Lexus of Bridgewater

Joe is the ultimate salesperson--knowledgeable, informative, friendly, and efficient. He spent a great deal of time finalizing the best possible purchase price, and then he spent an even longer ti informative, friendly, and efficient. He spent a great deal of time finalizing the best possible purchase price, and then he spent an even longer time explaining all the many features of my 2011 ES upon delivery. I have nothing but the highest praise for the professionalism with which my entire purchase was handled. Joe is a man who has total understanding not only of the vehicle itself, but also of the nee for the driver to be thoroughly at home with this beautiful and complex automobile. I would say, too, that he has a delightful sense of humor and serves as a marvelous representative of a truly exceptional dealership. This is the second Lexus I have purchased at Lexus of Bridgewater, and it will not be the last. All sales personnel are terrific at their jobs, but Joe has something special that makes him a joy to do business with and a real pleasure to know. Also to be commended is the unparalled quality of the Service Department. My car will never be serviced anywhere else. More

Joe Fass is a pleasure to do business with. From the moment I arrived, and right through to when I happily left in my certified preowned ES 350, he was friendly, accomodating, knowledgeable, and honest. moment I arrived, and right through to when I happily left in my certified preowned ES 350, he was friendly, accomodating, knowledgeable, and honest. He really went the extra mile to make me happy and I very much appreciate the extra time he took to show me every facet of my car before I left the lot. He has pride in Lexus, the dealership, and making people happy - and it shows! More

This was the best major purchase experience that I've ever had! Joe Fass really impressed me from day one with his prompt response to my voice message. We live out of state and found this car online bu ever had! Joe Fass really impressed me from day one with his prompt response to my voice message. We live out of state and found this car online but were a little reluctant to make the purchase from afar. However, Joe quickly eased our fears with his courteous, patience, and very accommodating demeanor. He ensured that we arrived in NJ safely and even picked us up from the airport. I don’t know anything about the other salesman but I highly recommend that if you’re in the market for a Lexus, go to Lexus of Bridgewater, and specially request Joe Fass as your salesman. Our experience was over the top and will definitely be one that we'll remember for the rest of our lives. To top it all off we're the proud owners of a gorgeous Lexus IS350C and I can undoubtedly say that I'll be a Lexus driver for life. More

Chose this dealership based on the selection available. Behind the scenes activities seemed to take longer than needed. Spat over who's customer we should have been should have been resolved without us -- Behind the scenes activities seemed to take longer than needed. Spat over who's customer we should have been should have been resolved without us -- or, as we suggested, we should have been asked if we had had any contact prior to walking in. Our salesperson was very helpful, and went out of his way to see that we had a good experience. More

Went to Lexus dealer to buy a new vehicle. had dealt with Peter Chan 10 years ago when we bought our first Lexus and happy to see that he was still there !! Peter is a very nice salesperson and we were happy Peter Chan 10 years ago when we bought our first Lexus and happy to see that he was still there !! Peter is a very nice salesperson and we were happy to deal with him again after 10 years; He remembered us too. The finance Manager Derrick was another nice guy... he was so pleasant to talk to. Overall, I find the Dealership and the folks there very nice. I would go back there again. Is it not reassuring to see the Longevity of the sales staff; many of the sales people we saw 10 years ago are still there.... More

We choose Joe Fass as our sales because of the excellent comments about him on this website. Joe is friendly and honest. There is absolutely no pressure from him to make a decision on the spot. It i comments about him on this website. Joe is friendly and honest. There is absolutely no pressure from him to make a decision on the spot. It is one of our best in shopping for car experience. If we decide to buy RX350, we will choose him in no time. James and Lee More

From the moment I placed my initial call, I was greeted with positive, customer focussed, service. They could not have been more accommodating, and encouraged me to try the car out, ask questions and take with positive, customer focussed, service. They could not have been more accommodating, and encouraged me to try the car out, ask questions and take my time. The end result was a seamless, easy, delightful transaction and I am certain that any service experience I have will be met with the same professionalism as I found during my sales experience. Lexus of Bridgewater made the typically unpleasant experience of buying an expensive car a true pleasure. Thank you! More

I'm delighted with my 350 and I hasve Nick to thank for familiarizing me with the computer system. He's a whiz and has the patience of a saint. I now understand and use the computer. That Go Home featur familiarizing me with the computer system. He's a whiz and has the patience of a saint. I now understand and use the computer. That Go Home feature gives me the freedom to go anywhere and know I'll get home. I can see that Nick has great value because of his technical computer knowledge and overall service abilities. More

We went in to look for a replacement for our 11 year old RX300, today was our fourth vehicle purchase from Lexus of Bridgewater and each time we feel that the level of care given our needs was not only exce RX300, today was our fourth vehicle purchase from Lexus of Bridgewater and each time we feel that the level of care given our needs was not only excellant but better than the previous. It had been a number of years since our last visit to the Showroom and we were told by our Service Advisor to speak with Tim Macpherson. Tim along with Max Campbell spent considerable time showing us a number of models and options that helped guide us come to our final decision. Max was not only attentive to our needs and concerns but he gave us a great deal of insight that helped us cement our decision. With Tim and Max's help we walked out the same day with a new vehicle and felt that all of our expectations were not only met but exceeded. This along with the outstanding work that the Service department does insures that Lexus of Bridgewater is the only place we go for our vehicle needs. More

The salesperson was very responsive, friendly, informative and willing to take the time to explain things. Good personal service. Nothings appeared too much trouble and would highly recommend. informative and willing to take the time to explain things. Good personal service. Nothings appeared too much trouble and would highly recommend. More