Lexus of Bridgewater

This was the best major purchase experience that I've ever had! Joe Fass really impressed me from day one with his prompt response to my voice message. We live out of state and found this car online bu ever had! Joe Fass really impressed me from day one with his prompt response to my voice message. We live out of state and found this car online but were a little reluctant to make the purchase from afar. However, Joe quickly eased our fears with his courteous, patience, and very accommodating demeanor. He ensured that we arrived in NJ safely and even picked us up from the airport. I don’t know anything about the other salesman but I highly recommend that if you’re in the market for a Lexus, go to Lexus of Bridgewater, and specially request Joe Fass as your salesman. Our experience was over the top and will definitely be one that we'll remember for the rest of our lives. To top it all off we're the proud owners of a gorgeous Lexus IS350C and I can undoubtedly say that I'll be a Lexus driver for life. More

Chose this dealership based on the selection available. Behind the scenes activities seemed to take longer than needed. Spat over who's customer we should have been should have been resolved without us -- Behind the scenes activities seemed to take longer than needed. Spat over who's customer we should have been should have been resolved without us -- or, as we suggested, we should have been asked if we had had any contact prior to walking in. Our salesperson was very helpful, and went out of his way to see that we had a good experience. More

Went to Lexus dealer to buy a new vehicle. had dealt with Peter Chan 10 years ago when we bought our first Lexus and happy to see that he was still there !! Peter is a very nice salesperson and we were happy Peter Chan 10 years ago when we bought our first Lexus and happy to see that he was still there !! Peter is a very nice salesperson and we were happy to deal with him again after 10 years; He remembered us too. The finance Manager Derrick was another nice guy... he was so pleasant to talk to. Overall, I find the Dealership and the folks there very nice. I would go back there again. Is it not reassuring to see the Longevity of the sales staff; many of the sales people we saw 10 years ago are still there.... More

We choose Joe Fass as our sales because of the excellent comments about him on this website. Joe is friendly and honest. There is absolutely no pressure from him to make a decision on the spot. It i comments about him on this website. Joe is friendly and honest. There is absolutely no pressure from him to make a decision on the spot. It is one of our best in shopping for car experience. If we decide to buy RX350, we will choose him in no time. James and Lee More

From the moment I placed my initial call, I was greeted with positive, customer focussed, service. They could not have been more accommodating, and encouraged me to try the car out, ask questions and take with positive, customer focussed, service. They could not have been more accommodating, and encouraged me to try the car out, ask questions and take my time. The end result was a seamless, easy, delightful transaction and I am certain that any service experience I have will be met with the same professionalism as I found during my sales experience. Lexus of Bridgewater made the typically unpleasant experience of buying an expensive car a true pleasure. Thank you! More

I'm delighted with my 350 and I hasve Nick to thank for familiarizing me with the computer system. He's a whiz and has the patience of a saint. I now understand and use the computer. That Go Home featur familiarizing me with the computer system. He's a whiz and has the patience of a saint. I now understand and use the computer. That Go Home feature gives me the freedom to go anywhere and know I'll get home. I can see that Nick has great value because of his technical computer knowledge and overall service abilities. More

The salesperson was very responsive, friendly, informative and willing to take the time to explain things. Good personal service. Nothings appeared too much trouble and would highly recommend. informative and willing to take the time to explain things. Good personal service. Nothings appeared too much trouble and would highly recommend. More

We went in to look for a replacement for our 11 year old RX300, today was our fourth vehicle purchase from Lexus of Bridgewater and each time we feel that the level of care given our needs was not only exce RX300, today was our fourth vehicle purchase from Lexus of Bridgewater and each time we feel that the level of care given our needs was not only excellant but better than the previous. It had been a number of years since our last visit to the Showroom and we were told by our Service Advisor to speak with Tim Macpherson. Tim along with Max Campbell spent considerable time showing us a number of models and options that helped guide us come to our final decision. Max was not only attentive to our needs and concerns but he gave us a great deal of insight that helped us cement our decision. With Tim and Max's help we walked out the same day with a new vehicle and felt that all of our expectations were not only met but exceeded. This along with the outstanding work that the Service department does insures that Lexus of Bridgewater is the only place we go for our vehicle needs. More

This is the forth car I have gotten from Lexus of Bridgewater. Everyone is extremely professional and very helpful. This is the first time Joe Fass and I met and did business together. I would sen Bridgewater. Everyone is extremely professional and very helpful. This is the first time Joe Fass and I met and did business together. I would send anyone I know to him. I fully relate to the saying "people buy from people" being a salesperson myself for ten years. Joe knows how to sell and he's a great person. Thanks for the prayers, Joe. More

We were moving back to the US from an overseas assignment and needed a new car for my wife. Joe was extremely understanding of our needs and explained the car and its features at great length to us. He did and needed a new car for my wife. Joe was extremely understanding of our needs and explained the car and its features at great length to us. He didn't push but allowed us to ask as many questions as needed to help us arrive at a decision. We had all these apprehensions of a 'car salesman' and Joe just made us feel very comfortable with our own decision process. We had to time our delivery to our arrival back to the US and Joe worked with us to get it all set up just right. On the D-day, he even picked me up from the rental location closeby...just one of the many things that he does to make the experience feel just right! Thanks Joe for making the purchase so smooth. We will look forward to enjoying the car and will be back to get our next one! More