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Lexus of Bridgewater

Bridgewater, NJ

4.8
1,198 Reviews

1550 US-22

Bridgewater, NJ

08807

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Showing 1,198 reviews

December 27, 2012

After speaking with a sales associate regarding a car they had posted for sale I drove an hour and a half to purchase the vehicle. The sales associate was aware that I was on my way and when I arrived so More

by nsanchez32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Jan 10, 2013 -

Lexus of Bridgewater responded

Lexus of Bridgewater wrote on 12/28/2012 10:55:18 AM: We apologize for the situation as it developed. Our salesperson asked you to leave a deposit during the phone conversation and you declined to do so. During the time that you were traveling to our dealership another client was in the dealership and had agreed to purchase this vehicle. Unfortunately this appears to be a timing and communications issue. We would like to locate a comparable car for you. Please let us know if you would like us to proceed. Please contact Christa Cottrell at 732-271-4000 ext 293.

December 18, 2012

The service at the dealership was impeccable as was the staff that helped us with our new truck after Hurricane Sandy. Lee was amazing every step of the way, from beginning to him personally delivering my More

by Liz M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
October 26, 2012

We bought our first lexus at Ray Catena N.J. We had good experience with them and we tried to buy it from them again, but this dealership in Bridgewater offered much better deal for us and Carol with manage More

by princess5256
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
October 17, 2012

I purchased my first Lexus recently. I was extremely impressed with the salesman Wayne DeGroff's knowledge and professionalism. He did a great job demonstrating and explaining the many features my vehic More

by zaki854
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Mora, Wayne Degroff
October 16, 2012

Shana and the other service consultants I have dealt with at Lexus of Bridgewater are very attentive to my needs and always explain the repairs needed. I am very comfortable doing business with this dealers More

by vacarita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shana Sarcona
October 15, 2012

the best dealer and service i have ever seen. MARY does a super job in service. e2verything she promices gets done and the right way. Ron the service manager is also a pleasure to deal with. jack conaty More

by jack conaty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Gwinnett, Mary Williamson
October 15, 2012

My wife and I came in to this dealership and were greeted by Lee Halpert. From the moment we came in, we were treated with exceptional service and were explained everything to the smallest details. Lee defi More

by duron661
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
October 09, 2012

Mary and the Lexus service staff are incredible. We have three vehicles with Lexus and, therefore, go to Lexus of Bridgewater for our service needs frequently. Even though there is a closer dealership to u More

by Mparis2006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Gwinnett, Andrew Watson, Jerry Burt, Mary Williamson, Shana Sarcona
October 08, 2012

The only place I have ever taken my Lexus. Great in every aspect. I have worked with several of the associates and each and every one of them has been professional and knowledgeable. The customer ser More

by jgbaer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Watson
October 08, 2012

What can you say about perfection? I was called about a possible recall item. When I returned the call, a service date was set up immediately for within a day or two. Upon arrival, Jerry Burt explained More

by Grace Hulbert`
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Burt
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