
Lexus of Bridgewater
Bridgewater, NJ
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I went to Lexus of Bridgewater to buy a used car. I met Joe and he took very good care of me. Easily the best experience buying a used car yet, and I would defiantly recommend him to anyone. Next time I am Joe and he took very good care of me. Easily the best experience buying a used car yet, and I would defiantly recommend him to anyone. Next time I am in the market for a vehicle, I will be sure to come back. More
This was my first car purchase "on my own" and Joe treated me with respect and patience as he answered all my questions and demonstrated all the features on the car. I spent 7 hours with Joe in t Joe treated me with respect and patience as he answered all my questions and demonstrated all the features on the car. I spent 7 hours with Joe in two days...half of that time for the purchase, and half for the delivery of the car. Again, he took extra time to explain all the features rather than just send me on my way to figure it all out at home. I never felt any pressure nor impatience during my whole experience. I feel I now have a car that I paid a fair price for, and is backed by an amazing warranty. Scott answered all my questions financially, and honored the APR rate I saw on line that was one month old. The dealership will be paying the extra 1% to make up the difference...isn't that unheard of in today's day and age??! I felt my entire experience was great... and I know that I will be treated with the same great customer service in the years to come. I will most definitely recommend this dealership to my friends and family, and tell them they can't buy a car from anyone other than Joe Fass! I'm planning on driving a Lexus for all my cars after this one as well. Thanks Joe and Scott!! :o) More
i found joe fass to be knowlegible. courteous and interested. he knew his product quite well and was able to show us all about bthe lexus. he made a great personal appearance and was fun to do busine interested. he knew his product quite well and was able to show us all about bthe lexus. he made a great personal appearance and was fun to do business with.----F.X. DWYER More
I am a repeat customer to Joe Fass. Each time that I I am a repeat customer to Joe Fass. Each time that I have worked with him he has given the maximum effort and time to making my leasing experience a I am a repeat customer to Joe Fass. Each time that I have worked with him he has given the maximum effort and time to making my leasing experience a pleasure. This rating is well deserved because Joe is always a professional and keeps Bridgewater Lexus in good standing. More
Lexus of Bridgewater and David Sommerstein were a pleasure to deal with in the purchase of my first Lexus! I knew exactly what I wanted so we were able to make a deal and prepare all the paperwork ov pleasure to deal with in the purchase of my first Lexus! I knew exactly what I wanted so we were able to make a deal and prepare all the paperwork over the phone. When we went to pick it up, everything was ready to be be signed and the car is great! More
I was extremely pleased when visiting Lexus of Bridgewater for the first time. My pre-owned vehicle is pristine and perfect, and was treated like a customer who was buying new. Ed was more than he Bridgewater for the first time. My pre-owned vehicle is pristine and perfect, and was treated like a customer who was buying new. Ed was more than helpful during the test drive, paperwork, and gave so much attention when showing me the many features of the car. I would recommend this dealer to all and Ed has the sincerity and helpfulness that I was looking for. More
This is my second Lexus (my trade in was 9 years old). I returned to this dealership because I knew I could count on the service department to take excellent car of my new car. My sales consultant was Peter returned to this dealership because I knew I could count on the service department to take excellent car of my new car. My sales consultant was Peter Chan. He was extremely helpful and knowledgeable about my new RX350. He very patiently explained all the bells and whistles on the car. I would certainly work with him again. More
I just purchased my fourth Lexus from Lexus of Bridgewater! This should speak for itself on how highly I rate this dealership. The facility is spacious, clean and inviting. All of the staff is hel Bridgewater! This should speak for itself on how highly I rate this dealership. The facility is spacious, clean and inviting. All of the staff is helpful and friendly - from the service people to customer service to management. I must however, highlight Joe Fass. As a sales, marketing and public relations person all my life,I can honestly say that Joe Fass is one of the finest sales individuals I have ever encountered. He listens. He wants the customer to be happy. His personal attention to the customer along with his exceptional knowledge of these cars is unparalleled. He takes the time to teach you everything you need to know about the workings of your car.You drive your car off the lot feeling totally confident and happy with your purchase. He follows up after the sale and he is always available with any questions you have beyond. In 1997, I purchased my first Lexus. Joe Fass was new to the dealership. I was his 3rd or 5th customer. Yesterday I purchased my fourth car. Fourteen years later, Joe Fass has the same enthusiasm, the same superior knowledge, the same patience, the same attention to detail, and the same personal charm. It's personal. He cares. I very highly recommend Joe Fass to anyone interested in purchasing a Lexus. You will be happy you went out of your way to find him. More
We were looking for a used car for our daughter who graduated last year and started working. We opted for Lexus because of its great reputation and previous experience with Lexus cars. We zeroed in o graduated last year and started working. We opted for Lexus because of its great reputation and previous experience with Lexus cars. We zeroed in on the RX350 based on our research. Joe was the perfect salesman to deal with. He was polite, courteous and very professional. He took the time to review the details of the car with us and even offered to go over the details again with our daughter. Anthony F. Paredes More