Lexus of Bridgewater
Bridgewater, NJ
Filter Reviews by Keyword
By Type
Showing 1,184 reviews
Everyone went out of their way to help us with our decision to lease a Lexus. But it was our experience with Joe Fass that left us extremely impressed and satisfied. From explaining the terms of the l decision to lease a Lexus. But it was our experience with Joe Fass that left us extremely impressed and satisfied. From explaining the terms of the lease to the mechanics of the car, Joe went out of his way to make sure that we were confident and comfortable with our experience at Lexus of Bridgewater. In addition, when we came to pick up the car, Joe spent over three hours with us going over every detail of the IS 250. We had never had such a personalized experience before. We are extremely happy with our decision to come to Lexus of Bridgewater and we would recommend Joe Fass and the entire team to anyone interested in purchasing a car. Thanks so much, the Shah family. More
Joe Fass made leasing a new car a very positive experience. His professionalism and knowledge of the vehicles were both very impressive. Joe made sure that we were well versed in the features of experience. His professionalism and knowledge of the vehicles were both very impressive. Joe made sure that we were well versed in the features of the car, took us to meet the service manager, and was completely satisfied that he did everything he could do to make this a pleasant experience for us before he wuld let us drive away in our new ES350. Finally, I think Joe was the first of many sales people that I have dealt with at car dealerships who thank me, on more than one occasion, for my business. It really was a treat to deal with Joe Fass. More
We have been with this dealership for 13 years and have been nothing but completely satisfied. Everyone is very professional, especially Peter Chan and Mary Williamson We live 40 miles away and always been nothing but completely satisfied. Everyone is very professional, especially Peter Chan and Mary Williamson We live 40 miles away and always return to buy and/or service our cars. This is my 5th Lexus and my wife just got her 4th in December. More
As a first time Lexus customer, I was very pleased with my experience at Bridgewater Lexus. Sirad and the staff were friendly and helpful. Sirad was attentive and knowledgeable. I appreciated his not be my experience at Bridgewater Lexus. Sirad and the staff were friendly and helpful. Sirad was attentive and knowledgeable. I appreciated his not being "pushy" and attempting to get me to buy or add options that I did not want. His attitude and calm demeanor and his patience with me is greatly appreciated. He after market follow-up and his patience in answering my questions are qualities that I liked. He called several times after the sale and I have only had the car for one week. He was easy to talk to. I will recommend this dealership and this saleperson to others. More
I have been fortunate to have purchased many cars during my life but Wayne DeGraff II at Lexus of Bridgewater was the most thorough, most pleasant, and most knowledgeable sales person I have ever dealt with my life but Wayne DeGraff II at Lexus of Bridgewater was the most thorough, most pleasant, and most knowledgeable sales person I have ever dealt with. Wayne listened intently and helped us select the vehicle which most met our needs. We selected a Lexus IS350 and my Wife is thrilled with it. As long as she is happy, I AM HAPPY! Wayne patiently reviewed every feature and benefit of the car, escorted us to the Service area and explained exactly what we needed to know when we bring our car in for oil changes and free car washes! The Service area was immaculate and staff most courteous. After this, Wayne was kind enough to follow me to the BMW dealership to drop off the car we were leaving and then he drove me home. That service is over and above the call and I am most great-full to Wayne for doing this. This is our first Lexus and I hope the car is as good as it looks! Sincerely, Alan Pavon More
We love Lexus of Bridgewater from Sales to Service...They could not be any better. My husband who is a clean fanatic loves the fact that he can take his car weekly and get it cleaned. We have had our cars de could not be any better. My husband who is a clean fanatic loves the fact that he can take his car weekly and get it cleaned. We have had our cars detailed and they are just awesome, you cannot beat the price anywhere else....Keep up the good job and we'll be back!!! More
We have dealt with Peter Chan before and I would highly recommend him to anyone thinking of leasing/buying a Lexus. Three years ago we decided to go elsewhere for a change. Peter said that we would be b recommend him to anyone thinking of leasing/buying a Lexus. Three years ago we decided to go elsewhere for a change. Peter said that we would be back. He was correct!!! Peter's responsiveness to our wishes was incredible. He is extremely efficient, straightforward and courteous. He has always honored his commitment to us. We walked out the same day with our new car! I am so happy to be back at Lexus! Thank you Peter and all the wonderful employees of Lexus of Bridgewater. More
I was buying a car for my father who is a senior citizen and does not like to be pressured in anything he does. Our salesman was very patient and took he's time. The overall experience was very pleasurable and does not like to be pressured in anything he does. Our salesman was very patient and took he's time. The overall experience was very pleasurable. We were treated with the up most respect. I was very impressed with everything from the time we walked in till we drove off the lot with my fathers Lexus. More
We originally went to a different Lexus dealership and the customer service was awful. We then decided to visit Lexus of Bridgewater and that is where we met Joe Fass. He made buying a car a pleasant ex the customer service was awful. We then decided to visit Lexus of Bridgewater and that is where we met Joe Fass. He made buying a car a pleasant experience. My husband has always said that buying a new car was a painful experience but when we left Lexus of Bridgewater and Joe Fass, he stated that it was actually fun. Joe Fass went above and beyond our expectations. We will definitely go back to Lexus of Bridgewater and see Joe Fass for our next class. More
Joe did a great job of selling the hybrid vechicle. He spent a long time explaining the car to me and took care of quite a few of the technology features for me. I would recommend Joe as the sales person spent a long time explaining the car to me and took care of quite a few of the technology features for me. I would recommend Joe as the sales person to have if you are interested in owning a Lexus. More