ON 4/23/2011. I am yet to go there for my first oil change, however I am sure the experience will be a pleasant one. More

Very professional and respectful. They went out of their way to make sure you get the right car for you! They located cars throughout the east coast so I could get the color I wanted. Finance was easy as th way to make sure you get the right car for you! They located cars throughout the east coast so I could get the color I wanted. Finance was easy as there was a promotion currently running and they provided the Lexus loyalty offer. More

Everyone went out of their way to help us with our decision to lease a Lexus. But it was our experience with Joe Fass that left us extremely impressed and satisfied. From explaining the terms of the l decision to lease a Lexus. But it was our experience with Joe Fass that left us extremely impressed and satisfied. From explaining the terms of the lease to the mechanics of the car, Joe went out of his way to make sure that we were confident and comfortable with our experience at Lexus of Bridgewater. In addition, when we came to pick up the car, Joe spent over three hours with us going over every detail of the IS 250. We had never had such a personalized experience before. We are extremely happy with our decision to come to Lexus of Bridgewater and we would recommend Joe Fass and the entire team to anyone interested in purchasing a car. Thanks so much, the Shah family. More

Joe Fass made leasing a new car a very positive experience. His professionalism and knowledge of the vehicles were both very impressive. Joe made sure that we were well versed in the features of experience. His professionalism and knowledge of the vehicles were both very impressive. Joe made sure that we were well versed in the features of the car, took us to meet the service manager, and was completely satisfied that he did everything he could do to make this a pleasant experience for us before he wuld let us drive away in our new ES350. Finally, I think Joe was the first of many sales people that I have dealt with at car dealerships who thank me, on more than one occasion, for my business. It really was a treat to deal with Joe Fass. More