Lexus of Bridgewater
Bridgewater, NJ
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This is the sixth car I have bought from this dealer ship. Joe Fass has been a great salesman for my family, he knows everything about All the vehicles that we have bought. The service department is on ship. Joe Fass has been a great salesman for my family, he knows everything about All the vehicles that we have bought. The service department is one of the best we have dealt with. More
The is the second car I have bought from Joe Fass in 3 years and the reason is that Joe has earned my business by being the most knowledgeable, thorough, friendly, humorous salesperson I have ever had the years and the reason is that Joe has earned my business by being the most knowledgeable, thorough, friendly, humorous salesperson I have ever had the pleasure of working with. Most salespeople are in the business of selling cars. Joe knows and acts differently. He is in the customer satisfaction business. I know about his grandchildren and he knows about mine. He takes the time to a) find out about the customer-his/her needs, driving habits b)truly collaborate with the customer so that the buying experience is a search for the perfect car for that person and c)shepherd the customer through the bewildering array of potential extras without being pushy and has said on more than one occasion, "do you really need that". I have never felt rushed nor have I ever had any salesperson, except Joe, sit in my new car with me and give me a personal tutorial. It's the little things that mean so much, for example, he takes a picture of the customer next to the car and sends it. I cannot give enough kudos to this unique individual. Thanks, Joe, for making the experience pleasurable. More
Everyone was very friendly and helpful I have always leased or bought from this dealership this is my fourth car. I would def go back again if when I buy or lease. The price it could always be bett leased or bought from this dealership this is my fourth car. I would def go back again if when I buy or lease. The price it could always be better and thats with anything you buy. Thank you More
good all around experience. professional, no games to the point. if you nwant a Lexus go here and deal with Joe. The staff is pleasant, friendly very attentive. The service department is clean, efficent and point. if you nwant a Lexus go here and deal with Joe. The staff is pleasant, friendly very attentive. The service department is clean, efficent and prompt. a good all around experience. More
Joe Fass was very good to work with and very helpful as we moved forward with closing the transaction on our RX 350. His deep experience in sales and relationship-building with his clients were key element we moved forward with closing the transaction on our RX 350. His deep experience in sales and relationship-building with his clients were key elements in swaying us in favor of transacting with Joe and Lexus of Bridgewater. We had been in discussions with two other dealerships, but did not find the same quality of support to complete the transaction. I would strongly recommend Joe and Lexus of Bridgewater as a team of thorough professionals who succeeded in making the car buying experience a pleasant one for us. More
It was a pleasure visiting the state of the art showroom of Bridgewater Lexus. Sales rep Joe Fass is very experienced in what he does and is a pleasure to work with. I highly recommend this dealership and w of Bridgewater Lexus. Sales rep Joe Fass is very experienced in what he does and is a pleasure to work with. I highly recommend this dealership and will continue to buy cars here. More
I visited about 6 different car dealership (viewing both American and foreign) before determining that my next car would be a Lexus. By far, Joe Fass did a terrific job in my decision to buy my first Lexus American and foreign) before determining that my next car would be a Lexus. By far, Joe Fass did a terrific job in my decision to buy my first Lexus. I could immediately imagine the benefit of the RX 350 for me and my family. Found the safety features in the Lexus was beyond any other vehicles I had seen. After my initial visit with Joe at Bridgewater Lexus, I knew that I would be back; it was only a matter of time! For me, the process took a while, but Joe was always patient and available to my endless questions. I look forward to many enjoyable hours in my new Lexus. More
Lexus of Bridgewater is beyond great dealership to deal with. I recently purchased a Lexus GS from Joe Fass and found him to be very knowledgable about not only the Lexus but other vehicles that I was con with. I recently purchased a Lexus GS from Joe Fass and found him to be very knowledgable about not only the Lexus but other vehicles that I was considering including the Mercedes, BMW, Infinity and Audi. The treatment and customer service was beyond my expectaions and the value for the vehicle was also excellent. I was thrououghly impressed with the quality of the vehicle and customer service from Joe and the staff and Bridgewater Lexus - Yours Truly, A Happy Bridgewater Lexus Customner More
I have dealt with Joe for many years. He knows the product he is selling inside and out and is always willing to do anything he can to help in any situation with the vehicle even coming to my home to product he is selling inside and out and is always willing to do anything he can to help in any situation with the vehicle even coming to my home to make sure the garage door opener works. He worked with me to get a good deal with a trade in and a price on a new vehicle. I would definitely recommend Joe to any of my friends or relatives. More
Actions speak louder than words. That is the case with this Lexus dealer. Their outstanding customer service has resulted in me leasing our fourth car from Lexus of Bridgewater. They excel at customer s this Lexus dealer. Their outstanding customer service has resulted in me leasing our fourth car from Lexus of Bridgewater. They excel at customer service, integrity, and attention to details. Our salesman, Joe Fass is a key factor that keeps us coming back. He continually demonstrates excellent product knowledge, and listens to his customers’ needs rather than just trying to push a car out the door. He is the standard that all car sale people should be judged by. Our satisfaction is what everyone at the dealership is focused on; from the receptionist to the service department and the finance manager who walked us thus the paperwork needed to be signed before they delivered the car. Before we left our salesman went over all of the cars features and followed up the next day to ensure we did not have any questions. I can’t say enough about the professional approach that Lexus of Bridgewater takes in selling cars. More