Lexus of Bridgewater
Bridgewater, NJ
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Went to schedule my first service visit. Person that scheduled was pleasant and very helpful. Later I was called back from someone in the service department to "set the ground rules"!!! are you kidding scheduled was pleasant and very helpful. Later I was called back from someone in the service department to "set the ground rules"!!! are you kidding me! after have cars serviced at Ray Catena Lexus for almost 10 years I was never so shocked. More than that, after spending close to 60K on a new lexis, I certainly don't need to have the service professional call me to tell me about how difficult his job is and how he has to prioritize. All I wanted is my car serviced. Really, take a lesson from Ray Catena Lexus service department. You're happy to drive an hour for their customer service. I bought the car from Kurt. He seemed okay. More
When I arrived at the Lexus dealership in Bridgewater I was most fortunate to encounter sales person Dave Santos. The experience of buying a new Lexus (my 3rd) was an enjoyable event because of Dave Santo was most fortunate to encounter sales person Dave Santos. The experience of buying a new Lexus (my 3rd) was an enjoyable event because of Dave Santos. He was not only very friendly and personable but he was willing to listen to us and to take our suggestions seriously. He did not try to strong arm us into purchasing a new car. He negotiated with us and tried to accommodate our point of view, sometimes he was not able to do so but he handled it in a nice way. Dave Santos made our time at the dealership a stress free and relaxing one. Buying a new car has been at times very stressful, this time not so much. Dave Santos gives car salespeople a good name! I would not hesitate to recommend him to my friends. All the people we encountered from the very gracious receptionist to the document specialist who handled our license tranfer and the volume of paper I had to sign made the evening a pleasant experience. Ellen Smith Piscataway, NJ More
Buying a car is an important and stressful decision. The staff at Lexus of Bridgewater made it a little less stressful because of their professionalism. We arrived there at 12PM and left with our beautiful staff at Lexus of Bridgewater made it a little less stressful because of their professionalism. We arrived there at 12PM and left with our beautiful RX350 shortly after 6PM. It was a very long day but the staff made sure that we were informed and comfortable throughout the day. We would like to thank Rodger, Adam, and Carol for their great customer service and for making the experience so personable. We would highly recommend this dealership! More
Amazing experience here! We had been looking to buy or lease a CT200h and checked out several Lexus dealerships regarding leasing options and purchasing price. We set out our quest by visiting Lexus of Br lease a CT200h and checked out several Lexus dealerships regarding leasing options and purchasing price. We set out our quest by visiting Lexus of Bridgewater and never looked back. We were welcomed by very friendly service from Debbie right at the start. Our sales consultant, Sirad, worked with us throughout the entire process and made things as painless as possible. He effectively communicated our price objective to Adam and Lee who then creatively worked out an excellent payment plan for us. We were thoroughly satisfied with their friendliness, openness, honesty and willingness to work out options that best suited our needs. Overall, our experience at Lexus of Bridgewater was second to none with a sincere thanks to Sirad, Adam, and Lee. Not only will we come back here in the future, but also strongly recommend this outstanding team to anyone looking to purchase or lease a Lexus vehicle. More
We worked with Wayne DeGroff, at Lexus Bridgewater, recently to purchase a new Lexus ES300h. Wayne was friendly, courteous, and patient throughout the process - helping us differentiate between various recently to purchase a new Lexus ES300h. Wayne was friendly, courteous, and patient throughout the process - helping us differentiate between various hybrid cars, test drive them, and eventually package the deal. The service was hassle-free and a key reason for us switching from Honda (long-time Honda Accord customer, had decided on Honda Accord Hybrid) to Lexus. Thanks to Wayne and rest of the Lexus of Bridgewater team for making our car buying experience enjoyable and hassle-free! More
AMAZING ! AMAZING ! AMAZING ! Best dealership - employees were awesome and super friendly! We got to the dealership at approx. 6 p.m. on a Friday (they closed at 7 p.m.) We needed to leave with t employees were awesome and super friendly! We got to the dealership at approx. 6 p.m. on a Friday (they closed at 7 p.m.) We needed to leave with the car that night so Eric, Rodger and Adam made it happen. They stayed late in order to get us what we needed - truly satisfied ! We previously visited Lexus in Edison and they were a mess - never going to another Lexus again! My Big Fat Greek Lexus ! More
After having driven a honda odyssey for 12 years it was time for a serious upgrade. We decided on 2011 RX 350. This dealership was recommended by a friend. They had the best service & their price was $3 time for a serious upgrade. We decided on 2011 RX 350. This dealership was recommended by a friend. They had the best service & their price was $3000 less than other dealers. Peter was great to work with. He was quick to respond to my phone calls and the car was ready for a test drive as soon as we arrived. It was worth the 1 1/2 drive. Great car, great experience. More
We would recommend this dealership to any and everyone. We had the greatest experience ever in buying our Lexus ES350. We highly appreciate Rodger in helping us choose the best car available on their lot, We had the greatest experience ever in buying our Lexus ES350. We highly appreciate Rodger in helping us choose the best car available on their lot, in terms of price and quality. Rodger and Carol were very friendly & professional and provided us an excellent service. We give them 5 stars. Look no further for your next Car!!!!!!!!!!!! More
Came back home from another Lexus Dealer without finding color of my choice. Called this dealership and spoke with Lee Halpert on phone. Amazingly I got many more options for the same price which previous d color of my choice. Called this dealership and spoke with Lee Halpert on phone. Amazingly I got many more options for the same price which previous dealership was charging for the same model, but with less options. On top of that all staff specially Lee and Dawn Doborsielski were so so helpful and gentle to the core. A complete hassle free and easy to deal staff. I walked in dealership and was out in an hour or so with the car and with the options which other dealers were charging me for higher price. Further, as they could not get initial finance APR they offered (a little higher from the original price). So to bring back my monthly payments in line with original offered lower APR, they lowered down the cost of car. Finance person Adam Brenner eased my financing options. Anytime would recommend this dealership. More
This was bar none the best dealership experience I have This was bar none the best dealership experience I have ever had. This is my tenth vehicle that I have purchased and both Jerrell and Adam have mad This was bar none the best dealership experience I have ever had. This is my tenth vehicle that I have purchased and both Jerrell and Adam have made this experience one that I will never forget. Both the attention to detail and customer care that I received were bar none the best that i have had and I do not think that experience will be eclipsed in the near future. After having a bad experience at a few dealerships that shall remain nameless I was hesitant to continue and about to give up all together. Jerrell approached me while i was looking over vehicles in the used lot. He took the time to talk to me and find out what my needs were and then proceeded to provide me with all the necessary details on the vehicle I was interested in. We then worked on a the numbers which was a seamless process. After working with Jerrell Adam assissted me with the financing and the rest is history. I would recommend this dealership to anyone within earshot. Thank you Jerrell and Adam for making this a seamless process. More