Lexus of Bridgewater

Our experience at Lexus of Bridgewater has been a pleasant one over the past six years. We want to thank Joe Fass and Lexus of Bridgewater for the wonderful experience. Joe is the reason we keep come pleasant one over the past six years. We want to thank Joe Fass and Lexus of Bridgewater for the wonderful experience. Joe is the reason we keep comeing back. This is our first time with RX350 Joe took the time and explained things that we did not understand. WE would like to thank Joe Fass and the Lexus of Bridgewater Team for a wonderful experience. Joe is more than a saleman, he is our friend. Jon and Pauline More

I was all set to take delivery from a dealer in NY. I saw the car in the rain. When it was delivered it had pitting over 3/4's of the car. I stopped the deal. I was surprised that a lexus pre-certified saw the car in the rain. When it was delivered it had pitting over 3/4's of the car. I stopped the deal. I was surprised that a lexus pre-certified car could be sold in such poor condition. I was also amazed that a dealer could list a price on the internet and then add a dealer fee of $995. This seems like false advertising. I also went to edison lexus and asked for a lease price on a new es350. The sales manager gave me a hard time and pretty much said if I don't take a test drive I can't get a price. Bridgewater lexus was a breath of fresh air. I was pretty under-dressed when I came in and they treated me very well. This guy Joe Fass treated me honestly and fairly. He not only provided me with a fair deal on a great car but also gave me a great buying experience. All you car salesmen out there, take a lesson from Joe, don't make selling a car a win-loose situation between you and your customer. If you provide an enjoyable buying experience you will receive more referrals, more repeat business and make more money. Bottom line - Joe Fass and Bridgewater Lexus are class acts. More

This is the third Lexus that I have purchased from Joe. The quality of their cars, his professionalism, and extensive knowledge keep me coming back to him. I highly recommend Lexus of Bridgewater and Joe The quality of their cars, his professionalism, and extensive knowledge keep me coming back to him. I highly recommend Lexus of Bridgewater and Joe Fass to anyone looking to buy a new car. Thank you! More

This recommendation is exclusively for the Lexus of Bridgewater SERVICE DEPARTMENT. The service at this dealership is fantastic. The people are friendly and attentive, the technicians know their stuf Bridgewater SERVICE DEPARTMENT. The service at this dealership is fantastic. The people are friendly and attentive, the technicians know their stuff. Drive through enclosed service area, and a comfortable waiting area. Not only is the car fixed right, it is returned freshly washed every visit. Look for Walter to greet you, and Joel has been amazing as our Service Consultant. Unfortunately the sales department is horrendous and we will not purchase another vehicle from this dealership. After dealing with the sales department I swore I would NEVER purchase another Lexus vehicle but my wife does not want to give up the wonderful service department at Lexus of Bridgewater so she holds on to her 8 year old car rather than lose Joel & Walter. I could not really appreciate this until this past week when my wife really required assistance and they were there for her. In a big way. That means a lot when you are miles away and unable to be there yourself. After this week I will reconsider my stance on purchasing another Lexus but not my commitment NOT to purchase it from their loathsome sales department. Many thanks to all that have been so wonderful, helpful, and friendly each and every service visit. We will continue to support you, and speak very highly of the Lexus of Bridgewater Service Department. We will also continue to tell everyone how terribly we were treated by the sales department, never, ever, have we been treated in such an unprofessional, condescending manner... and this was as repeat customers! Service: two solid thumbs up Sales: not even worth the physical effort to turn both thumbs down. More

My experience with Bridgewater Lexus and Joe Fass was exceptional from start to finish. I got a great certified pre-owned car backed by the Lexus warranty at a great price. I highly recommend both the exceptional from start to finish. I got a great certified pre-owned car backed by the Lexus warranty at a great price. I highly recommend both the dealership and the salesman. I have absolutely no complaints. More

This was the first time I had been car shopping in over 10 years. I was not sure what I really wanted and was shopping all types of cars and car brands. Joe unlike others I met with listened to my concer 10 years. I was not sure what I really wanted and was shopping all types of cars and car brands. Joe unlike others I met with listened to my concerns and wants in a car. His knowledge of the products Lexus offers was a real education to me. He put me at ease as I did my test drive. There were no games, gimmicks or pressure. He let me walk out of the dealership after my first visit with no pressure of the need to buy. I went to other dealerships and test drove other cars, none gave me the education on their vehicles or made me feel as comfortable as I did at Lexus of Bridgewater. When I returned to Lexus of Bridgewater over a month later Joe again treated me with respect and care. He made the selection process and pricing process easy and pressure free. He took the time to go over the vehicle from back to front when I picked it up. That extra time and hands on service made me feel that I could use the many features on my own as soon as I left the dealership. It was also nice to know that Joe was willing to speak to me at any time to re-review or answer any questions I might have even months or years after I had purchased the vehicle. Thank you to Joe and all those at Lexus of Bridgewater for making this a great experience. More

It was a pleasure working with Lexus of Bridgewater. Joe Fass was professional, forthright and service-oriented. He was friendly and had a good sense of humor. I also enjoyed working with Lee Halpert and Fass was professional, forthright and service-oriented. He was friendly and had a good sense of humor. I also enjoyed working with Lee Halpert and Scott Giarraffa--they too did a great job. I would certainly go back to Lexus of Bridgewater to buy another car. More

This is the second time I have purchased a car from Lexus of Bridgewater, and the experience just keeps getting better. I didn't think the first time could be topped, but i was wrong. From the early discussi of Bridgewater, and the experience just keeps getting better. I didn't think the first time could be topped, but i was wrong. From the early discussions of my needs about trading in and buying, they could not have been more helpful and wonderful. Ron Joffee runs an amazing shop. Lee is simply the best sales mgr i have ever dealt with in the automobile industry. he always finds a way to help you make the "deal" work for you. Ed carlock took as much time as I needed to deliver the car to me and teach me everything I needed to know about my new amazing Lexus. Thank you so much to everyone at Lexus of Bridgewater for such a great experience from start to finsh!! More

Jerrell was one of the most Professional salesman I have dealt with in a while. I had one of the best experiences dealing with him and the dealership in general when I got my 2008 Certified ES 350 ON 4/23/2 dealt with in a while. I had one of the best experiences dealing with him and the dealership in general when I got my 2008 Certified ES 350 ON 4/23/2011. I am yet to go there for my first oil change, however I am sure the experience will be a pleasant one. More

Very professional and respectful. They went out of their way to make sure you get the right car for you! They located cars throughout the east coast so I could get the color I wanted. Finance was easy as th way to make sure you get the right car for you! They located cars throughout the east coast so I could get the color I wanted. Finance was easy as there was a promotion currently running and they provided the Lexus loyalty offer. More