
Lexus of Bridgewater
Bridgewater, NJ
Filter Reviews by Keyword
By Type
Showing 1,198 reviews
I've bought vehicles from Lexus of Bridgewater in the past and they've always been a pleasure to deal with. This was my first time working the Joe Fass, but it will not be the last. Joe, besides being a past and they've always been a pleasure to deal with. This was my first time working the Joe Fass, but it will not be the last. Joe, besides being a true gentleman, is extraordinarily competent. He went out of his way to find the exact color/model we were looking for and made the entire car-buying process truly enjoyable. More
This is my 5th Lexus all leased with the assistance of Joe Fass. Joe is not only an exceptional saleperson, but a tremendous person as well. He makes each leasing experience a pleasure. He is the cosummat Joe Fass. Joe is not only an exceptional saleperson, but a tremendous person as well. He makes each leasing experience a pleasure. He is the cosummate professional.I am a Financial Services professional and truly appreciate the value of a professional endorsement. I would refer Joe to anyone seeking to buy or lease a great Lexus vehicle. I consider Joe to be a friend. More
Easy transaction. Joe & Adam plus all the other employees were professional, polite & knowledgeable. They really work with you to get you the car you want. employees were professional, polite & knowledgeable. They really work with you to get you the car you want. More
Joe is the best car dealer I have ever dealt with. He is the most knowledgeable sales professional, and enhanced the overall experience for me and my family. He is extremely professional as well as patient the most knowledgeable sales professional, and enhanced the overall experience for me and my family. He is extremely professional as well as patient. More
Bought a Lexus from this dealership two years ago and love the service they provide. I went back last week to buy another car (GX)and was helped by Peter Palma. It was late on a Saturday and just befor love the service they provide. I went back last week to buy another car (GX)and was helped by Peter Palma. It was late on a Saturday and just before closing. I liked the car and thought the pricing was fair but was surprised by the height of the vehicle. I had just moved into a new house that is 50 years old and had a low garage height. I was concerned that it wouldn't fit and wasn't sure what the exact height of my garage was. Peter offered to drive the car to my house (15 miles away) and check the fit. Again, it was Saturday about 30 minutes before closing and Peter had plans for the evening. I told him I didn't want to ruin his evening and that I would come back on Monday if the measurements worked out. Peter insisted and we drove to my house. The car fit. I would never have thought a rep from a dealership would provide that kind of service. Thanks again Peter. More
My husband and I were looking for a new car and our first dealership we stopped at was Lexus of Bridgewater. We spent an hour with Joe Fass, did a test drive of the Lexus RX and decided there was no need to dealership we stopped at was Lexus of Bridgewater. We spent an hour with Joe Fass, did a test drive of the Lexus RX and decided there was no need to waste time visiting other dealership. We decided from this one hour experience with Joe, that Lexus was perfect for us. Joe was extremely informative, friendly and took the time to explain every detail, even the smallest questions we had about the car...he knew everything and was a wealth of knowledge. He wanted to make sure we had all the information to make the big decision of new car and feel comfortable and good about it. I've never had such a great experience at a car dealership before! We also met with Adam Brenner, who made sure we were very comfortable with the prices and our financial situation. He took the time to explain everything to us in great detail, did not try to push or sell us on anything and did not rush. Overall, the entire experience from when we first walked in the door, until we left with our new car was extremly positive. It was helpful to read on dealerrater.com about Joe and this dealership and would recommend the site to any car buyers! More
Excellent experience!!! I recently purchased a certified pre-owned model from Lexus of Bridgewater and Peter Palma did a wonderful job! I have never been more satisfied with a purchase - of any kind. He pro pre-owned model from Lexus of Bridgewater and Peter Palma did a wonderful job! I have never been more satisfied with a purchase - of any kind. He provided a no pressure environment in which I could accurately judge the vehicle I had come to test drive. He was patient as I asked questions and inspected several other years of the same model for comparison purposes. He and Lexus of Bridgewater were able to give an extraordinarily competitive offer on my trade-in ($1000 more than the next highest area Lexus dealer). They also had the most competitive pricing in the PA/NJ/NY/CT on the pre-owned model that I was interested in. Thank you Peter and the entire team at Lexus of Bridgewater - I really appreciate your help! I will be sending my friends your way and I will be back for my next purchase! More
Very friendly, attentive, informative. Did not waste my time as often has happenned at dealers. I took advantage of Lexus waving final 6(5 in my case) lease payments. However I had some significant damag time as often has happenned at dealers. I took advantage of Lexus waving final 6(5 in my case) lease payments. However I had some significant damage to the vehicle. Sales manager(Lee) looked at the car for maybe 30 seconds and took it back at no charge. I realize that he did this based on his own circumstances/wanting me in another lease/etc, but still doubt many others would have done the same as quickly and easily. Joe Fass, sales representative knows the cars inside/out and makes sure you know it as well as possible also. More
Never met a salesperson to spend an unlimitted time during car delivery. The price was fair. Joe was very friendly and accomodating. Car delivered on time. Overall pleasent experience. during car delivery. The price was fair. Joe was very friendly and accomodating. Car delivered on time. Overall pleasent experience. More
We bought 2 Lexus cars from Joe Fass 10 years ago and had a great experience with his knowledge of the Lexus brand. When we were ready to purchase another car, we wanted the same great experience as the las a great experience with his knowledge of the Lexus brand. When we were ready to purchase another car, we wanted the same great experience as the last time and Joe was still at the dealership. Again, he was knowledge and helpful. He explained and demonstrated all the features on the car clearly and precisely. You are in very good hands when Joe helps you and I would highly reccommend him to others. More